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£¤34
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£¤136
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£¤218
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West BurlingtonBurlington
Fairfield
Macomb
Muscatine
Carthage
Mount PleasantGalesburg
Donnellson
West Point
Wever
Danville
Keokuk
Ainsworth
Mediapolis
Sperry
Little York
Biggsville
Blandinsville
New London
Fort Madison
CarmanMiddletown
DenmarkSaint Paul
LEE
KEOKUK
IOWA
HENRY
LOUISA
SCOTT
VAN BUREN
WASHINGTON
DAVIS
MUSCATINE
JOHNSON
JEFFERSON
DES MOINES
CEDAR
WAPELLO
POWESHIEK
CLARK
SCOTLAND
KNOXLEWIS
ADAIR
KNOX
HENRY
FULTON
HANCOCK
MERCER
WARREN
MASON
MCDONOUGH
PEORIA
ROCK ISLAND
HENDERSON
STARK
SCHUYLER
BUREAU
ADAMS
WHITESIDE
TAZEWELL
MENARD
LABOR CHARACTERISTICS CALL CENTER GREATER BURLINGTON LABORSHED AREA
Workers who have transferable experience/skills in the industry are currently commuting an average of 10 miles one way for work. Those who are willing to change/accept employment are willing to commute an average of 27 miles one way for the right employment opportunity.
Area Shown
10 Mile Intervals Between Rings
Greater Burlington Partnership 610 N. 4th St., Suite 200
Burlington, IA 52601 Phone: 319.752.6365
Fax: 319.752.6454 Email: [email protected]
www.greaterburlington.com
Concentration of those with transferable experience/skills by place of residence
For More Information Regarding the Greater Burlington Laborshed, contact:
Legend
_̂ Burlington & West Burlington
Mississippi River
Interstates
4 Lane Highways
U.S. Highways
State Highways
Illinois County
Iowa County
Missouri County
Laborshed Concentration
by Place of Residence (per ZIP Code)
Low
Moderate
High
Vision Coverage, 44.2%
Prescription Drug Coverage, 44.2%
Disability Insurance, 46.5%
Life Insurance, 51.2%
Paid Sick Leave, 53.5%
Paid Holidays, 53.5%
Dental Coverage, 58.1%
Paid Vacation, 72.1%
Pension/Retirement/ 401K, 74.4%
Health/Medical Insurance, 88.4%
Current Benefits:
Life Insurance, 29.4%
Disability Insurance, 41.2%
Prescription Drug Coverage, 47.1%
Paid Sick Leave, 47.1%
Paid Holidays, 47.1%
Dental Coverage, 52.9%
Paid Vacation, 58.8%
Vision Coverage, 64.7%
Pension/Retirement/401K, 70.6%
Health/Medical Insurance, 88.2%
Desired Benefits:
Estimated Potential Available Labor Per Occupational Category: Business Operations: Managers - 2,154 Supervisors - 1,244 Business Operations Specialists - 620 Communications Equipment Operators - 300 Computer User Support Specialists - 302 Customer Service Reps - 2,169 Employment, Recruitment & Placement Specialists - 624 Human Resources Assistants - 304 Office Clerks - 305 Office & Administrative Support Workers, All Other - 621 Secretaries - 2,478 Sales: Managers - 1,248 Supervisors - 1,550 Insurance Sales Agents - 930 Sales Reps - 628 Sales & Related Workers, All Other - 3,704 Salespersons - 926
An estimated total of 20,107 people in the Laborshed area
Information compiled by Iowa Workforce Development using Laborshed data released 2014.
Employment Status:
LABOR CHARACTERISTICS
Degree/ Certification Not
Received, 18.6%
Trade Certified, 3.1%
Vocational Training, 1.6%
Associate Degree, 14.1%
Undergraduate Degree, 28.1%
Postgraduate Degree, 6.3%
80.0%
3.1% 7.7%9.2%
27.7%
0%
20%
40%
60%
80%
Employed Unemployed Voluntarily NotEmployed/Not Retired
Retired
% Willing to Change/Accept Employment
Educational Level: (71.8% Have an education beyond high school)
Additional Facts: 57.1% paid an hourly wage 63.1% are/were employed full-time 27.7% are/were employed part-time 7.7% are/were self-employed 15.4% hold two or more jobs Currently working an average of 40
hours/week
Top Advertising Media: (for those seeking employment opportunities by use)
Internet - 71.9% www.monster.com www.iowajobs.org
Local/Regional Newspapers - 45.6% The Hawkeye - Burlington The Des Moines Register Quad City Times
Networking through friends, family or acquaintances - 24.6%
IowaWORKS Centers - 19.3%
Underemployment: Total Underemployment - 7.7% Low hours - 3.1% Mismatch of skills - 6.2% Low income - 0.0%
IWD only counts individuals once when estimating Total Underemployment.
