The Inflection Point

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33

44

FIRSTPCVIDEOCONFERENCING

INTRODUCED1991

1995

2004

2007

2006

1997

1993

2010

AUTOMATEDAUDIOCONFERENCING

INTRODUCED

FACEBOOKEXPANDSBEYOND

HARVARD

FIRSTiPHONE

EMAILREVOLUTIONIZESTHEWORKPLACE

WEBCONFERENCINGINTRODUCED

FIRSTTWEET

APPLEiPADINTRODUCED

55

66

77

88

99

1010

1212

• Conferencing companies must

re-invent themselves

• User experience

• Integrated solutions with audio, video

and web

• Innovation, product development

and investment

MARKET CONDITIONS –

THE

1313

• Device and browser agnostic

• Thin client

• Downloadable apps

• Freemium to premium offers

• Dedicated R&D staff

• Focus on virtual collaboration

MARKET CONDITIONS –

THE

1414

• Improved user experience

and expanded use cases

• Mobility, video, and social

media integration

• Growth in International

markets

1515

• Simple, intuitive UI/UX

• Available-everywhere

products

• Uniform experience

• Hybrid collaboration

1616

• Purpose-built applications

• Secure, reliable service

• Interoperability

• Consumerization-ready

1919

THANK

YOUTHANK

YOU