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Rise of Machines: How Industrial
Equipment Can Join the Supply ChainDavid Miller, CSO, Covisint
Covisint Evolution
201420112010200920082007200620052004200320022001
Compuware
acquires
Covisint
Deploys
platform in
healthcare
industry
2000
BORN: $500M investment in core
platform CONSORTIUM: GM, Ford,
Chrysler, Nissan, Renault and
Peugeot
Adds APAC Office:
Shanghai, China
Deploys platform in
oil & gas industry
Deploys platform across global
automotive supply chain –
largest B2B exchange in world
Platform positioned
strategically to capitalize
on cloud and IOT surge
Continual investment in core
platform – enhancing IDM
capabilities, and implementing
mobile and analytic technologies –
continuous modernization of
platform
2012
BORN OF THE BUBBLE LEADER IN THE CLOUD
Over 14 Years of Innovation and Investment
2013 2015
Enterprise-class Cloud Platform
Proven at Scale
3,000+
212K+
22M+
4B+
$1T+
Global Customers
Connected Organizations
User Identities
Yearly Transactions
In Transacted Business
Source: Cisco In 2008, the number of connected
things to the internet exceeded the
number of people on earth
CONNECTED “THINGS”
MOVEMENT TOWARD
CONNECTED WORLD
• It started with CE
• Quickly led to Connected:
o Automobiles
o Healthcare
o Homes
o Energy
o Manufacturing
o Industries
o Society
Connected” is much bigger than
automotive
• Connected Automotive is part
of the “Connected World”
• Connected is a new way
of life
CONNECTED MANUFACTURING…
70%US Factories
More than
20 Years Old
Cost of
unplanned
downtime
$20 Billion
Technical Skills Needed:
Shows in Job Openings
42%Advanced
STEM skills
STEM Job
Openings
Are In Manufacturing
2/3
Job Openings
STEM skills
62%
EXPECTATIONS
What’s Expected…
• Easy
• Fast – Instant service
• Relevant
• Remove hassles
• Add value
What You Get…
• Complex set up and use
• Delays and follow-up
• Disconnected communication
• More hassles
• Limited value
HOW CAN SUCH EXTENSIVE
CONNECTIVITY BE ACHIEVED?
Worker
GatewayInteroperability Platform
Inventory
Portal
Scheduling
Portal
Call
Center
Quality
Portal
Employee
Websites
3rd Party
Supplier
OEM
Connected
Manufacturing
Network
User
Data
Telematics
Data
Identity Management Services
(Cloud)
Modular Business Logic
Framework
Content Management System
Portal Platform
Authorization
Services
Identity
ProviderIdentity
Broker
API
Services
API
Services
(API Mgt.,
Data
Integration,
Web
Service)
Applications
Applications
Service
Service
Logistics
Mgt.
Systems
Enterprise
Applications
Call
Center
CRM
Applications
Sensors
Security
Plant
Phone
Communication ArchitectureAutonomous and Connected Manufacturing
SECURE INTEROPERABILITY
FRAMEWORK
Personalization
• User
Preferences
• Lifestyle
Preferences
• Radio Presets
• Travel
Unlimited
Triggers
• Location
• Speed
• Sensors
• Database (Status Updates, Profiles, etc.)
• Time
• Rules
Access
Management
• SSO
• Trust and Federation
• Identity Management
• Security Auditing
• Tokens
• PKI
• Monitoring
Identity
Lifecycle
• User mgt.
• Credential Mgt
• Identity
Integration
• Provisioning
Deprovisioning
Unlimited Content
Integration
• User Generated
• Social Networks
• Ecommerce
• Corporate
• Collaboration
• Others…
“CLOUD”
CONNECTED IDENTIFY
SECURITY CLOUD
ENERGY INDUSTRY
SUPPLY CHAIN INDUSTRY
SUPPLY CHAIN INDUSTRY
SUPPLY CHAIN INDUSTRY
HOW WILL WE GET THERE?
• Intelligent loading bays track trucks in transit
• Complex production schedules get laid out automatically
• Outbound carriers are automatically alerted about when to schedule a pickup
• Replacement orders are automatically placed when a retail store’s inventory levels drop below a certain number
1. Complexity builds exponentially
2. More endpoints, greater vulnerability
3. Privacy jeopardized more by each transaction
4. Adding or removing “things” is risky
5. Setup for self-destruction as data mounts
WHAT ARE THE CHALLENGES?
BEST PRACTICES
CLOUD COMPUTING
Trust – but Verify Don’t Shun the “tion’s”:
Personalization,
Communication,
Integration,
Presentation,
Collaboration…
Less lines are
better
A Closed Cloud is a
Dead-End Cloud
1 2 3 4
Trust – but Verify Don’t Shun the “tion’s”:
Personalization,
Communication,
Integration,
Presentation,
Collaboration…
Less lines are
better
A Closed Cloud is a
Dead-End Cloud
1 2 3 4
Trusted Information to the right person at the right place and time requires:
1. Identifying the right person or device/thing
2. Present all of the information in an easily consumable manner
no matter the device
3. Making it fast to connect people, place and things to the ecosystem
4. Allowing any technology to connect
BEST PRACTICES
CLOUD COMPUTING
B2B CLOUD PLATFORM
Automobile
Automobile
Mobile
Computer
Tablet
AppCloud
Public Cloud
Secure Cloud
Information from
Anywhere
One secure,
personal experience
Database
Presented
On Any Device
Module Communication
Framework
• Data and Application
Aggregation
• De-couples presentation
layer from business logic
and integration layer
• Communication and
Syndication
• Social Enterprise and
Collaboration Sites
• Connected Device
Aggregated and
Transformed
SUMMARY
• Complexity for connected things will continue to increase
• This isn’t the future we are here today
• Access will vary by device, brand, manufacturer
• Time consuming to set connections up today
• Enterprises are looking for “ease of use” and “speed to value”
• Organizations who adopt “cloud-based” connected device programs will win over their competitors
GETTING STARTED
Kicking Off The Initiative: 1. Identify starting points for fully connecting your supply chain
2. Mobilize and connect key supply chain processes and functional groups within your organization
3. Put in place a robust infrastructure for security and identity management that you can subsequently build upon and scale out as needed
4. Go after the low hanging fruit and promote the successes
5. Once your room is in order, you can then tackle the house, the neighborhood, and even the world
6. The machines will be there waiting for you - now it’s time to get them to earn their way
