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1 The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved. growth team membership™ in cooperation with 2011 R&D/Innovation and Product Development Priorities Survey Results Europe Executive Summary 2 What is the Growth Team Membership™ 3 Survey Purpose and Respondents 4 External Factors Shaping R&D/Innovation and Product Development Strategies 5 Key R&D/Innovation and Product Development Challenges 8 R&D/Innovation and Product Development Effectiveness and Expenditures 12 Open Innovation and Crowdsourcing 17 R&D/Innovation and Product Development Overarching Challenges 22 Respondent Demographics 23 wwwaipmmcom

2011 Europe R&D Innovation and Product Development Priorities Survey Results

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Page 1: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

1

The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

growth team m e m b e rs h i p™

in cooperation with

2011 R&D/Innovation and Product Development Priorities Survey Results

Europe

Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . 2What is the Growth Team Membership™ . . . . . . 3Survey Purpose and Respondents . . . . . . . . . . . . . 4

External Factors Shaping R&D/Innovation and Product Development Strategies . . . . . . . . . . 5

Key R&D/Innovation and Product Development Challenges . . . . . . . . . . . . . . . . . . . . 8

R&D/Innovation and Product Development Effectiveness and Expenditures . . . . . . . . . . . . . . 12

Open Innovation and Crowdsourcing . . . . . . . . . .17R&D/Innovation and Product Development Overarching Challenges . . . . . . . . 22

Respondent Demographics . . . . . . . . . . . . . . . . . 23

www .aipmm .com

Page 2: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

2

The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Key Internal Challenge Internal Challenge Root CauseThe challenge is prioritising innovation ideas and projects The challenge’s root cause is limited staff

Open Innovation Challenge Crowdsourcing and InnovationThe challenge is creating a collaborative framework Respondents primarily use crowdsourcing for ideation

Main External ChallengeThe primary factor influencing R&D planning is the need for new products and services

Executive Summary

R&D Budget ResourcesOn average, companies allocate 5% of their revenue to R&D/Innovation budgets

R&D/Innovation budgets are expected to increase moderately, yet staffing will remain static in 2011

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

What is the Growth Team Membership™?

The Growth Team Membership™ (GTM) is a subscription program that supports executives within the functions reporting to the CEO

GTM provides best practices, events, and services to enable executives to address internal challenges within their companies

CorporateStrategy

Corporate Development

Marketing

CompetitiveIntelligence

MarketResearch

SalesLeadership

R&D/Innovation

Investors/Finance

CEO

R&D/Innovation

If you have any questions or comments, please contact us

Email us [email protected] Visit us online www.gtm.frost.com

CEO’s Growth Team™ GTM: Creating Client Value

GTM’s case-based best practices help executives:

Speed the design and implementation of initiatives by not reinventing the wheel

Save money and reduce risk by avoiding mistakes made by other companies

Accelerate problem solving with a cross-industry perspective

Improve their function/company’s performance and productivity

Page 4: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

4

The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Survey Purpose and Respondents

In Cooperation withSurvey PopulationMethodologyResearch Objective

To understand the most pressing external and internal challenges shaping R&D/Innovation and product development executives’ 2011 planning .

Web-based survey platform Target respondents were Manager level and above R&D/Innovation and product development executives from companies throughout Europe .

84survey

respondents

Page 5: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

External Factors Shaping R&D/Innovation and Product Development Strategies

Page 6: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Strategic planning for R&D is being shaped by demands for new products and renewed access to capital

Top Three External Factors

Survey Question: Please specify the Top Three external factors shaping your R&D/Innovation and product development strategy in 2011 .

External Factor 1 Need for product and services innovation (33%)

External Factor 2 Access to capital/capital markets (15%)

External Factor 3 Demand for “green/sustainable” products and services (19%)

Page 7: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

External Factors Impact on R&D/Innovation and Product Development

Survey Question: Please indicate if the following factors present a challenge or an opportunity for your 2011 R&D/Innovation and product development strategy .

