HUman centred design applied to Graphics (Emerson, DeltaV)

Operations EnvironmentOperations EnvironmentOperations EnvironmentOperations Environment

Use our HCD training to Provide a step change in an Operations Experience targeted at the industries we

Roadmap, Oct 2009. Slide 29

Test: How many alarms do you see in the graphic that follows?

targeted at the industries we serve.

Roadmap, Oct 2009. Slide 30

How Many Alarms?How Many Alarms?How Many Alarms?How Many Alarms?

Roadmap, Oct 2009. Slide 31

Lets reduce animation and try again….

Roadmap, Oct 2009. Slide 32

How Many Alarms?How Many Alarms?How Many Alarms?How Many Alarms?

Roadmap, Oct 2009. Slide 33

Lets reduce color and try again….

Roadmap, Oct 2009. Slide 34

How Many Alarms?How Many Alarms?How Many Alarms?How Many Alarms?

Roadmap, Oct 2009. Slide 35

What happens when there are no alarms?

Yellow on grey is hard to see

You get lost in the sea of gray

Roadmap, Oct 2009. Slide 36

What should be the next item to focus on?(Operators do more than react to alarms)

What the Operator Should NoticeWhat the Operator Should NoticeWhat the Operator Should NoticeWhat the Operator Should Notice

1. Alarms (Abnormal Situation Prevention)

2. Status (Abnormal Situation Prevention)

3. Trends (Abnormal Situation Prevention)

4. Process information

Roadmap, Oct 2009. Slide 37

4. Process information

5. Efficiency

Use colors. Carefully!

Roadmap, Oct 2009. Slide 38

HCD Delivers HCI HCD Delivers HCI (Human Centered Interfaces)(Human Centered Interfaces)HCD Delivers HCI HCD Delivers HCI (Human Centered Interfaces)(Human Centered Interfaces)

Unusual Mode

Color used to emphasize priority

Roadmap, Oct 2009. Slide 39

Top priority alarms stand out clearly

Unusual Mode

Pattern Recognition

HCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of Box

Silver Theme

Roadmap, Oct 2009. Slide 40

HCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of Box

Tan Theme

Roadmap, Oct 2009. Slide 41

HCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of Box

Light Blue Theme

Roadmap, Oct 2009. Slide 42

HCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of BoxHCD Themes Out Of Box

Dark Blue for dim control rooms

Roadmap, Oct 2009. Slide 43

HCD Delivers HCI HCD Delivers HCI (Human Centered Interfaces)(Human Centered Interfaces)HCD Delivers HCI HCD Delivers HCI (Human Centered Interfaces)(Human Centered Interfaces)

Roadmap, Oct 2009. Slide 44

Embedded wiki-knowledge center

assists new recruits