Solvency II with alfresco and synapps

Solvency II – What about unstructured content?

Alfresco CONNECTING YOUR BUSINESS

What the FSA want S2 to deliver

●  Good quality capital

●  Technical provisions that reflect the reality of the liabilities

●  Robust SCR (Solvency Capital Requirement) standard formula calibrations that reflect the true economic cost of the risks

●  Strong requirements on forward looking risk identification and management

●  Strong emphasis on enhanced transparency of firms’ financial positions and risk management approaches

2

Current Investments/Activity

●  Focussed on data capture / consolidation / reporting

BUT what about the unstructured information? 3

Progress can be slow…

4

The most commonly used ECM

●  The Shared Network Drive

●  Why? o Easy to use

o No Training

o  Low cost

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●  Hard to find files

●  No Context

●  No Version Control

●  Inappropriate Security

Issues...

S2 and Unstructured Content

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Three Pillar Approach

Quantities Requirements

Supervisory Review

Reporting and Market

Discipline

Market Consistent Valuation

Business Governance

Disclosure/ Transparency

Automated Claims Management

Scanning, Workflow, Reporting

Document Configuration Management

Library Services and Relationship Management

Compliance and Reporting

Records and Retention, Business Activity Monitoring

Applications ECM Features

Automated Claims Management

S2 Benefits

●  Improved risk visibility

●  Reduce time to settlement

●  Faster issue resolution

●  Automatic settlement

●  Reduced manual activity

●  Improved auditing

Solution features ●  Process initiation

o  Scan, eMail, Web, Fax

●  Process Automation o  Workflow

●  Process Activity Monitoring

●  Process Reporting

●  Content enablement of Claims Management System

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Configuration Management

S2 Benefits

●  Relationship between model/report and supporting documents

●  Referential integrity

●  “Where else referenced?”

●  History maintained

●  Improved auditing

Solution features ●  Relationship Management

●  Version control

●  Security

●  Auditing

●  Notifications

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Compliance and Reporting

S2 Benefits

●  Improved disclosure accuracy

●  Well defined audited processes

●  Near real-time visibility of risk

●  Granular Reporting

●  Improved auditing

Solution features ●  Relationship Management

●  Workflow

●  Activity Dashboard

●  Report Management

●  Retention/records Management

●  “Single source of the truth”

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Demonstration

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Scan

MFD

email

File Share

Fax

Case

Automated Claims Process

ECM Repository

Browser/Claims Interface

Claims Management System

Relationship Management Compliance

●  Internal facing back office, policy administration system.

●  Limited external facing service

●  Issues are with the management of unstructured content – email/attachements/paper

●  Inefficient manual processes compounded by volumes of unmanaged unstructured content.

Copyright SynApps Solutions Ltd 2011

London Market/GI

Architecture Overview

Copyright SynApps Solutions Ltd 2011

Alfresco Repository and Workflow

CONxSYS

Back Office System, Policy Administration

Systems

Ephesoft

External Parties (MGAs, adjusters,

underwriters)

Internal staff (brokers, adjusters,

claim handlers)

Internal paper capture (scan to email, MFD,

mail room)

FNoL, Applications

(Email, Forms,

Services)

External paper capture (scan to email, MFD)

Alfresco Share

Internal Access via Back Office System

Copyright SynApps Solutions Ltd 2011

Alfresco Repository and Workflow

CONxSYS

Back Office System, Policy Administration

Systems

Ephesoft

External Parties (MGAs, adjusters,

underwriters)

Internal staff (brokers, adjusters,

claim handlers)

Internal paper capture (scan to email, MFD,

mail room)

FNoL, Applications

(Email, Forms,

Services)

External paper capture (scan to email, MFD)

Alfresco Share

Internal Access via Alfresco Share

Copyright SynApps Solutions Ltd 2011

Alfresco Repository and Workflow

CONxSYS

Back Office System, Policy Administration

Systems

Ephesoft

External Parties (brokers,

underwriters, claim handlers)

Internal staff (brokers, adjusters, claim handlers)

Internal paper capture (scan to email, MFD,

mail room)

FNoL, Applications

(Email, Forms,

Services)

External paper capture (scan to email, MFD)

Alfresco Share

External Access

Copyright SynApps Solutions Ltd 2011

Alfresco Repository and Workflow

CONxSYS

Back Office System, Policy Administration

Systems

Ephesoft

External Parties (MGAs, adjusters,

underwriters)

Internal staff (brokers, adjusters,

claim handlers)

Internal paper capture (scan to email, MFD,

mail room)

FNoL, Applications

(Email, Forms,

Services)

External paper capture (scan to email, MFD)

Alfresco Share

New Business

Copyright SynApps Solutions Ltd 2011

Alfresco Repository and Workflow

CONxSYS

Back Office System, Policy Administration

Systems

Ephesoft

External Parties (MGAs, adjusters,

underwriters)

Internal staff (brokers, adjusters,

claim handlers)

Internal paper capture (scan to email, MFD,

mail room)

FNoL, Applications

(Email, Forms,

Services)

External paper capture (scan to email, MFD)

Alfresco Share

Architecture Overview

Copyright SynApps Solutions Ltd 2011

Alfresco Repository and Workflow

CONxSYS

Back Office System, Policy Administration

Systems

Ephesoft

External Parties (MGAs, adjusters,

underwriters)

Internal staff (brokers, adjusters,

claim handlers)

Internal paper capture (scan to email, MFD,

mail room)

FNoL, Applications

(Email, Forms,

Services)

External paper capture (scan to email, MFD)

Alfresco Share

Data

So the answer is...ECM right?

...But ECM is too expensive...

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Introducing - Open Source ECM

●  No upfront license fees

●  No per seat licensing

●  No Capital Expenditure

●  Simple model o Pay for Alfresco Support,

QA and Maintenance

o Price tied to usage

o Per CPU price

Annual Cost

Cumulative Cost

Copyright SynApps Solutions Ltd 2011

●  Managed Service (Cloud) or On premise

Deployment Options

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kevin.joslin@synapps-solutions.com

SynApps Company Profile

●  Formed in late 2003 by Documentum Services management team and senior consultants

●  Extensive experience in Enterprise Content Management and planning, delivery and support of large-scale infrastructures and applications

●  Partnerships: o  Alfresco, Adobe, EMC, Computacenter, Microsoft

●  Recent customers o  Others

•  Elsevier, BPP, Wolters Kluwer, EMA, Thames Water, Trafigura, Aspen, GM, Ford, Nokia, BAA, Skype, Chugai Pharma, Pearson, Admin Re

o  Criminal Justice •  Met Police, MoJ, South Yorkshire, Lancashire, GMP, Cheshire, Cumbria, Merseyside,

Hampshire

o  Local Government •  Salford CC, Suffolk CC, Wirral, Redcar and Cleveland

o  Higher Education •  University of Leeds, UCL, University of Glasgow

Consulting Services

●  Key focus areas o  Strategy Development and Direction

o  Programme and Project Management

o  Solution Architecture and Infrastructure Planning and Design

o  Requirements Definition and Solution Design

o  Systems Configuration, Development and Implementation

o  Systems Integration

o  Project QA and "in-project" Staff Mentoring programmes

o  Legacy Content Migration Services

o  System Migration Services

o  Service Oriented Architecture Consulting and Implementation

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