MARCH 1+2, 2016HILTON TORONTO HOTELCONFERENCE PROGRAM

CANADIAN RESTAURANT INVESTMENT SUMMIT

CANADIAN RESTAURANT OPERATORS SUMMIT

RESTAURANTINVEST.CA+RESTAURANTOPERATOR.CA

THANK YOU TO OUR SPONSORS

FOUNDING PRODUCER

RESEARCH PARTNERS

LUNCH

BRONZE

COFFEE

PARTNERS

HOST

This event was produced Big Picture Conferences (BPC).

THANK YOU TO OUR SPEAKERS

bigpictureconferences.ca(416) 924-200256 The Esplanade, Suite 509, Toronto ON M5E 1A7

RESTAURANTINVEST.CA+ RESTAURANTOPERATOR.CA

HOSTED BY

Welcome to CRIS+CROS!Two great events running at the same time to extend learning opportunities to a larger community! The Canadian Restaurant Operators Summit (CROS), focuses on operational knowledge, and the 7th Annual Canadian Restaurant Investment Summit (CRIS) covers investment and real estate trends.

Stay in the investment or development track at CRIS, or join in on the CROS sessions designed to fine-tune your operations, reduce waste and grow profits. The choice is yours!

We have joined forces to bring you more!

Orie Berlasso, Big Picture Conferences

WED MARCH 2, 2016

7:00am – 8:00amCONTINENTAL BREAKFASTTORONTO BALLROOM FOYER

8:00am – 8:15amOPENING REMARKSTORONTO BALLROOM

Ed Khediguian GE Capital Canada

Donna Dooher Restaurants Canada

8:15am – 9:15amTOP 10 TRENDS FOR RESTAURANT BRANDS.BEST BUSINESS-DRIVING, ACTIONABLE IDEAS TO EXECUTE OVER THE NEXT 12 MONTHSTORONTO BALLROOM

We’ll glimpse into the near future—examining 10 emerging trends and high leverage activities that you can execute over the next 12 months.

Robert Carter The NPD Group

Todd Jones GE Capital

9:15am – 10:00amOVERVIEW OF THE CANADIAN ECONOMYTORONTO BALLROOM

As the Senior Economist for Restaurants Canada, Chris Elliott manages and produces a comprehensive research program that has made Restaurants Canada a leading source of information for and about Canada’s $72-billion foodservice industry. Chris tracks and analyzes key industry and economic indicators and translates them into member reports and publications.

A1INVESTORSADVANCED REAL ESTATE METRICS AND THE IMPACT ON RESTAURANT INCOMECARMICHAEL/JACKSON ROOM

Capture hidden profits and reduce risk with some creative real estate practices and strategies. Registered delegates will receive access to valuable white papers.

Michael Horowitz Minden Gross LLP

Grant Kosowan

Orange National Retail Group Inc.

A3INVESTORS LEGAL PANEL DISCUSSIONTOM THOMSON ROOM

Canada’s leading lawyers discuss the burning issues impacting restaurant ownership and operations. Get FREE advice.

Allan Dick Sotos

Jennifer Dolman Osler, Hoskin & Harcourt

Larry Weinberg Cassels Brock & Blackwell

A2OPERATORSA NEW COMPETITIVE ADVANTAGE: ADDRESSING THE TALENT GAP CASSON ROOM

Employees are at the heart of every successful restaurant. Companies need to attract and keep the best performers, especially individuals adept at serving diverse markets.

Philip Mondor Tourism HR Canada

Jose Bansil WJPallett & Associates

Cindy Simpson Imago Restaurants Inc.

Dean Sockett Keg Restaurants Ltd.

A4OPERATORS LEVERAGING FACEBOOK & INSTAGRAM TO DRIVE BUSINESS FOR RESTAURANTSTORONTO BALLROOM

Learn from the best! Join Brandie Kelly, digital pioneer at Facebook Canada, as she dives deep into this session on social media strategy. Brandie collaborates with key decision makers in Canadian restaurant brands and agencies providing marketing tactics that deliver ROI.

CHOOSE YOUR BREAKOUT SESSION BELOW10:30am – 11:45am

CHOOSE YOUR BREAKOUT SESSION BELOW2:15pm – 3:15pm

1:00pm – 2:00pmMERGER IS ON THE MENUTORONTO BALLROOM

3:45pm – 4:45pmBRAND TRANSFORMATION > A DELICATE BALANCETORONTO BALLROOM

The past few years have been tough on casual restaurants, it seems the best defence has been to consolidate and conquer. This panel, led by Amanda Lang, looks at some of the recent mergers and the partnerships that have developed.

10:00am – 10:30amCOFFEE BREAKTORONTO BALLROOM FOYER

3:15pm – 3:45pm COFFEE BREAK TORONTO BALLROOM FOYER

11:45am – 1:00pm NETWORKING LUNCH TORONTO BALLROOM FOYER

B1OPERATORSMENU LABELLINGCASSON ROOM

Everything you need to know before JAN 2017!

James Rilett Restaurants Canada

Carol Zweep NSF Canada

B3OPERATORSIS THE PRICE RIGHT? TOM THOMSON ROOM

How are your food and beverage costs? Issue of profitability is a complex one, and one that a lot of operators are wrestling with at the moment. Managing costs and bringing them under tight control is exactly what the session is all about. Speakers tackle the problem by focussing on your marketing aims, then target pricing, menu design, supply and demand issues and disease tracking of food.

Jeff Dover fsSTRATEGY

Dr. Sylvain Charlebois University of Guelph

B2INVESTORSREVENUE MANAGEMENT FOR RESTAURANTSTORONTO BALLROOM

This session explores 5 BIG ideas on managing top line revenue for restaurants.

Bruce McAdams University of Guelph

Darcy MacDonell

FARMHOUSE tavern & The Daughter

Eric Malcolmson ICON Legacy Hospitality

Michael Von Massow University of Guelph

B4INVESTORSMOBILE INNOVATIONCARMICHAEL/JACKSON ROOM

How do you leverage mobile and digital channels to build your brand, increase sales and improve customer engagement, experience and loyalty?

Ron Caughlin BRAND>eD

Andy Bruce The Mobile Experience Company

Ryan Payne Lush Concepts

Jed Schneiderman Tapped Mobile

4:45pm – 5:00pmCLOSING REMARKSTORONTO BALLROOM

Ed Khediguian

GE Capital Canada

SPONSORED BY

Derek Doke FranWorks Group of CompaniesMichael Glen Laurentian Bank Securities Bill Gregson Cara Operations Limited Sean Morrison Diversified Royalty Corp Paul Rivett Fairfax Financial Holdings

RESTAURANTINVEST.CA RESTAURANTOPERATOR.CA

❱ @CRIS_TORONTO❱ @CROS_TORONTO

@CRIS_TORONTO

@CROS_TORONTO

The need to innovate is a given but continual reinvention requires a delicate balance. This session explores the constant commitment to reinvention, new ways to deepen the connection to customers, pace of disruption, emerging technologies, the rise of competitors, successes, failures, setbacks, and homeruns.

Mike Cordoba Empresario Capital Partners

Jean Bédard La Cage Brasserie Sportive

Tom Gaglardi Northland Properties Corporation

Ken Otto Cara Operations Limited

Mo Jessa Earls Restaurants Ltd.

Susan Senecal A&W Food Services of Canada