Uxperts mobi 2013 what about testing

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What about testing?

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Match the user interface with the

mental model

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Try to get an idea of what happens

inside the user’s head

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DURING ANALYSIS

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User research

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Don’t ask observe

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How to observe

• Observe how similar app’s and sites are

used

• Interview, ask users to describe what they

do, not what they want

• If product features are

already there

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DURING DESIGN

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Benefits of prototype testing

Early feedback based on actual use of an interface

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Dimensions of fidelity

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“There is no such thing as high or low fidelity, only appropriate fidelity.” Bill Buxton

User testing designs

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Basics of usability testing

1. Set the goals

2. Get hold of some representative users

3. Ask the users to perform representative

tasks with the design

4. Watch and listen carefully

5. Analyse the results

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Mobile testing

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AFTER LAUNCH

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Lean business cycle

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Rules for mobile analytics

Think about analytics during

analysis

Start monitoring ASAP

Use a tool suited for your app

Track what’s important for your

app

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Analytics & feedback

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Because it’s all about the

user

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www.humix.be

Lonneke.Spinhof@humix.be

@HumixBE @lonnekespinhof

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