UPS vs FedEx: Head to Head on Wireless

LESS

IS MORE

WIRELESS

IS MORE

UPS VS FedEx:Head-to-Head on Wireless

Torikul Islam Raihan #26

Md. Nishadul Haque Nihal #31

CASE SUMMARY

Memphis, Tennessee Louisville,

Kentucky

GROUND DELIVERY OVERNIGHT DELIVERY

Logistics and Shipment Companies

specialized in

BOTH SEEKING TO GAIN

COMPETITIVE EDGE

THROUGH DEPLOYEMENT OF

WIRELESS TECHNOLOGY

SHAVING

COST

INCREASING

REACH

INCREASING

EFFICIENCY

DIFFERENT APPROACHES

TO DEPLOYMENT OF TECH

AS SOON AS IT CAN JUSTIFY

COST BENEFIT ANALYSIS

UNIFIED SYSTEMIC CHANGE

EVERY 5-7 YEARS

5 MN PACKAGES HANDLED 13.6 MN PACKAGES HANDLED

3.1 MN AIR DELIVERIES 2 MN AIR DELIVERIES

80K WIRELESS DEVICES ON FIELD 90K WIRELESS DEVICES ON FIELD

MAIN COMPONENTS OF

OPERATIONSPICK UP/DELIVERY

PACKAGING

/SORTING

ULTIMATE GOAL IS TO

MANAGE MILLIONS OF PACKAGESTHAT FLOW THROUGH

DOZENS OF SORTING FACILITIES

SECONDS

PER STOP

MILLION

PER YEAR

$

LOOKING BEYOND

THE HORIZON

RADIO FREQUENCY

IDENTIFICATION RFID

As replacement for

BARCODE SCANNER

GPS WIRELESS

TECHNOLOGY

Precisely LOCATE

FIELD UNITS

CHANGES LITTLE OR BIG

IN THE USE OF TECHNOLOGY

//ESPECIALLY WIRELESS//

AFFECTS YOUR BOTTOMLINE

WIRELESS TECHNOLOGY OFFERS

BOTH SMALL AND LARGE FIRMS

//FLEXIBILITY//

CRACKING

THE CASE

QUESTION 1

EXPLAIN THE FUNDAMENTALS OF WIRELESS FIDELITY.

ALLOWS DEVICES TO COMMUNICATE

THROUGH EITHER INFRARED OR RADIO SIGNALS

OVER COMPUTER NETWORK INCLUDING

HIGH-SPEED INTERNET

//EASY, ANYWHERE, ANYTIME

//LIVE ACCESS TO ORGANIZATIONAL INFO

//PARCEL TRACKING

Wi-Fi NETWORK IN A VEHICLE

QUESTION 2

DESCRIBE THE DIFFERENCES BETWEEN UPS AND

FEDEX’S USE OF WI-FI.

DIFFERENT APPROACHES

TO DEPLOYMENT OF TECH

ADAPTS TECHNOLOGIES TO

IMPROVE CUSTOMER BENEFIT

AS LONG AS COST IS JUSTIFIED.

FREQUENT BUT SMALL CHANGES.

MORE OF A SLOW MOVER.

ADAPTS TECHNOLOGY

AS WHOLE SYSTEM

RATHER THAN A PART OF IT.

VS

POWERPAD

byDIAD IVby

QUESTION 3IDENTIFY TWO TYPES OF WIRELESS BUSINESS

OPPORTUNITIES THE COMPANIES COULD USE TO

GAIN COMPETITIVE EDGE.

#1

//CHEKING PARCEL DROPBOX STATUS

//REQUIRES NO LINE OF SIGHT, UNLIKE IR

//SAVE TIME IN

//CAN BE USED IN MOTION STUDIES AS WELL

#2

//PACKAGE TRACKING

//FOR EMPLOYEES & CUSTOMERS

//REROUTING OF PACKAGES

QUESTION 4

HOW COULD RFID HELP COMPANIES

DEAL WITH POTENTIAL SECURITY ISSUES.

//PREVENTS LOSS AND THEFT OF PACKAGE

IN ADDITION TO THEFT AND LOSS PREVENTION,

RFID HELPS IN MONITORING

//TEMPERATURE

//HUMIDITY

//JOLTING

IT IS RE-WRITABLE, HENCE REUSABLE

PROVIDES REAL TIME FEEDBACK

DRAWBACKS OF RFID

//REQUIRES GLOBAL STANDARD

//DIFFERENT COUNTRIES ALLOW DIFFERENT RANGE OF RADIO FREQUENCIES FOR RFID TO FUNCTION

//POSSIBILITY OF UNAUTHORIZED READING

QUESTION 5DEVELOP A BLUETOOTH, GPS OR SATELLITE

PRODUCT THAT PARCEL DELIVERY BUSINESS

COULD USE TO IMPROVE EFFICIENCIES.

INTELLIGENT BOXES THAT CONTAIN BLUETOOTH AND GPS TRANSMITTERS

//USING GPS, TO TRACK PARCELS

//USING BLUETOOTH, TO MONITOR

TEMPERATURE, JOLTING OR HUMIDITY

WE’LL BE TAKING

QUESTIONS NOW