10 Easy Steps to Outsourcing Your HR Needs

10 Easy Steps to Outsourcing Your Human

Resources Needswith Manager, HR Partner on Demand

Michelle GanuelasThursday, October 6th, 2011 from 12 pm to 12:30 pm EDT

For audio, you can use listen through your computer OR dial in to the teleconferenceToll-Free: 1-877-669-3239 Event Number: 665 467 719WebEx Support Line:1-866-863-3910

For audio, you can use listen through your computer OR dial in to the teleconferenceToll-Free: 1-877-669-3239 Event Number: 665 467 719WebEx Support Line:1-866-863-3910

Jay RosalesSenior Marketing CoordinatorDrake International

Email: [email protected]: 416-216-1070 (direct)

Host: Jay Rosales

Michelle GanuelasHR ConsultantDrake International

Email: [email protected]: 416-216-1097 (direct)

Presenter: Michelle Ganuelas

1. Why Outsourcing is Good for Business

2. How to Determine if it will Work for Your Organization

3. The 10 Steps You Need to Know to Get Started

Key Take-Aways

Agenda

1. What is HR Outsourcing?

2. The History of Outsourcing

3. Research & Results

4. Why Do Companies Outsource?

5. 10 Steps to Effective HR

Outsourcing

6. A Special Offer from Drake

International

HR Outsourcing

What is HR Outsourcing?What does it mean for

your organization?

HR outsourcing is not a new concept.

History

Research

Based on survey data, cost reduction is the top goal driving Human Resource Outsourcing.

(Towers Watson)

The average operating expense for HR functions for each full-time HR employee is $284,982. This figure doesn’t include training costs or payroll.

(Watson Wyatt Worldwide)

50% of polled companies said that improving HR service quality was a top goal of their HRO efforts.

(Towers Watson)

Why Outsource?

Three Major benefits: • Focus on the core business

• Improve the bottom line

• Take advantage of specialized knowledge

• Leverage the expertise of a team

“Why pay a full-time salary for a part-time job?”

Bill Pollock, Founder & Chairman of Drake International

10 Steps to Outsourcing HRStep 1:Map Out Your “As-Is”

Step 6:Go to Market

Step 2:HR Health Check

Step 7:Choose Your SME

Step 3:Cost It Out!

Step 8:Purchase & Implement

Step 4:Build Your Business Case

Step 9:Change Management

Step 5:Educate Yourself

Step 10: Staying On Track

10 Steps to Outsourcing HR

Step 1: Map process throughout the entire employee lifecycle

10 Steps to Outsourcing HR Step 2:

Complete an HR “Health Check”

Identify areas within your human resources department that are inefficient and too expensive.


Cost These Areas Out in Actual $Add the Following Factors:

• Cost of HR FT wage• Cost of HR Inefficiencies:

• Cost of mistakes & waste• Cost of time for each HR process• Cost of low productivity• Cost of staff turnover

• Project a 5% improvement (be conservative!)

Compare this to the cost of outsourcing HR


Step 4: Build Your Business Case

10 Steps to Outsourcing HRStep 5:

Educate Yourself

• Attend webinars

• Attend seminars

• Research (online/offline)

• Talk to your network

• Find and Speak to Subject Matter Experts


Step 6:Go To Market

10 Steps to Outsourcing HRStep 7:

Find the Right Subject Matter Expert

Evaluate using the following criteria:• Experience with HR Information Systems• Experience in their specialized HR function or industry• Analytical competence (ability to map systems and processes, identify gaps and suggest solutions) • Number of successful implementations• Scope of successful implementations• Client testimonials

10 Steps to Outsourcing HRStep 8: Purchase &

Implement

Together with your provider:

1.Create project plan including

• Timelines (what-by-when)

• Resource allocation (by-whom)

• Communication / feedback strategy

2.Regular project review meetings, corrective actions


Change Management

1. Clear communication to all stakeholders

2.Dealing with stakeholder concerns

3.Senior leadership to champion the change and become early adopters

4.Incentive, reward and penalty system in place to promote compliance


The Continuing Relationship

- Continuous measurement

-Performance management of vendor

-Ensure improvements are achieved

• Many organizations utilize a Help Line to seek HR advice though phone or e-mail

• Help Line helps you avoid the costs of brining on a consultant full time

HR Help Line

Haven’t listened until now? The Highlights:

1.HR Outsourcing is helping firms – large and small – to save money and drive results

2.HR outsourcing provides an opportunity for HR Professionals to contribute on a strategic level

3.This isn’t for everyone, but every firm can probably benefit from some form of strategic HR outsourcing

4.HR Help Line give organizations advice on HR related questions and can save the company money!

Special Offer

• Advice on HR related questions that you may have• We help only

where you need it

• Advice on HR related questions that you may have• We help only

where you need it

ONE MONTH FREE ONE MONTH FREE access to Drake’s HR access to Drake’s HR

Help LineHelp Line

Michelle Ganuelas416-216-1097

[email protected]

Q & Awith Michelle GanuelasManager, HR Partner on Demand

10 Easy Steps to Outsourcing Your HR Needs

Michelle GanuelasManager – HR Partner on DemandDrake [email protected] (direct)

Jay RosalesSenior Marketing CoordinatorDrake [email protected] (direct)

Contact Us

October 20th, 2011, 12 pm EST to 12:30 pm ESTWe Can’t Change the World, But We Can Change Our World – Overcoming the Constant Friction Between Hard and Soft HR Approaches >> Presented by Karen Meredith, Drake P3

Register at http://drake-webinars.com