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FOR IMMEDIATE RELEASE ComForcare® Certified as a 2015 World-Class Franchise® By The Franchise Research Institute® LINCOLN, NE (February 3, 2015) ComForcare® has received World-Class Franchise® certification from the Franchise Research Institute®. The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 77.2% of all ComForcare franchisees participated. The survey was designed to determine the quality of 11 key metrics crucial to franchisee success within the ComForcare franchise system. "Using confidential surveys to analyze franchisee opinions is vital to building a successful franchise brand," said Jeff Johnson, Founder and CEO of the Franchise Research Institute. ComForcare relied upon our comprehensive, unbiased, third-party research to obtain honest feedback from their franchisees, in order to help maximize franchisee sales and profitability.” The survey asked ComForcare’s franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication. Among the responses received from ComForcare’s franchisees: 99% gave a positive rating to the overall quality of the franchisor. 95% said their franchisor understands that if they are successful, the franchise will be successful. 99% gave a positive rating to the opportunity provided by the franchise system. 96% gave a positive grade to the initial training supplied by the franchisor. 97% gave a positive rating to the overall communication between home office personnel and franchisees. ComForcare CEO, Mark Armstrong says, “We are pleased once again to receive such high rankings from our members through the Franchise Research Institute, but the high marks are only part of the story. The methodology behind the survey provides our executive team the

2014 World Class Franchise Report: ComForcare

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Page 1: 2014 World Class Franchise Report: ComForcare

FOR IMMEDIATE RELEASE

ComForcare® Certified as a 2015 World-Class Franchise® By The Franchise Research Institute®

LINCOLN, NE (February 3, 2015) – ComForcare® has received World-Class Franchise® certification from the Franchise Research Institute®. The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 77.2% of all ComForcare franchisees participated. The survey was designed to determine the quality of 11 key metrics crucial to franchisee success within the ComForcare franchise system. "Using confidential surveys to analyze franchisee opinions is vital to building a successful franchise brand," said Jeff Johnson, Founder and CEO of the Franchise Research Institute. “ComForcare relied upon our comprehensive, unbiased, third-party research to obtain honest feedback from their franchisees, in order to help maximize franchisee sales and profitability.” The survey asked ComForcare’s franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication. Among the responses received from ComForcare’s franchisees:

99% gave a positive rating to the overall quality of the franchisor.

95% said their franchisor understands that if they are successful, the franchise will be successful.

99% gave a positive rating to the opportunity provided by the franchise system.

96% gave a positive grade to the initial training supplied by the franchisor.

97% gave a positive rating to the overall communication between home office personnel and franchisees.

ComForcare CEO, Mark Armstrong says, “We are pleased once again to receive such high rankings from our members through the Franchise Research Institute, but the high marks are only part of the story. The methodology behind the survey provides our executive team the

Page 2: 2014 World Class Franchise Report: ComForcare

kind of detailed feedback necessary to move forward each year in our efforts to enhance the value of our franchise offering and remain a leading brand within the home care industry.” ComForcare’s franchise satisfaction results are available at: www.WorldClassFranchise.com/ComForcareReport About the Franchise Research Institute®: The Franchise Research Institute is the original auditor of franchisee validation and does NOT sell leads or advertising. World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys. For more information contact: Aftyn Arter, Project Manager, Franchise Research Institute, 800-410-5205 or [email protected].