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Building a Rotary Team

Michel P. JazzarRLI Lebanon Division founder chairman 2002-2005

RI Representative to UN-ESCWA since 2006

January 16, 2011

PrePETS Lebanon 2011

“The selfishness of individuals, of families, of states, and of nations, is the cause of the most of the trouble in the world.”-Taylor Erwin Gauthier, business writer, December 1921

of Rotarians,

Rotary Clubs.

Individual

Duo

Summarize

To accomplish most tasks in Rotary and their careers, people must work in teams.

When individuals work well togethertogether, they can do more than they could alone.

Let’s go and

build stronger teams!

Building a Rotary Team

Team acronyms What’s a Team System Effective team Types

Stages Strategies Key factors Skills Decision making

Discussion questions

TEAM Acronym?

Together

Everyone

Achieves

More

I read the following acronym definition of “team" on a website last week.

What is Team?

In a team, People depend on each other; May or may not work in the same

physical location, Combine to achieve something togethertogether

A "team" is two or more people who share responsibility for a common objective, and whose efforts towards that objective benefit from coordination and communication.

Team building is:

The process of working with a team to clarify its task and how team members can work together to achieve it.

A strategy that can help groups to develop into a real team is “team building”

M ↔ V.G.S

Key actions Key actions in Team Building

Setting and maintaining the team objectives and standards: Create your system.

Involving the team as a whole in the achievement of objectives

Maintaining the unity of the team Communicating efficiently with the team Consulting the team – members before

taking any decisions

System acronym?

Save Your Self Time Energy & Money

Secure Your Salutary Team Energy & Mission

Create your system: Setting and maintaining the team objectives and standards

What makes an Effective Team?

Basic Elements of Effectiveness: Positive interdependence in small numbers: WeWe

instead of MeMe Individual accountability/ Personal responsibility Meaningful purpose, Good communication & Social

skills Group Processing/Transformation Shared goals and values Processes/Methods for Conflict Resolution

Types of teams: Best is

Pseudo: Group members have been assigned to work together but have no commitment to a common goal.

Traditional: Group members agree to work together but see little benefit in doing so.

High performing: High performing: This group is an effective team that exceeds all reasonable expectations.

High performing: High performing: This group is an effective team that exceeds all reasonable expectations.

Stages in Team Building

FormingForming

StormingStorming

NormingNorming

PerformingPerforming

AdjourningAdjourning

Bruce Tuckman's classic description of the stages of group development [1965, 1977]

http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm

Tuckman’s stages of team development:*

Forming: Team members discover each other’s behaviors and begin to set team rules and guidelines.

Storming: The team is actively involved in determining how it will accomplish its goals.

Norming: Team members gain confidence, begin to make decisions, and take responsibility for their actions.

Performing: The group transforms from a collection of individuals into a true team.* Based on research done by Bruce Tuckman.

Stage 1: Forming

Team Building Define teamDetermine

individual rolesDevelop trust

and communication

Develop norms /rules

TaskDefine problem

and strategy Identify

information needed

Five-stage Model of Group Development

Stage 2: Storming

During the Storming stage team members: realize that the task is more difficult

than they imagined;have fluctuations in attitude about

chances of success; may be resistant to the task; and, have poor collaboration.


Brainstorming process

Define and agree the objective. Brainstorm ideas and suggestions having

agreed a time limit. Categorize/condense/combine/refine. Assess/analyze results or effects. Prioritize options/rank list as appropriate. Agree action and timescale/amount. Control and monitor follow-up.

http://www.businessballs.com/brainstorming.htm

Stage 3: Norming

During this stage members accept: their team; team rules and procedures; their roles in the team; and, the individuality of fellow members.

Team members realize that they are not going to crash-and-burn and start helping each other.


Stage 4: Performing

Team members have:gained insight/near into personal and team

processes;a better understanding of each other’s

strengths and weaknesses;gained the ability to prevent or work through

group conflict and resolve differences; and,developed a close attachment to the team.


Stage 5: Adjourning

Temporary project team reaches this stage; celebrate their team’s achievements.

Some authors describe stage 5 as "Deforming and Mourning",

recognizing the sense of loss felt by team members.


