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Learning Pool Social Care Seminar - Cardiff.
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Social Care Seminar
Cardiff 14 July
Agenda10.00 Introduction & Update10.10 Survey Results – Attitudes & Perceptions
Sam Barbee10.30 Common Induction Standards
Lyn Meaden, Ophira 11.00 Refreshment break
11.20 Journey Through the Care Pathway 11.40 Doing More with Less on Social Care Training
Lyn Meaden, Ophira12.15 Learning Pool Social Care Subscription
Sam Barbee
Who we areLearning Pool• Home of local government e-learning • Service to help public sector improvement• Sharing to save time and money• Membership community• Subscription based e-learning service
Ophira Social Care Consultancy providing:• Expertise• Training• Capacity• Identifying efficiencies• Support with whole systems change
What’s new
• Community is growing – 20 authorities • YoHr JIP Project• Equalities data gathering• My Learning Pool
www.mylearningpool.com
What’s new• Community is growing – 20 authorities • YoHr JIP Project• Equalities data gathering• My Learning Pool• Classroom Connect
Classroom Connect
• Lets you manage your classroom training in the same place as your e-learning
• Host of features to support learners, managers and administrators:– Manage multiple training sessions – Reserve equipment and rooms– Track bookings – Reduce administration burden– Self service bookings– Automated notifications
What’s new• Community is growing – 20 authorities • YoHr JIP Project• Equalities data gathering• My Learning Pool• Classroom Connect• Common Induction Standards is here!
Survey Results
The conclusions from the 2006 survey
The conclusions from the literature review and the staff survey confirm that the workforce is largely ready
The review and the employer survey, however, would suggest that care providers are not yet ready, either culturally or technologically
Employers need to be able to find clear information on:
available funding sources, both for capital investment in hardware and for the purchasing of training and learning programmes
where to find e-learning and e-training resources
Employees favour home-based, ‘own time’ e-learning
This is the way into the sector
Access to IT- employers
Source: Ipsos MORI
40%
77%
31%25%
Access to ICT resources
Q What proportion of your staff would you say have access to a computer at work (either desktop or laptop)?
40%
14%
39%
75% or more have access
1% - 24% have access
26% - 74% have access
Council
PrivateTotal
Charity/voluntary
75% or more have access
Base: All respondents (545)
Access to IT- employees
Source: Ipsos MORI
61%
52%
46%
39%
33%
26%
25%
16%
13%
4%
66%
72%
42%
48%
29%
23%
30%
12%
13%
4%
Personal access to a variety of ICT resources
Computer at home
Personal mobile phone
Computer at work
Internet at work
Personal mobile with Internet
Internet elsewhere
Broadband Internet at home
Internet at home via ‘dial up’
Mobile provided by my employer
Q Which, if any, of the following do you personally have access to/use?
Base: All respondents (248)
Mobile provided by my employer toaccess the Internet
Have access to
Use
IT skills - employees
Source: Ipsos MORI
ICT skills
34%
43%
44%
61%
21%
31%
32%
25%
15%
13%
9%
6%
11%
6%
8%
0% 20% 40% 60% 80% 100%
Q To what extent do you agree or disagree with the following statements?
I feel I have the skills I need to use basic mobile
phone applications
I feel I have the skills I need to use the Internet
I feel I have the skills I need to use a computer
I feel I have the skills I need to use advanced
mobile phone applications
1% 1%
5% 2%
2%
Base: All respondents (248)
Strongly agree Tend to disagreeTend to agree Neither Strongly disagree
Usage of e-learning as a training method - employees
Source: Ipsos MORI
54%
54%
48%
35%
32%
31%
31%
19%
19%
15%
8%
37%
36%
37%
21%
18%
36%
20%
11%
11%
12%
8%
Type of training received
External training course which lasted more than a day
‘On the job’ training
Training on my own using the Internet
External training course which lasted less than a day
Internal training with a colleague
Training on my own using books and magazines
Training on my own using a manual
Q What types of training have you received from your employer that refreshed your current skills/gave you new skills?