Opportunities for R&D/Innovation and

Product Development

Need for product and services innovation (69%)

Access to capital/capital markets (73%)

Demand for “green/sustainable” products and services (73%)

Page 8: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Key R&D/Innovation and Product Development Challenges

Page 9: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Key R&D/Innovation and Product Development Challenges Snapshot

Prioritising innovation ideas and projects

Challenge 1

Identifying breakthrough new product ideas

Challenge 3

Matching innovation projects to unmet customers needs

Challenge 2

Page 10: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Respondents emphasise challenges with improving innovation projects and integrating inputs from internal and external sources

Top Five Key R&D/Innovation and Product Development Challenges

Survey Question: Please indicate the top five functional challenges shaping your R&D/Innovation and product development strategy in 2011 .

Challenge 1 Prioritising innovation ideas and projects (20%)

Challenge 2 Matching innovation projects to unmet customers needs (9%)

Challenge 3 Identifying breakthrough new product ideas (19%)

Challenge 4 Integrating inputs from cross-functional partners [Sales, Manufacturing, Marketing, etc .] (13%)

Challenge 5 Managing an open innovation process successfully (13%)

Page 11: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

11

The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Challenge 1Prioritising innovation ideas and projects

Staff: Limited resources (54%)

Challenge 2Matching innovation projects to unmet customers needs

Process: Ineffective process (40%)

Challenge 3Identifying breakthrough new product ideas

Staff: Limited resources (25%)

Challenge 4Integrating inputs from cross-functional partners (Sales, Manufacturing, Marketing, etc .)

Strategic Alignment: Lack of team buy-in (43%)

Challenge 5Managing an open innovation process successfully

Staff: Limited resources (43%)

Survey Question: Please indicate if the root cause of your top five functional challenges are—staff, process, technology/systems, or strategic alignment .

Respondents cite understaffing as the predominant cause of their challenges

Root Cause of Top Five R&D/Innovation and Product Development Challenges

Top Five R&D/Innovation and Product Development Challenges

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

R&D/Innovation and Product Development Effectiveness and Expenditures

Page 13: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

R&D/Innovation and Product Development Expenditures and Effectiveness Snapshot

Respondents rank their R&D/Innovation function’s effectiveness as “Average” or “Above Average”

In general, companies allocate 5% of their revenue to the R&D budget

Respondents expect their staffing levels to stay the same in 2011

Respondents expect their R&D/Innovation budgets to increase moderately in 2011

Page 14: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Respondents are likely to rank their function’s effectiveness as “Above Average” or “Average”

R&D/Innovation and Product Development’s View of Its Effectiveness

Survey Question: Please assess the overall effectiveness of your R&D/Innovation and product development function compared to those in other firms within your industry .

10% 8%

41%41%Above Average

Exceptional Below Average

Average

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

0%

30%

60%

50%

26%

14%

4%6%

Companies tend to allocate 5% of their revenue to R&D budgets

2010 R&D/Innovation and Product Development Budgets as a Percent of Revenue

Survey Question: Please provide your 2010 total R&D/innovation and product development budget as a percentage of total company revenue:

5% is the median percentage of company revenue allocated to R&D budgets .

1 to 5% 6 to 10% 11 to 30% 31 to 50% 51% and Above

Page 16: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Respondents expect budgets to increase moderately, yet staffing will remain static in 2011

R&D/Innovation and Product Development Staffing and Budgets 2011

Survey Question: In comparison to 2010, your 2011 R&D/Innovation and product development staffing and budgets will:

11%

36%

12%

41%

55%

11%

23%

10%

1%

Staffing

Budget

Stay the Same

Decrease Moderately

Increase Moderately

Stay the Same

Decrease Moderately Increase Substantially

Increase Substantially

Decrease Substantially

Increase Moderately

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Open Innovation and Crowdsourcing

Page 18: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Open Innovation and Crowdsourcing Snapshot

Primary Open Innovation challenge is creating a collaborative framework

For crowdsourcing, companies usually employ specialised vendors such as Six Sigma

Page 19: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Challenges with using Open Innovation are wide ranging from trust concerns to securing buy-in to initiate a programme

Top Four Challenges of Open Innovation

Survey Question: Please rank the following Open Innovation challenges in order of importance .