Stages of group development: Group maturity:

Forming Group is 'undeveloped' Immature

Storming Group is 'experimenting' Immature

Norming Group is 'settling down' Semi-mature

Performing Group is now a team! Mature

Adjourning Group is disbanding Mature

Team Development Steps:From a GroupGroup to a TeamTeam

Describe team-building strategiesstrategies

Interaction: Providing structured activities to help the group develop familiarity and positive communication

Effective meetings: Actively involving all team members in the planning and decision-making processes

Conflict intervention: Engaging in constructive communication rather than destructive criticism

Key factors to successful performance of a team S.C.O.R.E Acronym

Strategy

Clear Roles and Responsibility

Open Communication

Rapid Response

Effective Leadership

Key factors to successful performance of a team

– S.C.O.R.E Strategy:

Shared purpose Clearly articulated values and ground rules Understanding of risks and opportunities facing the team Clear categorization of the overall responsibilities of the

team Clear Roles and Responsibilities: Clear definition of roles and responsibilities

Responsibility shared by all members

Specific objectives to measure individual results

Open communication: Respect for individual differences Open communication environment among team

members Rapid response: Rapid response to the team’s problems Effective management to change in the internal and

external environment Effective Leadership: Team leader who is able to help members achieve the

objective and build the team Team leader who can draw out and free up the skills of

all team members, develop individuals

Key factors to successful performance of a team

– S.C.O.R.E

Basic Team SkillsThe following features are fundamental to good teamwork: trust: making sure you meet all commitments and

maintain confidentiality when required coaching/training: using your skills, knowledge and

experience to assist others or ask for help sharing information: to assist others do their job flexibility: show a willingness, enthusiasm to cooperate

and help others when possible good manners: doing small, simple things, [e.g. thanking

colleagues for their help]

Team Decision Making

Goal: To reach consensus Consensus is: Finding a proposal acceptable enough

so that all members can support it; no member opposes it.

Consensus is NOT: A unanimous vote; a majority vote; everyone totally satisfied.

Requires: Time, active participation, communication skills, creative thinking, and open-mindedness

Techniques: Brainstorming Multi-voting technique or Nominal Group Technique

NGT http://www.siliconfareast.com/ngt.htm

The Nominal Group Technique (NGT)

or multi-voting technique, is a methodology for achieving team consensus quickly when the team is ranking several options or alternatives or selecting the best choice among them.

The method basically consists of having each team member come up with his or her personal ranking of the options or choices, and collation of everyone's rankings into the team consensus.

Discussion questions

Does your club promote teamwork? Y or N ? What leadership styles help in doing so?

Types of Leadership Style

VolunteersAdult

Leaders

Consensus

What are the core elements required for building an effective team?

1. Team is empowered by leadership and given clear objectives, expectations, and parameters.2. Leadership provides the necessary resources - skill sets and availability of team members, budget, access to critical information etc.3. Free flow of information. 4.Disagreement and conflict are welcomed and resolved constructively.5.Team meets (or exceeds) its objectives, AND contributes to the organizational knowledge and talent pool, while generating job satisfaction.

How can you build a consensus?

How do you ensure that consensus doesn’t result in compromise?

How do you satisfy everyone involved?

Building consensus is the act of finding a solution that satisfies everyone’s needs, especially among those who have different viewpoints; it doesn’t mean compromise or surrender.

Leading others to consensus results in a decision that is viable and sustainable.

Group work:

Have participants work in small groups on a case study.

Assign group members different viewpoints, with one participant acting as a moderator who must build consensus.

What are common challenges to a team? How can you avoid them?

Challenge 1: Personal agendas being priority Challenge 2: Using conflict Challenge 3: Disengagement/disconnection Challenge 4: Silo thinking Challenge 5: Lack of clarity

What are common challenges to a team? How can you avoid them?

Challenge 1: Personal agendas being priority

Challenge 2: Using conflict

Challenge 3: Disengagement/disconnection

Challenge 4: Silo thinking

Challenge 5: Lack of clarity

http://ezinearticles.com/?Team-Working---5-Common-Challenges&id=1642679

Outcome/Result is achieved by the team.

Used well, conflict can be channeled to extend the boundaries of what is possible, encourage creativity and ultimately achieve a better outcome.

Look out for signs of those holding back or not offering their views and find ways of getting their views heard.

As a leader of a team, it is important that the team as a collective has clarity on the outcomes and why they are so important.

Benefits from the team as a collective far outweigh any benefits that could be obtained by an individual discipline or function.

Henry Ford

We have learnt 3 acronyms in 1: TSS

TEAMStrategy

Clear Roles and Responsibility

Open Communication

Rapid Response

Effective Leadership

Together

Everyone

Achieves

More

Secure

Your

Salutary

Team

Energy &

Mission

M V.G.S

SYSTEM SCORE

Resources - Web:

http://www.nwlink.com/~donclark http://wilderdom.com/teambuilding http://www.businessballs.com/

tuckmanformingstormingnormingperforming.htm

http://www.teamworkandteamplay.com http://www.chimaeraconsulting.com/

tuckman.htm http://www.managementhelp.org/grp_skll/

theory/theory.htm

Resources - Books:

The New Art of Managing People – new edition 2008

The Leadership Challenge – 4th Edition -2007

The Everything Leadership Book – 2nd Edition - 2008

The Rotarian Reader – A 75-Year Anthology – 1986 – by RI. [page33]

www.authorstream.com/www.authorstream.com/Presentation/jazzar-776510-buiding-a-rotary-team-by-michel-p/

Where to get it?

Business

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