Managing Borderless Applications Within an Enterprise Architecture

Managing Borderless Applications Within an Enterprise Architecture

Julie Blaisdell - Dir of Strategic Alliances, Compuware Duncan Orme - APM Service Manager, C&WWDeepak Bhargava - Senior Product Manager, Cisco

2

Agenda

Cable&Wireless APM Service• We know your challenges• What is APM?• Why we chose Compuware and Cisco

Compuware APM Solution Review on a borderless Cisco network

Cisco Network Analysis Module

MANAGING BORDERLESS APPLICATIONS AT C&WWDUNCAN ORME

WE KNOW YOUR CHALLENGES

WHAT IS APM?

WHY WE CHOSE COMPUWARE AND CISCO

YOU DEPEND ON APPLICATIONS TO RUN YOUR BUSINESS EFFICIENTLY BUT APPLICATIONS ARE BECOMING MORE BANDWIDTH HUNGRY

BANDWIDTH UTILISATION IS GROWING FASTGLOBAL BUSINESS IP TRAFFIC IS EXPECTED TRIPLE OVER THE NEXT 6 YEARSSOURCE: CISCO BUSINESS IP TRAFFIC REPORT

SLOW AND UNRELIABLE APPLICATIONS PERFORMANCE CAN AFFECT YOUR BUSINESS COLLEAGUES AND CUSTOMERS

WE KNOW YOUR CHALLENGES

WHAT IS APM?

WHY WE CHOSE COMPUWARE AND CISCO

Business Applications Aware Networks

“Understanding the link between business efficiency and applications performance”

VISIBILITY

OPTIMISE

ACCELERATE

MANAGE

APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS

Business Applications Aware Networks

“Understanding the link between business efficiency and applications performance”

VISIBILITY

OPTIMISE

ACCELERATE

MANAGE

APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS

VISIBILITYUNDERSTAND THE TRAFFIC

PATTERNS WITHIN YOUR NETWORKAND HOW EXISTING ACCESS

BANDWIDTH MATCHES THESENEEDS, SUPPORTING

INTERPRETATION & ANALYSIS

Business Applications Aware Networks

“Understanding the link between business efficiency and applications performance”

VISIBILITY

OPTIMISE

ACCELERATE

MANAGE

OPTIMISATIONESTABLISH APPLICATION SLAs TO ENSURE THAT

BUSINESS CRITICAL APPLICATIONSARE ALWAYS PRIORITISED

APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS

Business Applications Aware Networks

“Understanding the link between business efficiency and applications performance”

VISIBILITY

OPTIMISE

ACCELERATE

MANAGEACCELERATION

REDUCE THE LATENCY AND BANDWIDTH REQUIREMENT FOR

BRANCH OFFICES ACCESSINGCENTRALLY HOSTED CORPORATE

APPLICATIONS

APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS

Business Applications Aware Networks

“Understanding the link between business efficiency and applications performance”

VISIBILITY

OPTIMISE

ACCELERATE

MANAGEMANAGE

ONGOING MANAGEMENT & MONITORING, CONTINUOUS IN LIFE CYCLE IMPROVEMENT, PREDICTIVE

MODELLING, ADVANCED DIAGNOSTICS, REDUCED RISK TO

BUSINESS CONTINUITY

APM MEANS YOU GET THE BEST PERFORMANCE FROM YOUR BUSINESS APPLICATIONS

WE KNOW YOUR CHALLENGES

WHAT IS APM?

