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SMWCon Fall 2013/Semantic Business Process Management - BPM meets SMW In this talk, I would like to show, how Business Process Modeling (BPM) could benefit from semantic technologies through the use of Semantic MediaWiki.
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Semantic
Business Process Management
BPM meets SMW
gesinn.it GmbH & Co. KG | Alexander Gesinn
Data
Master Data Management
Data Cleansing
Data Migration
Data Synchronization
Data Warehousing
Information
Business Intelligence
Report Automation
Dashboards
Enterprise 2.0
Knowledge
Semantic Business Applications
Semantic Search
Ontology Engineering
Enterprise 3.0
gesinn.it GmbH & Co. KG | Alexander Gesinn
Office Germany Regensburg
Office Germany Regensburg
gesinn.it GmbH & Co. KG | Alexander Gesinn
Plan Build Deliver
Cu
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Re
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Cu
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ati
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Sa
tisf
act
ionInput
Output
“A business process is a collection of related, structured
activities that produce a specific service or product for a particular customer
gesinn.it GmbH & Co. KG | Alexander Gesinn
http://www.fh-jena.de/~kleine/history/software/DIN66001-1966.pdf
gesinn.it GmbH & Co. KG | Alexander Gesinn
1960/70s1960/70s
http://internationalbusinesscareers.blogspot.de/2012/12/women-in-international-business.html
gesinn.it GmbH & Co. KG | Alexander Gesinn
BPM Tool 0.1BPM Tool 0.1
http://en.wikipedia.org/wiki/File:Flowchart-template.jpg
gesinn.it GmbH & Co. KG | Alexander Gesinn
http://www.fh-jena.de/~kleine/history/software/IBM-FlowchartingTechniques-GC20-8152-1.pdf
gesinn.it GmbH & Co. KG | Alexander Gesinn
http://web.archive.org/web/19970208230243/http://205.185.183.34/html/p1a.html#flexible
http://web.archive.org/web/19970104112710/http://www.clearsoft.com/clearpro/purchase.gif
BPM 1.0BPM 1.0
gesinn.it GmbH & Co. KG | Alexander Gesinn
1st Generation BPM Tools = Expert Systems
1st Generation BPM Tools = Expert Systems
gesinn.it GmbH & Co. KG | Alexander Gesinn
IncreasingRequirements for BPM
IncreasingRequirements for BPM
A documented procedure shall be established to define the controls needed
• to approve documents for adequacy prior to issue,
• to review and update as necessary and re-approve documents,
• to ensure that changes and the current revision status of documents are identified,
• to ensure that relevant versions of applicable documents are available at points of use,
• to ensure that documents remain legible and readily identifiable,
• to ensure that documents of external origin determined by the organization to be necessary for the planning and operation of the quality management system are identified and their distribution controlled, and
• to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose.
gesinn.it GmbH & Co. KG | Alexander Gesinn
ISO 9001 Requirements
ISO 9001 Requirements
gesinn.it GmbH & Co. KG | Alexander Gesinn
gesinn.it GmbH & Co. KG | Alexander Gesinn
CollaborationCollaboration
gesinn.it GmbH & Co. KG | Alexander Gesinn
The Wiki Way forBPM?
The Wiki Way forBPM?
gesinn.it GmbH & Co. KG | Alexander Gesinn
RightsManagement: o.k.
RightsManagement: o.k.
gesinn.it GmbH & Co. KG | Alexander Gesinn
Revision History: o.k.
Revision History: o.k.
gesinn.it GmbH & Co. KG | Alexander Gesinn
Approval: o.k.Approval: o.k.
gesinn.it GmbH & Co. KG | Alexander Gesinn
Few Contributors Many Contributors
Centralized Decentralized
1-Way-Communication Dialog
Asynchronuous Communication Real-Time Communication
BPM 1.0 BPM 2.0
gesinn.it GmbH & Co. KG | Alexander Gesinn
Media BreaksMedia Breaks
InconsistenciesInconsistencies
http://open-processes.org/index.php/Datei:Teilprozess.png
Hand Crafted
Hand Crafted
gesinn.it GmbH & Co. KG | Alexander Gesinn
gesinn.it GmbH & Co. KG | Alexander Gesinn
gesinn.it GmbH & Co. KG | Alexander Gesinn
gesinn.it GmbH & Co. KG | Alexander Gesinn
Role
Issue
Organization
Process Step
Project Process
Contact
semantic::appssemantic::apps
gesinn.it GmbH & Co. KG | Alexander Gesinn
Process
• Namespaces• Concepts• Categories• Properties• Forms• Templates
• Namespaces• Concepts• Categories• Properties• Forms• Templates
gesinn.it GmbH & Co. KG | Alexander Gesinn
Extract, Transform, Load (ETL)
CAx ERP CRM ……
gesinn.it GmbH & Co. KG | Alexander Gesinn
Virtual Machine
Operating System OS Packages
Apache - MySQL - PHP
MediaWiki
Semantic Extensions Extensions
Categories, Properties, Forms, TemplatesET
L
100% OSS, no vendorspecific components100% OSS, no vendorspecific components
gesinn.it GmbH & Co. KG | Alexander Gesinn
Few Contributors Many Contributors
Centralized Decentralized
1-Way-Communication Dialog
Asynchronuous Communication Real-Time Communication
BPM 1.0 BPM 3.0
Hand Crafted Machine-Made
Segregation Integration
Tacit Knowledge Explicit Knowledge
gesinn.it GmbH & Co. KG | Alexander Gesinn