Workplace Flexibility: (by percent of interest)
Job teams - 77.8% Cross-training - 72.2% Job sharing - 44.4% Varied shifts - 44.4% Seasonal work - 38.9% Temporary work - 33.3%
CALL CENTER
Occupation
Occupational
Code
Mean W
age
Entry Wage
Experienced
Wage
Median W
age
Administrative Services Managers 11-3011 $ 34.77 $ 19.21 $ 42.56 $ 29.64 Advertising Sales Agents 41-3011 $ 19.10 $ 10.26 $ 23.52 $ 16.09 Bill and Account Collectors 43-3011 $ 13.57 $ 11.03 $ 14.83 $ 13.23 Business Operations Specialists, All Other 13-1199 $ 23.93 $ 13.66 $ 29.06 $ 22.98 Computer Occupations, All Other 15-1199 $ 20.66 $ 12.01 $ 24.98 $ 15.89 Computer Operators 43-9011 $ 18.87 $ 13.82 $ 21.40 $ 19.84 Computer User Support Specialists 15-1151 $ 18.06 $ 12.29 $ 20.94 $ 17.16 Credit Authorizers, Checkers, and Clerks 43-4041 $ 14.92 $ 11.04 $ 16.86 $ 13.53 Customer Service Representatives 43-4051 $ 13.15 $ 8.39 $ 15.53 $ 12.10 Data Entry Keyers 43-9021 $ 12.49 $ 9.74 $ 13.86 $ 11.60 Eligibility Interviewers, Government Programs 43-4061 $ 21.78 $ 15.08 $ 25.12 $ 23.24 Executive Secretaries and Executive Administrative Assistants 43-6011 $ 17.87 $ 11.70 $ 20.95 $ 17.41 Financial Managers 11-3031 $ 42.92 $ 16.74 $ 56.01 $ 35.63 First-Line Supervisors of Non-Retail Sales Workers 41-1012 $ 27.73 $ 16.35 $ 33.41 $ 24.71 First-Line Supervisors of Office and Administrative Support Workers 43-1011 $ 20.07 $ 12.47 $ 23.87 $ 18.29 First-Line Supervisors of Retail Sales Workers 41-1011 $ 16.76 $ 11.34 $ 19.48 $ 15.57 Human Resources Assistants, Except Payroll and Timekeeping 43-4161 $ 15.81 $ 10.28 $ 18.58 $ 14.84 Information and Record Clerks, All Other 43-4199 $ 16.66 $ 12.94 $ 18.51 $ 15.58 Insurance Claims and Policy Processing Clerks 43-9041 $ 15.22 $ 13.14 $ 16.26 $ 14.55 Insurance Sales Agents 41-3021 $ 25.47 $ 13.23 $ 31.59 $ 19.55 Interviewers, Except Eligibility and Loan 43-4111 $ 11.99 $ 10.41 $ 12.79 $ 12.08 Loan Interviewers and Clerks 43-4131 $ 14.34 $ 10.77 $ 16.13 $ 13.88 Market Research Analysts and Marketing Specialists 13-1161 $ 21.08 $ 13.74 $ 24.74 $ 19.51 Marketing Managers 11-2021 $ 40.07 $ 18.81 $ 50.70 $ 40.51 Network and Computer Systems Administrators 15-1142 $ 27.61 $ 19.47 $ 31.67 $ 26.40 New Accounts Clerks 43-4141 $ 16.57 $ 13.93 $ 17.90 $ 16.51 Office and Administrative Support Workers, All Other 43-9199 $ 15.64 $ 9.50 $ 18.71 $ 14.27 Office Clerks, General 43-9061 $ 13.08 $ 9.40 $ 14.92 $ 12.55 Office Machine Operators, Except Computer 43-9071 $ 16.86 $ 12.38 $ 19.10 $ 14.75 Parts Salespersons 41-2022 $ 16.53 $ 10.63 $ 19.47 $ 16.56 Receptionists and Information Clerks 43-4171 $ 11.47 $ 9.26 $ 12.57 $ 11.17 Retail Salespersons 41-2031 $ 11.91 $ 8.36 $ 13.68 $ 10.32 Sales and Related Workers, All Other 41-9099 $ 14.73 $ 9.17 $ 17.51 $ 12.30 Sales Engineers 41-9031 $ 40.23 $ 28.18 $ 46.25 $ 38.64 Sales Managers 11-2022 $ 38.43 $ 21.83 $ 46.72 $ 35.84 Sales Representatives, Services, All Other 41-3099 $ 26.72 $ 11.84 $ 34.16 $ 20.82 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
41-4012 $ 25.75 $ 14.15 $ 31.55 $ 22.40
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 41-4011 $ 26.68 $ 15.11 $ 32.47 $ 21.67 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 43-6014 $ 13.47 $ 9.57 $ 15.42 $ 13.20 Securities, Commodities, and Financial Services Sales Agents 41-3031 $ 31.09 $ 13.20 $ 40.04 $ 21.55 Switchboard Operators, Including Answering Service 43-2011 $ 11.42 $ 9.83 $ 12.22 $ 11.02 Telemarketers 41-9041 $ 11.86 $ 8.30 $ 13.64 $ 11.05 Training and Development Specialists 13-1151 $ 21.36 $ 13.37 $ 25.35 $ 20.83
The 2013 Iowa Wage data for the Greater Burlington Laborshed area was produced by the Labor Force & Occupational Analysis Bureau to provide communities local information on wages by occupation. The source of the wage and employment data is based on the May 2012 OES estimates. Additional occupational wage and employment data can be found at http://iwin.iwd.state.ia.us/iowa/OlmisZine.
LABOR CHARACTERISTICS CALL CENTER
