Future Of Work

Danske Bank, Risk Analytics25-Jun-2015

Erik Korsvik Østergaard, Partner, Bloch&Østergaard I/S

Because going to work should be nice, great, and awesome

Tell me about one of the best experiences at work.

One that made you very happy.

Future Of Work

Berlingske Tidende, 13-Jan-2014

51% will leave, if it’s only about numbers

Development in leadership and organizations

Management 1.0

Self-driven teams

7

Mega trends

Female Shift

Aging Workforce + Millennia

Radical Sustainability

Urbanisation + globalisation

Connectivity + going digital

The Great Movements

Mono-oriented

•Happiness At Work•UNBOSS•Purpose-driven Leadership•Meaningfulness•Value-based leadership•…

Poly-oriented•Freedom At Work•The Happy Manifesto•New Nordic Leadership•Conscious Capitalism•Sustainable Leadership•…

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Freedom At Work Purpose + Vision

Transparency

Dialogue + listening

Fairness + Dignity

Accountability

Individual + Collective

Choice

Integrity

Decentralization

Reflection + evaluation

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The Happy ManifestoTrust Your People

Make your people feel good

Give freedom with clear guidelines

Be open and transparent

Recruit for attitude, train for skills

Celebrate mistakes

Community: create mutual benefit

Love work, get a life

Select managers, who are good at managing

Play at your strengths

Freedom

Trust

Support, Challenge

Communication

Reward, Workplace Safety, Comfort

Concrete elements

Well-beingSafetyTrustMeaning and purposeRelationsResultsDirection and expectations

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Smallerteams

Relations beat skills

Intensesprints

Everyone is a leader

Listen, then decide

Purpose and meaning

Step down from the Ivory

Tower

Follower-ship beats

leadership

Not more, but better

9 elements in Future Of Work

Is it cool? Where’s the business case?

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2005 2006 2007 2008 2010 2011 2012 20131

2

3

4

5

6

7

Employee satisfaction(1-7)

2009 2010 2011 2012 20130

0.51

1.52

2.53

3.54

4.55

Sickness (%)

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Chemistry

Joy

Dopamine

Closeness

Oxytocin

Pride and heroism

Serotonin

Fight and flight

Adrenaline

Survival

Cortisol

So …

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It’s not for fun

But it is fun – and makes

money

It’s legitimit It’s the future

How?

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Great workplaces

Results Relations

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Great workplaces

It has to make sense

Relations

Results

OrganizationProduct

TeamFor me

Why, How, What

AgilityTransparency

Do the right things

Do the things right

Influence

Framing and direction

Respect

Motivation

EngagementTeam/network

Safety

TrustCulture

Freedom

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You cannot be happy all the time

… but we must ensure more positive than negative moments

What?(specifically)

How

Mind-set +

philosophy

Translation

Execute + adjust

+dose

20

Approach to leadership

• Easy work• Blaming • Judging • Imitating • Pretending • Waiting

• Hard work• Learning• Teaching• Inspiring• Improving• Giving

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• You do not need a big title to • Work hard • Teach and mentor• Inspire others• Delight customers and colleagues• Drive results

Leadership is a choice

It starts with

YOU22

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Motivation in Future Of Work

Autonomy Mastery Purpose Motivation

• Delegation• No micro-management• Mandate• Control over your own time

• Right competences• Right experience• Right tasks• Right support• Time enough (bandwidth)

• For the organisation• For the product• For the team• For me

• Challenging• Developing• Exiting• Fun

Career platform in Future Of WorkPeople Project Specialist

Top management

Middle management

Frontline

The old career path: The only way is up The new career platform: Not up, but around

Manager“Get things done”Purpose: Run the business

Leader“Follow me”Purpose: Grow the business Entrepreneur

“Try this”Purpose: Transform the business

The employee in Future Of Work understands when to shift between the roles;and wants to be lead that way, on all areas (and levels) of the organisation

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All activities have to make sense

WHY HOW WHAT

AdjustWeekly

MonthlyYearly

…Agility

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Visible results

• Use a board to make the results visible• Make somebody responsible for

updating it• Establish goals that make sense

to you• Celebrate!

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Bloch&Østergaard

Because going to work should be nice, great, and awesome

erik@blochoestergaard.dk / +45 3146 2426