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4-Hour Business Re-Visioning: Planning for Success in 2015 Tom Pencek Service for Profit LLC [email protected]

4 hour business re-visioning 2015

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A process to prepare for a successful 2015 by reviewing your business performance and making a detailed plan for business change in 2015

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Page 1: 4  hour business re-visioning 2015

4-Hour Business Re-Visioning:Planning for Success in 2015

Tom PencekService for Profit LLC

[email protected]

Page 2: 4  hour business re-visioning 2015

Plan for Your Success in 4 – 1 Hr. Sessions

Here’s what you’ll need: 4 -1 hr. blocks of time

Pad or whiteboard

Calculator

Data on this year’s sales and revenue

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How much will you earn in 2014?

Where did your revenue come from?

Step One: Taking Stock

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Step One: Taking Stock

Where did your expenses go? Categories; direct or indirect expenses?

Expect any change in 2015? In your business? Your customer base? Your costs?

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Step One: Taking Stock

Do a SWOT Analysis to identify possible changes StrengthsWeaknesses Opportunities Threats

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Step 2: Positioning and Segmentation

Who do you sell to?

Growth = ΔUnits + ΔCustomers

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Step 2: Positioning and Segmentation

Do they “need some fries with that?” What services and products do you sell? Make vs. Buy: it’s about the customer relationship

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Step 2: Positioning and Segmentation

How does your “packaging” compare to others’ in your market?

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Step 3: Goals

“Backcasting” ExerciseImagine August 2015: describe your business; be as specific as possible

Things to ask yourself: Who do you sell to?

How much? How often?

How do you find leads and customers?

What’s changed in your business

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Step 3: Goals

Use this process to develop specific and actionable goals for the year, by quarter

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Step 4: Market Intervention

Given your goals, what kinds of Marketing Steps (money aside) are needed to accomplish them?

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Step 4: Market Intervention

Push marketing (also called Interrupt Marketing) Telemarketing or cold calling Email marketing Postcards or Direct Marketing Flyers or Posters

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Step 4: Market Intervention

Pull marketingWebsites Blogs Social media (LinkedIn, Facebook for Business)

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Step 4: Market Intervention

Personal marketing Networking Groups like BRN or MPPA Referral incentives and programs Chamber of Commerce and business

group mixers

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Step 5: Budgetary Rationalization

1st Qt 2nd Qt 3rd qt 4th Qt

$$$

Time

Staff

What level of investment will be required for your Marketing Interventions?

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Step 6: 2015 Marketing Calendar

Create a 2015 calendar of actions Use the granularity comfortable for you

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Step 6: 2015 Marketing Calendar

Designate specific actions, dollars available, and responsible persons

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Step 7: Track and Measure

You can’t change what you can’t measure. Use this information to adjust your 2014 planned actions and guide you in 2015: Use tools like Google Analytics

to measure website impact Track interventions that bring in

customers and how much they buy

Track customers that generate referrals

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Tom Pencek

[email protected]

650-799-7261