ONLINE REAL TIME INQUIRY BOOKING AND WASTE COLLECTION SYSTEM

Hello friend, Can you help me in getting rid of waste from my place??

Why not, tell me what kind of waste you have??

I have Paper waste, plastic waste, metal and many other items. Do you know anyone who takes it away all together??

Yes, WOW –Wealth out of Waste They provide superb services, takes all your trash and pays handsome value along with full customer satisfaction.

We can contact them in three different ways

Oh really, How can I contact them??

Welcome !Thanks friend !

Customer care executives attending the calls of customer and feeding data into the software

1.DATE OF BOOKING

2. CONTACT NUMBER.

3.NAME

4.ADDRESS

5.DATE OF COLLECTION

6.INFORMATIVE MESSAGE

Data required for registration:

After registration, the customer receives SMS containing the collection details

ON NEXT DAY (DAY OF COLLECTION)The driver receives customer’s

collection details in the computerized billing machine through GPRS

After reaching the customer's place, materials are weighted on digital weighing scale and bill is generated

As soon as driver completes the transaction with customer , one SMS goes to customer’s mobile and another SMS to the system containing materials quantitative details and value through GPRS

After the transaction gets completed, feedback is taken by the follow up department for better customer satisfaction

Below mentioned feedback is taken from the customers

1.REGARDING SERVICE

2.BILL GIVEN OR NOT

4.EXECUTIVES WERE IN UNIFORM OR NOT

3.EXECUTIVES BEHAVIOUR

5. SATISFACTION REGARDING WEIGHT

6. SATISFIED WITH RATES GIVEN

7.SUGGESTIONS FOR BETTER SERVICES

Finally Customer receives an SMS for giving their valuable feedback.