TOGAF and BiSL: where Architecture meets Information Management

1© ASL BiSL Foundation

Open Group, Kuala Lumpur, 18 August 2014

TOGAF 9 & BiSL: Where Architecture meets Information

Management

Mark Smalley, IT Paradigmologist

2© ASL BiSL Foundation

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Work is more fun than fun – Noël Coward[Smalley.I

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THE SERVICE MANAGEMENT

INAUGURAL CONGRESS

IT Paradigmologist

3© ASL BiSL Foundation NashvilleSt Paul Osaka Tokyo Birmingham

ChicagoLondon Fort Lauderdale

Cary Phoenix

AntwerpLas Vegas Malmö Singapore Kuala Lumpur

EdmontonCalgary Toronto New York Edina

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Circle of Concern

Circle of Influence

Covey’s Circles

Circle of ConcernEverything you want to be involved with. But you can’t influence: no power!

Circle of InfluenceEverything you can control

Focus on the Circle of Influence!

5© ASL BiSL Foundation

Circle of Concern

Circle of Influence

• No mandate• No trusted advisor

role,• Bypassed at the

organization’s own convenience

• Claim their territory but it is not given

• Enforce standards and become impopular

• Frustrated by lack of impact -> Circle of Influence shrinks

Architect’s Circles

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I know I’m right but nobody understands…

I get blamed for things that I can’t control…

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SkillsCreate EA artifacts

Principles, requirements,

models

Manage EA processes

Knowledge of multiple areas

Technology, process,

information

TalentsConceptualizationInnovationEnterprise perspectiveVisionConsensus buildingNegotiationFacilitationLeadershipLogicCommunicationPragmatism

The Modern ArchitectThe market prefers architects withstronger talents (skills can be acquired)

Source: Tom van Sante

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PerspectiveFrameworkQuestions

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True story

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6%-10% productivity loss~ 24%-40% extra IT costs

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Users Users Users Users

Cartoon: Hugh Mac Leod

www.gapingvoid.com

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ApplicationArchitecture

DataArchitecture

Technology Architecture

Business Architecture

Business processes, organization, people

Services Data, information

Hardware, software, network

Business Architecture

Business processes, organization, people

IS OrganizationArchitecture

IS processes, organization, people

Architecture types

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Demand-Supply-Use

UserOrg Demand

SupplyUse

InfoSyst

ITOrg

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Demand-Supply-Use

UserOrg Demand

SupplyUse

InfoSyst

ITOrg

Realize actualvalue

Identify potential

value

DevelopIntegrateDeployDeliver

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PM’s concern: scope

Change project

Incremental change

Current situation

Desired situation

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Current situation

Desired situation

Application

Presentation

Session

Transport

Network

Data link

Physical

Religion

Politics

Money

• Architectural principles• Design• Applications• Data• Software

• Infrastructure (devices, networks, servers)• Data• Software• Hardware

• Procedures & instructions for usage, operation, maintenance

• Values, mission & vision

• Products & services

• Structure• Goals• Funding

• Partners & suppliers

• People• Habits &

attachments• Knowledge & skills• Roles, rights &

responsibilities

• Processes & activities

• Relationships & agreements

• Information• Workspace &

facilities

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Current situation

Desired situation

What’s in scope?What’s out of scope?

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Perspective

In addition to ‘IS’ and ‘supply’,

consider ‘IS organization’ and ‘demand and use’

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PerspectiveFramework

Questions

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ArtifactLifecycle phase Business Information

IT ServicesAppl / Infra

Architecture & Design

Realization & Implementation

Operations & Support

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BiSL

TOGAF

Positioning

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The trouble with frameworks is that eventually their reach exceeds their grasp

Charles Betz, Enterprise Architect, AT&T

Framework Creep“The trouble with frameworks is that eventually their reach exceeds their grasp”

Charles Betz, EA, AT&T

IT4IT

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ArtifactLifecycle phase Business Information

IT ServicesAppl / Infra

Architecture & Design

Realization & Implementation

Operations & Support

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BiSL

TOGAF

Positioning

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“The means by which an organization efficiently

plans, collects, organizes, uses, controls, disseminates and disposes of its information, and through which it ensures that the value of that

information is identified and exploited to the fullest extent.”

Queensland Government Information Management Policy Definitions, December 2009,

version 1.0.1

“A corporate responsibility that needs

to be addressed and followed from the most

senior levels of management to the front

line worker. Organizations must be held and must hold

their employees accountable to […] manage

[…] information appropriately and responsibly.”

Association for Information and

Image Management (AIIM) What is Information Management?

ResponsibilityValue

Technology

Information Management isabout Demand & Use of I&T

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Information Management

24

• Decide how I&T can help your business survive and succeed

• Delegate the T to the IT provider

• Organize the I

• Ensure effective and efficient use of I&T

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Informationstrategy

I-organizationstrategy

Functionalitymanagement

Management processes

Use management

Connectingprocesses

Connecting

processes

• Decide how I&T can help your business survive and succeed

• Delegate the T to the IT provider

• Organize the I

• Ensure effective and efficient use of I&T

BIM & BiSL

2

1

34

1

2

34

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Planning and resourcemanagement

Financialmanagement

Demandmanagement

Contract management

Use management Functionality management

Information strategyI-organization strategy

Connectingprocesses

Changemanagement

Transitionmanagement

End usersupport

Business datamanagement

Operational supplier

management

Specifyinformation requirements

Design non-automated

informationsystems

Prepare transition

Review and testing

Establishbusiness process

developments

Establish information

chain developments

Establishtechnologicaldevelopments

Management

Processes

Connectingprocesses

Infor-mationcoor-

dination

Strategic user relationship management

Strategic supplier

management

Define I-organization

strategy

Strategic information

partnermanagement

Informationlifecycle

management

Informationportfolio

management

BiSL (2012 edition)Str

ate

gic

Managin

gO

pera

tional

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BiSL connects demand & use

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BiSL addresses effective and efficient use

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Business Information Services Library – BiSL®

Outcomes• Police Force:

Better policing of persistent offenders• Public organization:

More efficient management of information• Insurance company:

Improved enterprise agility

• Process model for BIM• Implementation

guidance• Examples of use• Recognized by ITIL®,

COBIT® etc.• Foundation level

training• Multiple choice exam• Owned by non-profit

ASL BiSL Foundation

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http://www.mindmeister.com/356768604http://www.mindmeister.com/356025478

ASL & BiSL mind maps

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“It’s not that one model describes the world better than another, it just does it from another perspective” Tom van Sante

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Framework

Use BiSL to extend TOGAF and cover the whole information lifecycle

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PerspectiveFrameworkQuestions

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If the IT Department builds cars,

who helps the drivers to get to the right destination?

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Who architects and designs a user organization that ensures effective and efficient use of I&T?

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Can you align Supply with Demand and Use?

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Are you ‘just’ an IS architect or

do you deal with the bigger picture?

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I bridge the gap between IS & IS Organization…

…and enable better realization of value

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Please keep in touch

• Newsletter: at www.aslbislfoundation.org• Twitter: @aslbisl• LinkedIn: ASL BiSL Foundation (EN & NL)• Facebook: ASL-BiSL-Foundationmarksmalley@aslbislfoundation.org

@marksmalley