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Your first call with the client is crucial. Nailing this call can pay the rent next month! This presentation will give you great tips for how to take this call like a boss. Simple and straight forward tips, that anyone can use. Head to www.thenuschool.com for more fresh advice for creative professionals.
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4 Common Mistakes To Avoid On your first call with the client
I used to freak out when I got a call from a client
I didn’t know what to say
I didn’t know how much should I ask for
I didn’t know how to make a good impression
But Hell - Nailing this call can
pay the rent!
So I learned to take it like a boss.
Here are 4 mistakes you can avoid on that first call:
Take the call in a noisy place
1
Don’t do it in a bus station or at the mall
Be A Pro take the call in a quiet place,
sit down and take notes
Jump into bed without foreplay
2
Before you talk business try to understand who’s your client
How did he get your number?
from another client?
on LinkedIn?
Maybe on Facebook?
Or Instagram?
Tinder?
Yellow Pages?
Try to break the ice, find a common interest you are
both sharing
Remember: your client is wondering if
you’re fun to work with. And you should too!
3
Too much talking, not enough listening
Did you hear the cliché - “The client is always right”?
Your client heard it too
So do less talking and more listening
Learn as much as possible about your client, you’ll need
it later on
Ask him and listen:
What is this project all about?
Who is it for?
What is the timeline?
Try to understand: Does it sound like a good
fun project?
Let the client talk as much as he wants
If he’s not much of a talker, ask him questions to make
him give you more info
4
Talk money on the first call
The client asks: “How much would it cost me?”
Don’t freak out Everything is fine
Because you shouldn’t talk money on this call.
Explain to your client that you are a pro, and you need to sit
down to do your math
Tell him you want to give him an awesome offer that is attractive
both for him and you
He’ll respect that, and you will end up the call with the
ball in your court
That’s it.
You are ready for some client calls now.
Here’s a video to wrap it up for you:
We hope those simple tips will get you more projects, more money, and
more happy clients.
Head to www.thenuschool.com for some more fresh eduction for
creative professionals