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“Media Transformation in the Age of Social" HKAIM presentation Dec 2011, an examination of the tectonic shifts that have occurred in the past 10 years in traditional media, and how change has gone from periodic and incremental to accelerated and, at times, frantic for the industry. Includes citations of Western media organisations that are making or have made the leap, in particular Turner Entertainment, CNN and its travel, lifestyle and entertainment platform, CNNGo.
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Media Transformation in the age of social
Overview Looking backward The Geosocial Universe Can traditional media be social? Relevance of trusted content to brands Looking beyond 2011
Industry performance
US$275, Week of 6 Dec 1999
Dot Com Bubble: 20 Mar 2000
Industry performance
Google shares +438% since Aug 2004
Web 1.0: Creating a footprint Traditional media (1998-2005)
75% of TV will be online
“People don’t think of TV anymore, they just think of video.” -Comcast Interactive Media VP Matt Strauss
Sohaib Athar, IT Consultant, documented in real time the Bin Laden compound raid.
Keith Urbahn, former aid to Donald Rumsfeld, announces Bin Laden’s death on Twitter, one hour before President Obama delivered his address to the nation of the news.
36M ‘Likes’
29M
26M
23M
23M Source: Socialbakers.com, Facebook.com 13 Nov 2011
Brands
6.0M ‘Likes’
3.1M
2.3M
1.4M
1.7M
Broadcast Media
Brand/Media Communities The Geosocial Universe
Is your brand conversational?
UGC / Citizen Journalism: Traditional media (2006-2011)
• Launched 2 Aug 2006
• Inspired by CNN Fan Zone
The new iReport
makes a promise:
Be part of the stories that
matter to you right now.
The new iReport
is three things: 1. The center of participation at CNN
2. The gold standard of citizen journalism
3. A social network for news
‘Open Sourcing’ a media brand Traditional media (2006-2011)
• 360° initiative – online, on the ground, onair • Ran for 2 years (2009, 2010)
• Focus on creativity and sharing • Edugaming
• 341 schools involved • Social media • Bespoke app development
• 37,511 entries
CNNGo.com is Asia-Pacific’s ultimate insider guide to the region’s top travel and lifestyle experiences.
• Eight key cities • 4 languages • Over 750 freelancers • Audience: 24-46 years • Business travelers, holiday planners, backpackers, locals
‘Socialization’ of media Traditional media (2006-2011)
CNNGo’s social arc
Content + SEO
Content Partnerships
Social Networks/Seeding/Outreach
Mobile
Travel Industry Partnerships
• Mon-Fri: 4-5 daily wall posts, every 4 hrs • Weekend: 3-4 daily wall posts
• Co-branded reader competitions • “Gamified” posts – travel and food trivia
• Photo galleries • Video segments (“The Streets of Hong
Kong / Singapore, etc”)
• Editorial live wall chats • Constant experimentation
CNNGo social: the ‘watercooler’ approach
Facebook growth (Jan – Nov 2011)
2,700 Likes GoSydneyGo Launch (June)
130,000 Likes
As of 21 Nov 2011
AddiMon of polls, photo galleries
Korean Air • 12-month exclusive deal, 2nd year
• Exclusive sponsor of CNNGo TV (onair + web + mobile)
• 30-minute show providing a unique take on global destinations with insider views of Asia cities and beyond
• Dedicated TV page on CNNGo.com
• Social media awareness
• New episodes each month starting 2nd Wed of each month
Integrated content sponsorship: CNNGo TV Traditional media (2006-2011)
Video -‐ CNNGO
Content partnership: Traditional media (2006-2011)
“Cha-Ching Money-Smart Kids” • Multi-country, multi-platform
• Focus on financial literacy for children – ‘edutainment’
• Bespoke animated musical cartoons • Website + Flash games
• Mobile applications • On the ground activations
• School/educator tie-ups
Looking beyond 2011
Content Everywhere
TV Everywhere – 70 MM US homes have access to
Turner content • PC, Connected TV, Tablet,
Smartphone – Working with major carriers and
distribution partners to extend this reach • Verizon, Comcast, AT&T
Content Everywhere
Connected Device applications – Casual gaming based on our popular
characters, titles and shows • Ben 10 • Adult Swim
– CNN products • News • Travel and Lifestyle (CNNGo)
Summary • Traditional media is transforming
• Engage/reward consumers for creating content
• Provide relevant, conversational content
• Make your content accessible across all platforms – online, mobile, social, etc.
• Brands ‘Like’ trusted publishers/broadcasters
Thank You
twi1er.com/CNNGO
facebook.com/CNNGo.Asia
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