Challenge 1 Creating an effective Open Innovation collaboration framework (30%)

Challenge 2 Generating a sustainable level of trust among strategic partners (28%)

Challenge 3 Establishing buy-in internally for Open Innovation (18%)

Challenge 4 Creating a shared understanding of the problem to be addressed through Open Innovation (29%)

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Crowdsourcing tends to be mostly employed for initial idea development and concept testing

Crowdsourcing in Innovation Lifecycle

Survey Question: Please indicate if your company uses crowdsourcing in the following product/service development activities (click all that apply) .

0%

15%

30%

45%

39%

21%

31%

8%

Idea Generation Idea Screening Concept Testing and Development

Product Launch

Page 21: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

0%

50%

100%

45%

89%

38%

4%

11%

Respondent tend to use specialised vendors for their crowdsourcing activities

Crowdsourcing Tactics

Survey Question: Please indicate the types of Crowdsourcing your company uses in its product development process (click all that apply) .

Formal Networks Open Networks (e.g. Six Sigma)

Customer/Consumer Surveys, Focus Groups,

or Workshops

Public Contests Social Media

Page 22: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Overarching Challenges Sample Solutions from the Growth Team Membership

Assessing New Product Ideas

Staffing limitations and increasing demand for new products and services require R&D/Innovation executives to develop a system to examine and prioritise ideas and projects based on their potential value .

Learn how our New Product Development toolkit enables strategic analysis of all factors that could influence demand for new products/services and examines operational and organisational potential to support the development and launch of an innovation concept .

Voice of the Customer

R&D/Innovation executives have to develop products that address unmet customer needs .

Learn how Tandberg used customer-segmentation to embed the voice of the customer in its innovation process .

Collaborative Innovation

R&D/Innovation executives seek to use collaborative innovation with external parties—particularly for ideation and concept testing—yet struggle with implementing a collaborative innovation process .

Learn how IBM implemented a collaborative innovation program to test early stage innovations and speed the innovation commercialisation process .

The Growth Team Membership™ (GTM) is an annual subscription program that supports executives in Marketing, Sales Leadership, Corporate Strategy, Corporate Development, R&D/Innovation, Market Research, and Competitive Intelligence . GTM offers best practices research, events, and services to address the internal challenges executives face . Contact us at GTMResearch@frost .com .

The Top Overarching Challenges Affecting R&D/Innovation and Product Development Executives

what’s keeping r&d/innovation and product development executives up at night in 2011?

Page 23: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Respondent Demographics

Page 24: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Respondent Demographics

Survey Question: Please indicate the type of enterprise best represents your company .

N = 81

N = 82N = 82

Enterprise Type Business Model

Company Revenue

5%

33%

62%

30%

10%

60%

PublicHybrid

Company

Private

B-to-B Company

Venture Capital

0%

20%

40%

33%

11%8%

32%

13%

Below €100 Million

€100 Million to €499.99 Million

€500 Million to €999.99 Million

€1 Billion to €11 Billion

More than €11 Billion

B-to-C Company

Over half of the respondents work in B-to-B companies .

The majority of the respondents work in a private company .

Page 25: 2011 Europe R&D Innovation and Product Development Priorities Survey Results

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The contents of these pages are copyright © 2011 Frost & Sullivan. All rights reserved.

2011 survey resultsgrowth team m e m b e rs h i p™

Source: Growth Team Membership™ research.

Respondent Demographics: Top Six Participating Industries

N = 84

Energy and Power Systems

Aerospace and Defence

Information and Communication Technologies

Healthcare and Life Sciences

Electronics and Security

Chemicals, Materials, and Food

0% 20% 40%

32%

26%

18%

14%

14%

14%