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I use this deck when customers ask me to talk about Microsoft's vision for collaboration. I talk about how Microsoft believes in people and believes that if people can collaborate easily, amazing things can happen. I continue to describe how Microsoft simplified it's collaboration offering in reaction to the nexus of forces. Finally, I attempt to illustrate that Microsoft enables businesses through a collection of best in class services.
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Our Vision for CollaborationThe new way to work.
Consumers demand more complex technology
Lost customer loyalty
Cost and margin pressures
Need for greater insight into financial risks and business performance
Financial Services LandscapeThe Financial Crisis Hangover
Mobility and social channelsTake advantage of cloud, mobility, and social media both internally and externally
Customer acquisitionand retention Enhance customer service tools, sales, and collaboration platforms
Cost optimization and operational efficiencyImprove individual and team productivity, reduce software and other IT costs
Risk management and business insight Turn data into knowledge to increase revenue and efficiency while enabling agile enterprise risk management
Technology Drives Business GoalsTransactional to Relationship
Customer Success: Ontario Lottery GroupWho IT Leadership for Ontario Lottery and Gaming
Business Issue Maximize gaming by preventing fraud and promoting transparency.
Problem/Reason Protect consumers personal information, while aggregating information about winnings by particular retailers to detect fraudulent claims and improve transparency to users.
Specific Capabilities
The development of retailer profile that allowed fraudulent activity to be detected in minutes. Providing around rich analytics to end users around popular lottery numbers and where winning tickets are sold.
Customer Success: Nationwide
Who Agent facing corporate communications team
Business Issue As a diversified organization, communicating to customer facing agents was too hierarchical; failing to deliver on its members first policy.
Problem/Reason Nationwide grew from small auto insurer for farmers; additional service lines became silo’s. In order to align the company, communications had to flow into each silo.
Specific Capabilities
Nationwide used Yammer to integrate and flatten SharePoint silo’s. They created a social intranet called the Spot that serves everyone in the company including agents and contact center representatives.
Our mission is to enable people and businesses throughout the world to realize their full potential.
Industry trends drive simplicity
Devices SocialCloud
Microsoft SharePoint 2010The Business Collaboration Platform for the Enterprise and the Web
Connect and Empower People
Cut Costs with a Unified Infrastructure
Rapidly Respond to Business Needs
Communities
Search
Sites
Composites
ContentInsights
SharePoint 2013Simple Tools That Change the Way You Work
9
ManageBuild
DiscoverOrganize
SHAREShare
Enterprise Reporting
10
Faster insights from any data
Easy access to data, big and smallSearch, access, and shape internal and external data, and combine with unstructured data
Powerful insights with familiar toolsSpeed up analysis and time to insight with the familiarity of Excel in Office and Office 365 and access via mobile devices
Complete BI platformScale your BI models and enrich and secure your data with a complete platform spanning cloud and on-premises
12
Enterprise Social
NETWORKS
EMPOWER
INTRINSIC MOTIVATION
COMMUNITY
EMPOWER
INTRINSIC MOTIVATION
COMMUNITY
HIERARCHIES
CONTROL
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
CONTROL
EXTRINSIC REWARDS
CUSTOMERS & PARTNERS
http://success.yammer.com
Enterprise Search
Enterprise Search Results
Personal Storage
Store and sync your docs with SkyDrive Pro
See which files are shared and with whom
Drag and drop files directly into library Access your documents
from anywhere, including tablets
Convergence
Enterprise Knowledge
Thank You!
Appendix
Share ideas
27
Share content
28
Share the vision
29
Organize teams
30
Organize information
31
Enterprise content
Reporting
Records
Knowledge
Organize projects
32
Discover experts
33
Discover connections
34
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