KMA webinar: Creating a Social Enterprise with SharePoint 2010

Webinar Series

Creating the Social Enterprise with SharePoint 2010

Presented by:

November 17th, 2010

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Housekeeping Items

• Experiencing Issues? • Change color of your seat to RED

• Questions for Speakers? • Submit questions during webinar

• Twitter Discussion• #kmasp2010

• Feedback• Webinar Feedback• Next Steps/Moving Forward

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ABOUT KMA

o Founded in 1995, Gold Certified since 2004, SharePoint since 2001

o 25 employees: PM, Analyst, Developer, Engineer, QA, Architect

o Geography: New England

o Industry focus: Professional Services, Life Sciences & Financial Services

o Microsoft technology focus:

• SharePoint, SQL Server, Office, and Visual Studio.NET

• Strategic partnerships: Infrastructure, Dynamics, EPM, Training, Licensing

• Specialties in:

• Collaboration: Portals, Websites, Communities and Content Management

• Insight: Enterprise Search and Business Intelligence

• Productivity: Forms and Office Client Customization, Mekko Graphics (ISV)

(4)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010

About the Speakers

KMA – Amy Talhouk • 15 year IT Professional• 10 years focused on Financial Services

Consulting• Supported and promoted SharePoint

and Project Server in various capacities since 2004

• KMA Associate focused on Project Management and Business Analysis

• Twitter: @atal64

(5)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010

About the Speakers

• 17 year IT Professional• 3 years with Microsoft as a SharePoint

technology specialist• MS customer for 14 years working in

technical IT architect, development and management roles

• Blog: http://blogs.technet.com/cbortlik• Twitter: @cbortlik

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Agenda

• Creating a Social Enterprise– Defining the Social Computing in the Enterprise– Why Social Computing Works– Business Value of Social Computing

• SharePoint 2010 Social Capabilities LIVE Demonstration – Enhanced My Site – The Note Board – A Five-Star Rating System – Social Tagging and Bookmarking – Multimedia Support

• Questions & Answers

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Defining the Social Enterprise

• Is not what you find on Wikipedia:

– “…social mission driven organizations which apply market-based strategies to achieve a social purpose…”

• Is not external facing

• Is not Facebook• No personal photos and updates

• Not about Farmville requests

(8)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010

So what is the Social Enterprise?

• An enterprise or business that leverages its internal Intellectual Property (IP) through the use of social computing to grow its business

(9)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010

Why Social Computing Works

• Social allows you to uncover new information sources and enables future collaborations

• Serendipitous discovery of someone or something that can help you be faster and more effective

(10)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010

Why Social Computing Works

It’s a Middle School dance…

…not a rave.

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Business Value of the Social Enterprise

• Achieve Cost Savings• Increase productivity through the reuse of existing IP

• Work more efficiently in distributed teams through improved communications

• New Idea Generation • Shorten the learning curve

• Get to brainstorming and problem solving faster

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SharePoint 2010 Communities Platform

SharePoint Workspace Offline access

Outlook Synch & Social Connector

Tag Profile Pages

Mobile Access

Office Client Backstage, Co-authoring

Team Sites

External Access

Ask Me About, Colleague & Expertise Suggestions

Social Bookmarks

Organization Browser

People & Expertise Search

Social & Taxonomy Tags

My Network, My Profile

Activity Feeds

Photos, Contact Card, Presence everywhere

Notifications & Alerts

Status Updates

Blogs, Wikis, Podcasts

Team Sites

Enterprise Wikis

Rich Media Support

Note Board

Ratings

Office Web Apps

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Questions and Answers

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Where do you get started?

• People

– Identify Influencers

– Identify Information Hoarders

• Process

• Focus on Content

• Compliance Requirements

• Technology

– Baseline your Environment

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Resources: To Learn More

• From Microsoft:– SharePoint User groups: http://tinyurl.com/spusers– Getting Started with SharePoint 2010:

http://tinyurl.com/SP2010Start– SharePoint 2010 Communities Home:

http://tinyurl.com/spcommunities

• Regarding today’s topics:• ROI: “How to Measure Anything” by Douglas Hubbard• ROI: “Learn to Speak to Your CFO” 5-part series by Paul

Culmsee (http://www.cleverworkarounds.com)

• Other areas of note:– NewsGator: Social Sites for SharePoint

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Resources: How KMA Can Help• Content:

• Online content, blogs, articles available through www.kma-llc.net/insights

• Monthly live seminars/webinars, recent topics at www.slideshare.net/kmallc

• One-to-one discussions with you about your unique business problem

• Events:• KM Community events: SIKM Boston and KM Forum

• Gilbane Conference: “Applications of Search in SharePoint” Panel 12/2

• SharePoint Saturdays and BASPUG: Continued engagement

• Offerings• SharePoint Health Check - fixed price engagement

• SharePoint 2010 Readiness - fixed price engagement

• SharePoint Deployment Planning Services (SDPS) and Business Value Planning Services (BVPS) – funded with SA benefits

(17)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010

In Closing…• How to get (and share) a copy of today’s slides

• Continue the SharePoint conversation with KMA

• Next KMA Insights Webinar December 15, 2010 – watch for invitation:– Global survey of nearly 900 organizations– Learn about adoption trends, best practices, and common challenges:

“How is Your Company Using SharePoint?”– Featuring guest speaker Mark Miller from endusersharepoint.com

• Feedback/survey/poll

• Thank you to our speakers and attendees!!!

Name E-mail Phone

Amy Talhouk Atalhouk[at]kma-llc[dot]net 781.693.6830

Mike Gilronan – partner Mgilronan [at]kma-llc[dot]net 781.693.6823