WHY WE CHOSE COMPUWARE AND CISCO

WHY WE CHOSE COMPUWARE AND CISCO

COMPLETE END-TO-END VISIBILITY OF A BORDERLESS NETWORK

PARTNER STANDARDISATION DRIVES EFFICIENCY AND QUALITY OF C&WW MANAGED SERVICE OFFERING

END-USER EXPERIENCE (EUE) VISIBILITY INCREASES CUSTOMER CONFIDENCE

EUE VISIBILITY ACCLERATES ADOPTION OF MISSION CRITICAL APPS SUPPORTED BY C&WW MANAGED SERVICE OFFERING

SINGLE INTEGRATED PLATFORM ALLOWS FOR C&WW SERVICE INNOVATION

16

Compuware Application Performance Management

-Julie Blaisdell

17

Application Performance Business Value

18

The Vantage/Gomez Solution

19

20

End to End Performance Management

VISIBILITYAcross theEnterprise and Internet

DEEP-DIVETroubleshootingand Resolution

THIRD PARTYVANTAGE BACK-END JAVA/.NETMAINFRAME

UNIFIEDDASHBOARDSRole-Relevant Information

IT OPERATIONS IT LEADERSHIP LINE-OF-BUSINESSSERVICE MANAGEMENT

CiscoUCS

CiscoUCS

VMware ESX

VMware ESX

D E

L I

V E

R Y

D E

L I

V E

R Y

Visibility Across the Cisco Network

WAN

Web – Thin Client – Legacy – Voice - Video

WAAS OSOS

Ap

pA

pp

Ap

pA

pp

Ap

pA

pp

OSOS

Ap

pA

pp

Ap

pA

pp

Ap

pA

pp Van

tage A

MD

Van

tage A

MD

M A

N A

G E

M A

N A

G E

UCSManager

VmwareVCenter

Serverand AppMonitors

VantageRUM

CiscoNAM

End-to-End Transaction VisibilityEnd-to-End Transaction Visibility

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 22

Cisco Network Analysis Module (NAM)

Deepak Bhargava

Senior Product Manager, Cisco

© 2010 Cisco Systems, Inc. All rights reserved. 23

Cisco Network Analysis Module (NAM)Cisco NAM empowers Compuware Vantage with Network Application Performance Visibility

Enterprise-wide Reporting with Compuware Vantage

Cisco® NAM Software 4.xCisco® NAM Software 4.x

• Network /Application performance Visibility• End-to-End visibility into WAAS

• Traffic Analysis• Applications, Host, Conversations, VLAN,

DiffServ• Per-application and per-user granularity

• Real-time Troubleshooting• Problem Isolation• Intelligent Packet Capture, Decodes,

Filters• Port/Interface statistics

Open API

© 2010 Cisco Systems, Inc. All rights reserved. 24

Cisco NAM Platforms and Data SourcesNetwork Traffic Collection and Performance Analytics

SPANSPAN NDENDE WAASWAASVACL Capture

VACL Capture

CEF Packet Copy

CEF Packet Copy

ERSPANERSPAN RSPANRSPAN

The unique design of the NAM combines a rich set of embedded data collection and performance analytics with a remotely accessible, Web-based management console, all on a single blade or appliance

The unique design of the NAM combines a rich set of embedded data collection and performance analytics with a remotely accessible, Web-based management console, all on a single blade or appliance

HTTP

HTTP

Cisco Cat65xx/C76xx NAMCisco NAM 2200 Series Appliance

HTTP

Cisco 28xx/29xx/38xx /39xx ISR NAM

HTTP

Cisco WAAS NAMVirtual Blade (VB) HTTP

Cisco Nexus 1000V NAM Virtual Service Blade (VSB)

New

Integrated Management and Reporting Console

© 2010 Cisco Systems, Inc. All rights reserved. 25

Branch Office 2

-

Data Center

Cisco 7200

Cisco WAASCisco WAAS

WANVM VM VM VM

Cisco Nexus 1000V

Web, Email, File,Application Servers

Campus

Cisco® Unified Communications Manager Cluster

SiSi

SiSi Cisco 7200

NetFlow Data Export

to Cisco 6500 NAM

Cisco Catalyst® 6500 NAM

Cisco NAM Appliance

NME-NAM

NetFlow Data Export

to Cisco NAM Appliance

Cisco NAM VSB

Deployment Flexibility with Cisco NAMOffers comprehensive visibility to deliver consistent application performance across Cisco Borderless Networks

Branch Office 1

Cisco WAAS

NME-NAM

Inte

r-B

ran

ch

Tra

ffic

Branch – Data Center Traffic

The Vantage Solution

• End user Experience visibility of application performance across the Cisco borderless network

• Consolidate performance reporting and analytics for all applications, including web, thin client, voice, video

• UCS, VMware, WAAS, NAM integrations

• Accelerate adoption of new technology such as WAAS & UCS, enabling mission critical application migration

• Baseline application performance to quantify the benefits of WAAS acceleration

• Baseline performance & deployment validation of UCS