Training on my own using CD-ROM based materials
Base: All who have received training (235)
Training on my own using an in-house intranet
Training on my own using a Virtual Learning Environment
Training on my own using televised materials
Refreshed my current skills
Gave me new skills
Source: Ipsos MORI
Training via e-learning
Q Approximately how much of your training is currently delivered using e-learning?
1%
6%3%
14%
74%
All Most Less than half None
1%
12%4%
44%
37%
Q And what proportion would you like to see delivered using e-learning?
About half
Base: All providing training use e-learning (325)
Attitudes towards e-learning - employers
Source: Ipsos MORI
94%
79%
79%
62%
58%
53%
48%
27%
10%
And for those who feel it is effective…
It is flexible time-wise
It is cost-effective
It is more time-effective
We have adequate resources
Employees have the knowledge
Employees will be more excited
Good quality e-learning available
My org. invests in the ICT
Other
Q Why do you say you feel e-learning is an effective way to deliver training to your staff?
Base: All who feel e-learning is an effective way to deliver training (233)
Attitudes towards e-learning - employers
Source: Ipsos MORI
62%
56%
55%
44%
44%
27%
23%
So why is e-learning less effective for some?
Employees do not have knowledge and confidence in ICT
Q And why do you think that e-learning is not a very effective way to deliver training to your staff?
Employees will be intimidated by e-learning
Employees may not be interested in e-learning
My organisation does not have the necessary budget to invest in the ICT needed
We do not have the adequate resources (e.g. access to computers)
It is too time intensive for my employees
My employees need a lot of support that I can’t provide
Base: All who feel e-learning is not an effective way to deliver training (77)
Attitudes towards e-learning - employers
Attitudes towards e-learning - employees
Source: Ipsos MORI
36%
9%
37%
17%
Interest in computer or Internet-based training
37%
8%
40%
14%
Q How likely is it that you would take part in training via a computer or the Internet?
Base: All respondents (248)
Q How interested would you be in receiving training via a computer or the Internet?
Very interested
Not at all interested
Fairly interested
Not very interested Very
likely
Not at all likely
Fairly likely
Not very likely
Source: Ipsos MORI
27%1%
6%
48%
18%
Confidence in helping others use e-learning tools
Q How confident are you in your own ability to help others in your organisation use e-learning tools?
2006
19% ‘very confident’
Very confident Fairly confident Not at all confident Don’t knowNot very confident
Base: All respondents (545)
E-learning support - employers
Some initial conclusions.......
Attitudes towards e-learning as a training method:
largely positive (significant increase since 2006)
willingness to make e-learning a significant element of training
increased employer/employee confidence
What’s behind positive attitudes towards e-learning?:
flexibility, cost, time
availability of good e-learning resources
but resources should be practical, up to date, brief, engaging, tracked
Cultural Shift
How to win hearts and minds:• Align with organisational goals• Middle management buy in• What do you learners want and need?
