Using ArcGIS Server to Support Work Order Management and Facility Operations

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Midwest Contract Operations (MCO), part of the McMahon group of companies, is a professional contract operations firm specializing in management, operation and maintenance of water systems, wastewater systems and public works facilities. One of the facilities under MCO management, the Neenah-Menasha Sewerage Treatment Plant, is undergoing a significant facilities plan upgrade in 2012-2013. As part of this effort, McMahon contracted with GeoDecisions to create a spatially enabled Work Order Management web application to replace an outdated and unsupported desktop application. Using ESRI’s ArcGIS Server and ArcGIS API for JavaScript, the Work Order Management System (WOrMS) allows facility staff to interact with a map of the treatment plant, select and view equipment and other assets on the map, and view and create work orders linked to those assets. The system supports traditional desktop and laptop computers, as well as mobile and tablet devices like iPads. This presentation discusses the project’s business and technical drivers, application architecture and implementation details.

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Using ArcGIS Server to Support Work

Order Management and Facility

Operations

WLIA 2012

Sam Pociask (McMahon)

Roger Boissonnas (GeoDecisions)

MCO – Midwest Contract Operations

Contract

Operations Firm

Industrial and

Municipal Clients

• Water treatment

• Wastewater treatment

• Public works facilities

Project Need

Outdated and un-supported existing Work

Order Management System

Facilities Plan Upgrade • ~ $25 Million in facility/assets upgrades

Operator Staff Turnover

Manage information critical to operation of

plant in one place

Neenah-Menasha Wastewater

Treatment Plant GIS

• GIS Based-Work Order

Management System

• Map locations of all facility

assets

• Associate detailed information

to asset location

• Open Work-Orders

• Shop Drawings

• O&M Manuals

• Start-up Videos

• Emergency Procedures

• Manufacturers Website

Data Development

Numerous Sources • Existing facility plan drawings

• Time in the plant

• Face time with operators

• Mark-ups from operators

• Asset photos

• Updated plans per facility upgrades

Facility Plan CAD Drawings

Data Development

Detail

• Detailed view of 1st Floor of

Service Building

• Identify on details of Chlorine

Feed Pump #3

• Asset information linked to this

pump include:

• O&M Manual

• Shop Drawing

• Information Video

• Asset Photo

• Emergency Protocol

Application

Application Functions - Employee

Navigate map

View assets, attachments, work orders

View assigned work orders

Print

Mark work orders complete

Application Functions - Administrator

Navigate map

View, add, update anyone’s work orders

Auto-generate work orders

View, add, update, retire assets

View, add, update, retire tasks

View, add, update, retire employees

Assign employees to roles

Reset password

Application Architecture

Why JavaScript?

Future support for mobile devices • No Flex

• No Silverlight

Did not want to be tied to any RIA

Framework • Adobe is discontinuing support for Flash on mobile

platforms (announced 11/8/2011)

• Silverlight’s future uncertain in Windows 8

Demo

Challenges/Lessons Learned

Don’t use ArcGIS OBJECTID to link

between spatial and nonspatial data

Balancing ASPX and JavaScript API

ArcGIS API for JavaScript can be fiddly

Thank You For Your Time

Roger Boissonnas

Technical Architect

608-836-1500 rboissonnas@geodecisions.com

Sam Pociask

GIS Project Manager

920-751-4200

spociask@mcmgrp.com

Screenshot: Home Page

Screenshot: Asset on Map

Screenshot: View Asset

Screenshot: View Asset Attachment

Screenshot: Work Orders for Asset

Screenshot: My Work Orders

Screenshot: Work Order

Screenshot: Work Order List

Screenshot: Generate Work Orders

Screenshot: View Tasks

Screenshot: Edit Task

Screenshot: Edit Task Instructions

Screenshot: View Employees

Screenshot: Edit Employee

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