If You Give a Mouse a Cookie: Managing Scope

astonishdesign.com@astonish_design | #drupalcon2014

If You Give a Mouse a Cookie…

If you give a mouse a cookie,!he’s going to ask for a glass of milk.!!When you give him the milk,!he’ll probably ask you for a straw.!!When he’s finished, he’ll ask for a napkin.!!Then he’ll want to look in a mirror!to make sure he doesn’t!have a milk mustache.!!When he looks in the mirror,!he might notice his hair needs a trim.!!So he’ll probably ask for a pair of scissors.!!When he’s finished giving himself a trim, he’ll!want a broom to sweep up.!!He’ll start sweeping.!!He might get carried away and sweep every!room in the house.!!He may even end up washing the floors as well!!!When he’s done, he’ll probably want to take a nap.!!…!

There’s a term!for this…

SCOPE CREEP

SCOPE CREEP<Yikes!>

?astonishdesign.com@astonish_design | #drupalcon2014

3 Perspectives

Product!Owner

Project!Manager Developer

Background: 14 Developers2 UX Specialists2 Project ManagersSpecializing in Drupal since 2009.

3 Perspectives

Client /!Product Owner

Project!Manager Developer

SCOPE CREEP

Key Audience

Product Owner Has Several!Responsibilities…

• Main Objective!• Stakeholders!• Constraints: Budget / Timing!• Happiness / Continued Employment

Constraints

School Resources!! - Cafeteria

Constraints!! - refrigeration issue!! - kids preferences!! - allergies!! - school rules!! - state laws!! - after school activities!! - ingredients availability!! - timing!

Stakeholder Issues!! - bus driver!! - school teacher!! - spouse!! - kids!! - baking coach Contingency Plans!

! - made in advance!! - not enough to go around!! - ingredient shortage / substitutions!! - production rate (?)!! - allergies?

Integrations!! - milk?!! - water?!! - soda?

Budget!! - total budget!! - run rate budget!! - expected capital infusions

Competition!! - museum cafe & gift shop!! - other kids

Objective!! - MVP!! - Nice to Haves

Keeper of FOCUS

Product!Owner

Understand(and clearly articulate)the “why” behindyour objective

Grand Vision:

http://www.stellerschool712.org/main/periodic-table-of-cupcakes/

Nice-to-have: Healthy

Initial Vision: Brownies

Good Product Owner!vs.!

Bad Product Owner

Constraints

School Resources!! - Cafeteria

Constraints!! - refrigeration issue!! - kids preferences!! - allergies!! - school rules!! - state laws!! - after school activities!! - ingredients availability!! - timing!

Stakeholder Issues!! - bus driver!! - school teacher!! - spouse!! - kids!! - baking coach Contingency Plans!

! - made in advance!! - not enough to go around!! - ingredient shortage / substitutions!! - production rate (?)!! - allergies?

Integrations!! - milk?!! - water?!! - soda?

Budget!! - total budget!! - run rate budget!! - expected capital infusions

Competition!! - museum cafe & gift shop!! - other kids

Objective!! - MVP!! - Nice to Haves

Collaboration

3Product!Owner

Project!Manager

Developer

Proposed Solution: Cookies

Collaboration

12Product!

Project!Manager

Crucial Relationship!built on Trust

Preventer of PAIN

Project!Manager

EmpowerProduct Owner

manage

Preventer of PAIN

Project!Manager

1) Manage Assumptions!

2) Provide resources for!

self-management

… back to cookies

Over Budget

Taking longer than expected

Missed Deadlines

Baking…!(like project management)!

is not easy

http://excusemecanitellyousomething.blogspot.com/2010/12/burning-christmas-cookies.html

Assumptions about Technology

Assumptions!about Roles

Assumptions About Possibilities

http://www.stellerschool712.org/main/periodic-table-of-cupcakes/

Assumptions About Scope

Collaboration

1 2Product!Owner

Project!Manager

Budget!Timing!prioritizing feature requests!changing landscape!questions / challenges!Wants to be successful !(Avoid Pain)

Budget indicators!Delivery projections!story definition/done & sizing!flexibility!direction / advice!Wants to enable PO success!(Prevent Pain)

PO and PM, !shared responsibilities

Great Bakers Need Flexibilityhttp://natassjam.wordpress.com/2013/11/09/meatloaf-cupcakes/

Great Product Owners Need Flexibility !(prioritizing the backlog)

Product Backlog

Sprint Backlog

Product Owner

ScrumMaster

ProjectManager

Developer

Sprint Planning Meeting

Great Bakers Need Direction and Value Advice

Great Product Owners!Need Direction and Value Advice

Great Bakers need indicators

…Product Owners!Need Indicators, too

Budget

$0 $22,500 $45,000 $67,500 $90,000

Spent Remaining

Baked Goods!(Like Projects)!Can Be Extremely!Satisfying

Balancer of CONTEXT

“Make technology decisions

appropriate to the client’s immediate

and near future needs”?

Developer

Can I haz broccoli?

Ermahgerd!

Implementation

http://recipesfoodandcooking.com/2013/05/15/broccoli-cheese-patties/

Developer

1) End User!!

2) Business!Needs

Balancer of CONTEXT

Put on your bib

Edge Case?

Understanding Business Needs!!

Did we miss something?

Collaborative Discussion

3Product!Owner

Project!Manager

Developer

Oh! You want the cookies to be healthful?

Got it!!In that case…

SCOPE CREEP

When is Scope Creep Okay?

SCOPE CREEP

Intentional & Informed

When it’s an outgrowth of a collaborative process

<Yay!>

Keeper of FOCUS

Product!Owner

Understand(and clearly articulate)the “why” behindyour objective

Preventer of PAIN

Project!Manager

EmpowerProduct Owner

manage

Balancer of CONTEXT

Helping to inform!collaborative!

scope decisions.Developer

If You Give a Mouse a Cookie…

Cookies!for!Everyone!*

*not everyone will get a cookie

If You Give a Mouse a Cookie: Managing Scope

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