Common Induction Standards
Common Induction Standards
• Meeting statutory obligations• Accessible Content• Mass appeal• Links to formal qualifications• Delivering equitable training opportunities• Reduced commissioning costs• Flexible material for multiple applications• Enhances partnership working
Modules Standard 1 Role of the health and social care worker Standard 2 Personal development Standard 3 Communicate effectively Standard 4 Equality and Inclusion Standard 5 Principles for implementing duty of care Standard 6 Principles of safeguarding in health and social care Standard 7 Person-centred support Standard 8 Health and safety in an adult social care setting
• ReablementRole of the health and social care worker
• Whole social care subscriptionPersonal development
• Dignity and RespectCommunicate effectively
• Dignity and Respect, EligibilityEquality and Inclusion
• Adult SafeguardingPrinciples for implementing duty of care
• Adult SafeguardingPrinciples of safeguarding in health and social care
• Personalisation, Support PlanningPerson-centred support
• ReablementHealth and safety in an adult social care setting
• CORE SUBSCRIPTIONCOMMON INDUCTION STANDARDS
Links with Core Subscription
Common Induction Standards
PROGRESS LOG
Electronic WorkbookLearning assessed by:
Interactive quizzes
Assessment at the end of each module
Reflective practice logs
Practice observation
Training courses attended
Supervision sessions
Learning modules Printable sections Certificates Performance Management Qualification and Credit Framework Care Quality Commission
Components
Refreshment Break
Journey through the Care PathwayInteractive Exercise
More for Less
Lyn Meaden Ophira
Changing Virtuous Circle
Knowledge Management*A central repository for documents*Individuals to maintain their personal training records*Key messages about personalisation
Continuous Improvement*Eliminating waste & inefficiencies*Provision of knowledge & tools for long term & sustainable improvement*Performance management as a tool for change
Strategic Development*E-learning courses free to all social care providers including personal assistants*Integrated working across boundaries*Using webinars, e-learning & social media to establish low resource footprint
INPUTS
Linkage with Workforce Strategies
QualitySkillsPerformanceManagement
Striking a Balance
LawSafeguarding
EquityCarers
Dignity & Respect
Fewer service optionsReducin
gbudgets
Higher charges
LessStaff
Elephants in the room
Personal Budgets
Residential Care Demographics
Business Planning
Subscription Catalogue
CONSIDERATIONS* *
SAFEGUARDING
* * DoLS
* * MCA
**ASSESSMENTS
REFERRALS* * DIGNITY &
RESPECT *UNIVERSAL SERVICES
** ELIGIBILITY
** SUPPORT PLANNING
** MANAGING RESOURCES
* *PERSONALISATIO
N
*PROVIDERS
PAR
TN
ER
SH
IP
DIVERT IF POSSIBLE
DIVERT IF POSSIBLE
** REABLEMENT
BEST PRACTICEKEY
*Efficiency savings*Personalisation*Providers*Best Practice
Eligibility
FACS criteria
Equality &Equity
Reviewing with
purpose
Consistency
PromotingIndependence
Wide range of recipients
Needs vswants
FinancialProbity
Managing Risk
Customisation
Strategy and Policy
Links to national documents
Links to partnership documents
Practice
Links to partnership documents
Links to directorate documents
Links to performance documents
Links to public documents
Recent Developments
FINANCE
PERFORMANCE
EXTENDEDRANGE
FIT FOR PURPOSE
Future Dimensions
PublicityExpansion
Partnership
Technical support Content
review
L&D costsPerformanc
e
Business planning
Getting StartedEngagement of decision
makers
Plans to maximise
efficiencies
Customise – this
authority
Integrate across
systems
Launch & implementatio
n Success
How do we do it?Subscription Overview
Social Care Subscription• Comprehensive catalogue that will grow
Other Courses• The Strategy for the NHS • Safeguarding and Child Protection• Handling Medication – Essex CC• Children’s Services Suite – LB Ealing
Coming Soon• Common Induction Standards – 8 modules• Autism – Westminster• Assistive Technology• End of Life Care• Dementia - SCIE
Social Care Subscription• Comprehensive catalogue that will grow• Flexible
• Repurpose and customise• Unlimited licenses
• Support to help you succeed• Learning consultant & helpdesk• Ophira• Community
• Complete package – dedicated DLE
More than just an LMS?
PricingService With a DLE Without a DLESocial Care Subscription Common Induction Standards
£25,000 £20,000
Social Care Subscription £20,000 £15,000Common Induction Standards £15,000 £10,000
• Prices above are per annum based on a two year agreement• DLE includes 5,000 users• Classroom Connect can be added at £1,500 pa
Thank YouSam Barbee07825 955777sam@learningpool.com
Lyn Meaden1604 871251 lyn.meaden@ophira.co.uk
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