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30 tips on how to build and grow your sales @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams Impact Chapter: Start-up Challenge | #impactchapter | April 14, 2016

30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

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Page 1: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

30 tips on how to build and grow your sales

@EnochPJames of @theSMarketers & @JonWoodroof of @twotoneamsImpact Chapter: Start-up Challenge | #impactchapter | April 14, 2016

Page 2: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

The Presenters

Jonathan WoodroofTwo Tone Amsterdam

Enoch PakanatiThe Smarketers

Page 3: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Twotone Consulting is a sales, marketing & PR agency based in Amsterdam.

Page 4: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

OFFERINGS

Sales Process Assessment

Sales-Marketing Alignment

Sales Strategy

Inbound Marketing

Branding and Promotions

Marketing Strategy

Lead Generation

Lead Nurturing

SEO

PPC

Marketing Process Assessment

Website Design + Development

Page 5: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Startups

Customers

Page 6: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

You’ve been workingsuper hard

Page 7: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

BUTYou’ve hit the wall

with these questions

Page 8: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

1How can I get payments?

Page 9: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

What can I do to reduce burn

rate?

2

Page 10: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

How can I raise

more funds?

3

Page 11: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

How can I increase my customers?

4

Page 12: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

How can I motivate my

team?

5

Page 13: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

What can I do to scale?

6

Page 14: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Here’s what you gotta do

Page 15: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Need to get stuff done? =

HUSTLE

Page 16: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Need to get stuff done? =

HUSTLE

Page 17: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

CEO = Sales Guy

Page 18: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Start before your start

Page 19: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Start before you startselling developing

Page 20: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

CreateCompetitor

AnalysisBuyer

Personas

Sales andMarketingStrategy

Page 21: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Your desperation kills sales

Page 22: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati
Page 23: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Practice your PITCH

Page 24: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Align Sales and Marketing

Page 25: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

UseInfluencers

Page 26: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Leverage the power of

Social

Page 27: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Want to get found?-

Leverage Content

Page 28: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

DO NOT FORGET - Follow Up!

Page 29: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Be BOLD - Don’t be shy to sell

Page 30: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Hire a sales

personbetter than YOU!

Page 31: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Your Ideal Customer Profile

Pitch Based on Pains + Useful Tools

Find & Hire Sales People

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 32: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Creating your Ideal Customer Profile (ICP) on a company and

employee-level.

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 33: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

1. Don’t start with

tactics, start with data

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 34: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

2. Your ideal

customer profile#ICP

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 35: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

2. #ICP

Who will benefit the most from your

products or services?

bit.ly/IdealCustomerProfile

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 36: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

2. #ICP

Who will benefit the most from your

products or services?

• You can close a deal <30 days• Taking the startup runway into

consideration• Companies <200 employees• Easy to talk to• Abundance of them

Target Customer

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 37: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

2. #ICP

Who will benefit the most from your

products or services?

• Corporates• Long sales cycles• May not be able to close deal

now• Challenging to gain access• 1k+ employees

Ideal Customer

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 38: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Pitch your ideal customerbased on the pains

your product or service solves&

leverage tools to optimize process

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 39: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Lead Generationcompanies

people

contact info

outreach

meetings

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 40: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

3. List building via Linkedin

- linkedinexporttool.com- data-miner.herokuapp.com

Premium account• 31 day trial

• 16 filters in total

Boolean Search

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 41: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

4. Add contact data to your list

- Email Permutator (rapportive test)- Freelancers (e.g. upwork.com)- Automation(Findthatlead,Sellhack)

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 42: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

5.Canned

responses:repeat yourself

well

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 43: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

5.#emailforlazypeopl

e

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 44: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

5.Canned

responses:repeat yourself

well- 1. Introduction- 2. Benefits (pains your product

solves)- 3. Call to Action

1.2.3.

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 45: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

6. Define the

process

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 46: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

• Initial Contact, Phone or Face-to-Face Meeting DONE (April 9)

• Client sends over information for Proto to review DONE (April 8)

• Proto creates Ballpark Proposal IN PROGRESS (ETA April 16)

• Client approves the Ballpark Proposal

• Proto sends Master Services Agreement

• Client signs Master Services Agreement

• Proto sends Invoice for Deposit

• Project lead is assigned and becomes main point of contact

• Proto updates project management tool with Tasks, Stories and Milestones

• Client and Proto Work begins, Client is invoiced monthly

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 47: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

7.Ask consistent

open-endedquestions

to qualify leads

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 48: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

8.Budget

conversations are hard

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 49: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

9. ALL the

reminders!

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 50: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

10. Scheduling

meetings hurts.Ease the pain!

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 51: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

10. Scheduling

meetings hurts.Ease the pain!

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 52: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

10. Scheduling

meetings hurts.Ease the pain!

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 53: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

10. Scheduling

meetings hurts.Ease the pain!

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 54: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

11. How best to

engage lists: quickmail.io

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 55: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

11. How best to

engage lists: quickmail.io

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 56: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

11. How best to

engage lists: quickmail.io

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 57: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

12. From anywhere

to Linkedin

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 58: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

12. The Salesloft Prospector

Chrome Plugin

http://bit.ly/SalesLoftChrome

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 59: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

13. Engage your

network when mentioned in the

news

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 60: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

14. Personalized

Linkedin invitations and

followups

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 61: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

15. The forward’able

introduction

http://entro.io

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 62: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

16. The Elevator

pitch

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 63: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

17. Twitter for

meetings at events

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 64: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

18. Yes, Instagram

for sales

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 65: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

19. Yes, Instagram

for sales

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 66: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

20. Yes, Instagram

for sales

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 67: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

21. Share lessons,

highlights, customers &

more

getrevue.co/profile/twotoneams

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 68: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

22. CRM?

your call.

nimble.com

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 69: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

23. Email tracking on

the fly

getsidekick.com/

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 70: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Hiring sales people. How do you find them?How do you hire them?

&What questions do you ask?

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 71: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

24. Hiring sales

people.

Look for candidates that fit your

company’s specific core values and the sales culture

already on your team

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 72: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

25. How do you find

them?

1. Think Beyond Entry Level2. Consider Customer

Service3. Look At Financial

Services4. Coachability Is Key

Bonus tip: get involved with the community. Even organise an event yourself

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 73: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

26. How do you hire

them?

Look for candidates that want to start

their own business.

Here are some Do’s & Don’ts

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 74: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

27. How do you hire

them?

DO:• Honest about goals and

motivations• Could every new hire be future

GM? • References Really Do Matter• Don’t worry about on-point exp.• Insist on 2+ years of exp at deal

size

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 75: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

28. How do you hire

them?

DON’T:• Hire a sales rep to sell before

you can prove you can do it yourself

• Underpay• Hire because she worked at…• Hire folks you wouldn’t buy from

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 76: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

29. What questions

do you ask?• Ideal hiring profile (familiar?)• Candidates complete an exercise• Always check 2-3 references• Use a worksheet:

bonus: salesloft.com/resources/blog/2014/02/sales-compensation-plan-saas-startup-atlanta#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 77: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

30. Keep trying!

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams

Page 78: 30 Sales Tips to Build and Grow your Startup by Jon Woodroof and Enoch Pakanati

Thank you!

Add us on linkedin: linkedin.com/in/enochpjames & linkd.in/twotoneams

#impactchapter | @EnochPJames of @theSMarketers & @JonWoodroof of @twotoneams