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AGENDA
1 COLLABORATION MARKET
2 NEEDS ANALYSIS
3 COLLABORATION SOLUTION ‘SPECTRUM’
4 MIGRATION STRATEGIES
5 Q&A with Open Discussion
An integrated offering that leverages multicommunicationoptions. Voice, video, and messaging Communications and Collaboration will drive the future of this market.
COLLABORATION DEFINITION
4
COMMON CUSTOMER ISSUES/GOALS
COLLABORATION COMPANIES SHARED SPACES
Collaborative spaces that employees can gather around
for teamwork.
REMOTE TEAMS
Work is no longer defined as a place, embracing remote
teams and flexibility.
AGILE
Capability of doing things faster. Speed of consumption.
NOT GEOGRAPHIC DEPENDENT
Able to work wherever it is needed.
COST SENSITIVE
Doing more with less.
Every company is a technology
company, next step is for every company to become a collaboration company
• DISCUSSION: OTHERS NOT CAPTURED HERE?
7
13
On Premise
Managed Service
Cloud Based
Hosted
& Managed
THE ‘SHOWDOWN’
So… who goes in the ‘body bag’
Johnny?
14
LIKE MOST TECHNOLOGY SOLUTIONS … IT DEPENDS
• Complete a needs analysis and match needs to solutions• Just Voice?• Video? Chat? Meetings? Shared whiteboard?• Advanced workflow optimization with application integration?• Make it objective, don’t ‘bake the thing’
• Does your Org need or, even more important, want a change?• Personnel - Culture and Cost, Control versus Loss of Control• CapEx to OpEx, other budgetary pressures• Technology/Innovation pressures
• Do you have overlapping technologies?• Can you consolidate? Which makes most sense?• Run TCO on all platforms, 3-5 years modeling is standard• Are there consumptions models that will overlap?
16
UPGRADE/MIGRATION/RISK MITIGATION STRATEGIES
• Collaboration Tech is intensely personnel• Complete needs analysis of whole org, not just IT view• Organization change management
• Move SLOW but FAST• Pragmatic about design, project planning, communications & training• Don’t be afraid to push the change (especially organizationally)
• Ask for Help• Organizations that do this all the time• You have a day job, let go a bit• While it may be ‘fun’ to design … is it fun to implement all by yourself?• 2 heads better than 1
18
Q&A
• Do customers ever move from cloud back to on-prem or is it always the other way around?
• Does the industry we're in have anything to do with which deployment modelwe should choose?
• My users are all over the world. How does that affect security in a cloud environment vs on-prem?
• Do you have any suggestions for benchmarking productivity before collaboration software deployment? And then tracking afterwards?
• Is 'lift and shift' as dangerous as everyone says it is?
THANK YOU FOR ATTENDING
ENVISION
DESIGN
DEPLOY
EVOLVE
tpanella@gtri.com +1-720-836-7454
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