Return on Content: Data Driven Insights for Publishers eMetrics Toronto 14

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The road to understanding performance of content-driven websites is very different from e-commerce or lead generation. Coming from a direct response world and transitioning to online publishing has been a challenge. Charlene shares how she has applied aggressive direct response tactics to create a data-driven culture at Spin Media. This session covers tracking the right data, managing cross-functional teams and tying content creation to revenue streams. Attend and walk away with a clear understanding of how to apply classic digital advertising and marketing techniques to the world of online publishing and see results.

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Data Driven Insights

for PublishersCharlene Dipaola

eMetrics Toronto 2014

@CharleneDipaola 2

Lead Gen | eCommerce | Publishing

@CharleneDipaola 3

Lead Gen | eCommerce | Publishing

Online Mktg: Decreased Cost Per Lead by +20% & increased total leads

A/B Test: Increased RPM by 30%

Building Business Intelligence infrastructure from ground zero

@CharleneDipaola 4

CharleneDipaola

@CharleneDipaola

+CharleneDipaola

IGeekGirl

@CharleneDipaola 5

@CharleneDipaola 6

@CharleneDipaola 7

@CharleneDipaola 8

@CharleneDipaola 9

• How do I gauge writer performance?• How is mobile affecting revenue?• Which site makes the most revenue per

pageview?

• Others…

@CharleneDipaola 10

Steps to unlocking digital publishing data can be found in characters from

Ghostbusters

@CharleneDipaola 11

SOURCES

Google Analytics

Doubleclick

Salesforce

RON Revenue

YouTube

@CharleneDipaola 12

#1 Find a KEYMASTER

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SOURCES(KeyMaster)

@CharleneDipaola

Google Analytics• Page Type• Device Type• Author

Doubleclick• Page Type• Device

Category• Revenue Per

Campaign• Ad

Impressions

Salesforce• Revenue per

Campaign• Sales Person

@CharleneDipaola 14

#2 Decide on a GATEKEEPER

@CharleneDipaola 15

SOURCES(KeyMaster)

Google Analytics

Doubleclick

Salesforce

YouTube

Remnant

BI INFRASTRUCTURE

(GateKeeper)

MySQL

Tableau

@CharleneDipaola 16

#3 send SLIMER to minimize data-less decision making

@CharleneDipaola 17

SOURCES(KeyMaster)

Google Analytics

Doubleclick

Salesforce

YouTube

Remnant

BI INFRASTRUCTURE

(GateKeeper)

MySQL

Tableau

INSIGHTS(Slimer)

Author Performance

Ads per pageview

Revenue Per PV

Column fill rate

Revenue per page type

@CharleneDipaola 18

Jessica Smith, Staff Writer

INSIGHT: Wrote more content in April but got less pageviews per post

ACTION: Evaluate articles for March to determine high pageview topics

GOOGLE ANALYTICSPageviews+ Author Custom Variable+ Published Date Custom Variable

@CharleneDipaola 19

Miley Cyrus drives traffic

Katy Perry does not

@CharleneDipaola 20

How is our new mobile redesign affecting revenue?

INSIGHT: Mobile redesign has increased ad impressions, confirm rollout to other sites

+30% revenue lift!# of Ad Impressions / Pageview

GOOGLE ANALYTICSPageviewsDevice Type

DOUBLECLICK FOR PUBLISHERSAd ImpressionsDevice Category

@CharleneDipaola 21

Site Revenue per 1000 Pageview

Site A $35.02

Site B $20.34

Site C $15.31

Site D $6.51

Site E $2.00

Site F $0.90

INSIGHT: Huge disparity in revenue performance per site

ACTION: Focus on sites that make more Revenue per PV

GOOGLE ANALYTICSPageviewsSite

DOUBLECLICK FOR PUBLISHERSAd ImpressionsAd Server RevenueSite

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Peter: Someone blows their nose and you want to keep it?

Egon: I’d like to analyze it.