FY11 Corporate Responsibility Highlights

FY11 Corporate Responsibility FY11 Corporate Responsibility Highlights

CCorporateResponsibilityat Dellat Dell

Corporate Responsibility2 Corporate Responsibility

Corporate Responsibility at Dell

•Enabling human potential –•“•Enabling human potential 

- Michael Dell

Corporate ResponsibilityConfidential3

Corporate Responsibility at Responsibility at Dell:

It is about creating long-term stakeholder value and opportunities by integrating economic, social and environmental responsibility into everything we do.everything we do.

Corporate Responsibility4

Our relationships guide our strategy

Planet Communities Team members Shareholders Customers Partners

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Saving customers more than six billion dollars in

First to package laptops and desktops with

energy costs since 2005. sustainable and recyclable bamboo cushioning.

Dell and TGEN Access to technology

Dell and TGEN partner to provide accelerated treatments for

reached three million children across 1,000 communities in 10

treatments for pediatric cancer.

countries through 55 global learning partnerships.

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partnerships.

Corporate Responsibility

We start with the We start with the environment environment in mind…in mind…

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Our lifecycle approach to sustainability

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D i iDesigning

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Designed for the environment from the startthe start

• Working closely with supply chain to eliminate substances of concern proactively

• Building energy efficiency into products, from handhelds to data centers

• Promoting design with environmental principles through industry groups

• Designing in conjunction with recyclers to ensure ease of disassembly

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B ildiBuilding

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Building products through responsible operationsoperations

C it t t i bl • Commitment to using renewable power:– Round Rock headquarters: 100% green power, including on-site

generation

– Oklahoma UK Ireland Germany and Scandinavian operations purchaseOklahoma, UK, Ireland, Germany and Scandinavian operations purchase80-100% green power

– Overall, 21% of global electricity from green power

Ai i f i f i • Aiming for near-zero waste in our manufacturing operations: recycled or reused 95.7% in 2010

P ti i ti i C b Di l P j t i 2003 t • Participating in Carbon Disclosure Project since 2003; part of CDP’s Supply Chain Leadership Collaboration since 2007

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Supply chain leadershipDriving higher standardsDriving higher standards

Working closely with our supply chain to:

• Share best practices

• Develop new methods to t i lsource our materials

• Encourage transparency in tireporting

Global Marketing13 Confidential Corporate Responsibility

Shi iShipping

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Out-of-the-box thinking about packagingabout packaging

• Eliminate 20 million pounds pof packaging by 2012

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The three C’s approach to packaging

• Shrink packaging volume• Increase amount of sustainable content• Increase amount of material to be curbside recyclable

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Shipping solutions that save:that save:

• Air-to-Sea Initiative is using ocean freight instead of air, taking advantage of better hubs to reduce fuel consumption and decrease emissions

• Partners in U.S. EPA’s SmartWay program

Global Marketing17 Confidential Corporate Responsibility

O tiOperating

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Energy efficient operation: do more  spend lessdo more, spend less

• Reduced customer-related energy use for desktops, laptops by 25%

• In the data center a 31x increase in performance per watt

• Virtualization improves customer server performance with l ti l IT t ff ti t less power consumption, less IT staff time spent on technical support

• Energy Smart products and solutions combine optimized hardware • Energy Smart products and solutions combine optimized hardware and software technology, services and tools for customers – giving them the power to reduce energy use

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R liRecycling

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• 65% Goodwill member • 65% Goodwill member participation

• 2,200+ donation sites in U.S. & Canada

• Over 190 million pounds diverted from landfills and diverted from landfills and responsibly recycled since 2004

250 j b t d• 250+ green jobs created

• Accepts any brand of used electronics in any condition

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y

Corporate Responsibility

Dell’s global recycling reach

• In 2010, we recycled more than 150 million pounds of electronics globallyof electronics globally

• Leads industry in take-back collection sites and volumey

• On track to reach our goal of recycling one billion poundsf b 2014of e-waste by 2014

• Due to your efforts over 600 million pounds of e-waste have Due to your efforts, over 600 million pounds of e waste have been diverted from landfills to date

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Dell’s global recycling options

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Gi iGiving

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Dell’s commitment to our communities:our communities:

Deliver technology for greater good, enhancing the enhancing the human condition and providing hope for a brighter future

Corporate Responsibility25 Confidential Corporate Responsibility

Dell’s goal of giving 1% of pre tax profit includes: %pre-tax profit includes: %Delivering technology, expertise, time and financial resources to financial resources to aid those who work toward a greater goodg g

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Dell Powering the Possible

Learning

T h l

Social Entrepreneurs

Pediatric Cancer

Disaster Relief

H l i Technology access and skills to prepare young people for work

d lif

College students solving global social challenges

Using technology to accelerate treatments

Helping communities recover following a natural disaster

and life

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Employee volunteerism: Make a difference

Tree planting in ChinaBlanket drive distribution in Morocco

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ELT volunteering in Austin YouthConnect student chat; Brazil to India