Monitor and manage everything Cisco using OpManager

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About ManageEngineManageEngine is the only IT Management vendor focused on bringing a complete IT

Management portfolio to the mid-sized enterprise

ManageEngine software is used by over 40,000 customers including 3 out of every 5 fortune 500 companies

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Monitor and Manage Everything Cisco

3Images courtesy Cisco.com

Monitor and Manage Everything Cisco

• Application Problem• Server Problem or • The Network Problem

Why the service is slow or unavailable?

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Monitor and Manage Everything Cisco

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Agenda

6Images courtesy Cisco.com

Network Mapping

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Network Mapping

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Network Mapping helps you identify the problem’s origin quickly. Lets you spot the dependant devices/ affect business service that helps you prioritize the event based on the impact and urgency.

ImpactUrgency

Network Mapping in OpManager

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• Automatic Layer2/ Layer 3 Network mapping• Custom device grouping• Traffic weather map

Network Mapping in OpManager

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• Automatic Layer2/ Layer 3 Network mapping

Automatic L2/ L3 Network Mapping uses CDP & Bridge MIB and Reads ARP cache to plot your complete network diagram. You can also export the network diagrams to Microsoft Visio in a click.

Network Mapping in OpManager

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• Custom device grouping (Business views)

Business view or Custom device groups is a widely used OpManager functionality that helps admins to group devices based on the business service they cater to or by physical location of the device or based on logical representation of the network.

Network Mapping in OpManager

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• Traffic weather map

Traffic weather map helps you locate the highly utilized link in a particular Business view. You can drill down to the device or the link directly by clicking on the link from this view.

Bandwidth / Traffic

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Bandwidth or Traffic monitoring in OpManager

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Interface snapshot page showing the last Traffic received and transmitted details, Interface details, Additional Fields, Interface availability info, Today’s Traffic usage trend, Errors/ Discards, Total bytes transferred or received and Packets Per second for every monitored interface. Inset: Real-Time Traffic utilization graph

Bandwidth/ Traffic : Traffic Analysis module

• An unusual bandwidth spike, makes you question so many things like...– Who is using the bandwidth?– Which applications (ports & protocols) are using the

bandwidth?– Is it a legitimate business traffic?– Do we need to upgrade the link? & more…

Cisco’s NetFlow gives you the right insight you need on your bandwidth

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Bandwidth/ Traffic : Cisco’s NetFlow

• Cisco’s NetFlow give you– Source IP address– Destination IP address– Source port for UDP or TCP, 0 for

other protocols– Destination port for UDP or TCP,

type and code for ICMP, or 0 for other protocols

– IP protocol– Ingress interface (SNMP ifIndex)– IP Type of Service

Vendors such as 3com, Adtran, Extreme started supporting NetFlow as well. Similar to Cisco’s NetFlow HP, Juniper and other vendors start creating their own type of flows such as sFlow, j-Flow, IP FIX & more…

courtesy wikipedia.org 16

Bandwidth/ Traffic Analysis using NetFlow plug-in

• NetFlow Traffic Analysis module, lets you know– Which user occupies your bandwidth– What is the top conversation happening in the link– Which application consume most of the bandwidth. Is it a

business traffic or an user in the back-office streaming a video.

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Bandwidth/ Traffic Analysis using NetFlow plug-in

Use case

18Images courtesy Cisco.com

Problem:

Root cause Solution

Bandwidth/ Traffic Analysis using NetFlow plug-in

• Network Based Application Recognition – NBAR– An intelligent classification engine to identify dynamic port

applications traffic usage. – Identifies 70+ dynamic port applications (web-based or client/

server apps)• www.netflowanalyzer.com/help/nbar/nbar-supported-applications.html

– Bundled as a part of Cisco IOS – Need to enable NBAR option on the interface

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Bandwidth/ Traffic Analysis using NetFlow plug-in

• Class Based Quality of Service – CB QoS– Provides information about the QoS policies applied and

class-based traffic patterns. Helps you qualify the QoS policies set on the router.

– Bundled as a part of Cisco IOS 12.4(4)T and above– Information are retrieved using SNMP in OpManager

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Monitoring Faulty Components

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Monitoring Faulty Components: Cisco IP SLA

• Cisco IP SLA– Simulates predefined traffic payload across the network to

determine how the network is performing to ensure Service Levels for IP based applications and services

– Bundled as a part of Cisco IOS

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Monitoring Faulty Components in OpManager

• WAN Round Trip Time (RTT) and VoIP monitoring in OpManager– Provides you hop-wise visibility on your WAN link– IP SLA enabled active monitoring on every VoIP call path– Just add the monitor in OpManager, it automatically pushes the

necessary configuration to the device and starts monitoring the performance.

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Monitoring Faulty Components in OpManager

In most cases a faulty component could boil down to either a overburdened device or a fault configuration update. OpManager provides you an insight on both these dimensions.

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Monitoring Faulty Components in OpManager

OpManager supports over 150 device types of Cisco with out-of-the-box collection of monitors. Soon after the discovery OpManager starts monitoring them right away.

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Monitoring Faulty Components using NCM plug-in

• OpManager NCM module, lets you– Baseline configuration, Compare configuration side-by-

side and rollback to the trusted version in a click.– Automate configuration updates and reduce manual and

unauthorized changes– Ensure compliance after each configuration update

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Monitoring Faulty Components in OpManager• Is that it?

OpManager supports both Syslog and SNMP Trap processing. You have to configure your Cisco devices to send SNMP Traps and syslogs to OpManager server. You have options to configure custom syslog and SNMP Trap rules as well.

Syslog Processing SNMP Trap Processing

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ManageEngine OpManager – Other features?

Visit us at www.opmanager.com

For support or product demos, mail us at eval@manageengine.com

Or Call us at +1 888 720 9500

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Network Mapping: L2/ L3 Network Mapping, Custom Network maps and Network weather maps

Bandwidth/ Traffic monitoring and Analysis: Basic traffic metrics, Cisco NetFlow based traffic analysis, NBAR and CBQoS

Monitoring and Managing Fault Components: Cisco IP SLA based WAN Round Time Trip and VoIP Monitoring, Device health and performance monitoring and Network Change, Configuration and Compliance Management

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Fault Management using Syslogs and SNMP Trap processing.

Summary

Thank youOpmanager-marketing@manageengine.com

Questions?