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Agenda
• HowtosuccessfullyintegrateclaiminsurancesystemwithlegacyEAIandbackoffice?
• Howmuchdoyouneedtoinvest?• Howfastcanyoustart?• HowcanyoukeepsalesportalrunningandmaketheAuthority
happy?• AsuccessstoryaboutintroducingWSO2ESBtoaninsurance
company.
Aboutme
• Startedin1996withtelcoCustomerServiceserver• BuiltfirstinsurancecustomerportalinPolandin2001• DevelopedCRM,brokerportal,financialBI• Rananinterna(onalCustomerServiceBPMNproject• Createdsystemarchitecture• IntroducedEAIandreliableWSO2integra(on• Performeddatacentermigra(on• Recentlyinintegra(on,portals,mobileapplica(onsand
supervisionregulatorychanges
Businessproblem
• Newclaimsystemneedsintegra(on• EAIdoesnotsupportmodernprotocols(WS,JMS)• Youhavenobudget(youalreadyhaveanintegra(on)• Makeanevalua(on• Takecareoftheproblemandfindasolu(on• Meetdeadlines
Evalua(on
• OpensourceESB• Zeroprogramming• Easeofuse/learningcurve• Reliabilityandthroughput• EnterpriseIntegra(on
Pa^erns(commonlanguage)• Morethanjustconnec(ng
(integratedproducts)
• Mule• JBoss• FuseSource• WSO2
Decision:WSO2
• Opensourcecommerciallysupported– Supportifneeded
• Onepla`ormmanyproducts– Consistentinstalla(on/administra(on– Possibili(estoextend
• Billiontransac(ons(eBay)– Poten(altogrow
Doubts&answers
• Itdoesn’tmeetmyexpecta(ons– It’sbe^ertohavespecialisedproducts
• Itdoesn’tservebusinesslogic– Itconnectseverythingtogether
• Thereisnorealdatabasesupport– TherearemanydifferentWSO2products
Benefits
• TrustinWSO2• IntroducedDSS• Trainedtwomorepeople• Moveallintegra(ontoWSO2• Introducedelectronicpayments• WSO2integra(onoffirstchoice
– WebServicesforexternalpar(es– REST/JSONforinternalflexibility
Reliableintegra(onbackbone
• Loadbalance• Reliability• Redundancy
• Everyproductclustered• Zeromessageloss
• RedHat,ApacheHTTP,nginx,HAProxy
Savingsalesportal
• Regulatoryrecommenda(ons• DMZclosure• Salesportalendangered• Provencommunica(ontunnel• Quickproofofconcept• Newgatewayproductline
Plansfortomorrow
• Testnewproducts– BAM,CEP,BPS
• Migrateprocesses– DecommissiontheoldEAI
• Securethesolu(on• PublishapublicAPI
– Newportal– Mobileapplica(ons
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