Engaging Attendees Today: How to Combine Virtual and Face-to-Face Meetings

Preview:

DESCRIPTION

Slides from PCMA 3-5-2010 Webinar on Engaging Attendees Today: How To Combine Virtual & Face To Face Events

Citation preview

©2009 Professional Convention Management Association

Engaging Attendees Today

How to Combine Virtual and Face-to-Face Meetings

©2009 Professional Convention Management Association

Engaging Attendees TodayHow to Combine Virtual and Face-to-Face Meetings

©2009 Professional Convention Management Association

Michael McCurry, CMP

Facilitator

©2009 Professional Convention Management Association

©2009 Professional Convention Management Association

Today’s Agenda

1. Discuss how to use Social Media as tool to enhance attendee experience before, during and after meeting

©2009 Professional Convention Management Association

Today’s Agenda

2. Identify ways to manage technology to deliver a seamless Hybrid experience

©2009 Professional Convention Management Association

Today’s Agenda

3. Discuss strategies for increasing interaction between virtual & face2face attendees

©2009 Professional Convention Management Association

Christina Coster

Freelance Planner

Jessica Levin

7 Degrees Communication

Jeff Hurt

Velvet Chainsaw Consulting

OUR PANELISTS

©2009 Professional Convention Management Association

An Inside Look

©2009 Professional Convention Management Association

©2009 Professional Convention Management Association

Definition of Hybrid Event

Online and face2face attendees interacting with one another utilizing one or more virtual

components

©2009 Professional Convention Management Association

The Big Picture

Why consider livestreaming & hybrid events

©2009 Professional Convention Management Association

Consider the “Long Tail

©2009 Professional Convention Management Association

The Birth Of Event Camp 2010

©2009 Professional Convention Management Association

©2009 Professional Convention Management Association

Un-Conventional Venues Create

Excitement!

©2009 Professional Convention Management Association

The Fun Factor!

©2009 Professional Convention Management Association

It’s About Attendee

Engagement

©2009 Professional Convention Management Association

Blended UnConference Elements With

Traditional Events

1. OpenSpace Concepts

2. Peer2Peer Collaboration

3. Fish Bowl Activity

©2009 Professional Convention Management Association

Good Adult Learning Techniques for

Content Delivery is Paramount to

Effective Learning!

©2009 Professional Convention Management Association

Learning Continues

Outside the Meeting

©2009 Professional Convention Management Association

Using Social Media To Enhance Before, During & After Meeting Experience

©2009 Professional Convention Management Association

Online eCommerce & Registration

©2009 Professional Convention Management Association

The Conference eCommunity

©2009 Professional Convention Management Association

Blogs & Social Media Marketing

©2009 Professional Convention Management Association

Back Channel Conversation

©2009 Professional Convention Management Association

Twitter Monitor and the

Twitter Stream

©2009 Professional Convention Management Association

Technology & Logistics To Consider When Staging A Hybrid Event

©2009 Professional Convention Management Association

Venue with Free WiFi

©2009 Professional Convention Management Association

Venue with Adequate Bandwidth & Internet Connection

©2009 Professional Convention Management AssociationCeiling Height, Chandeliers & Lighting

©2009 Professional Convention Management Association

Production Crew &Cameras Operated

By People

Proper Interface Hardware for Digital

to PC

©2009 Professional Convention Management Association

Adequate Electric for AV equipment &

attendees

©2009 Professional Convention Management Association

Online Video Streaming Provider

The online provider compresses & digitizes the video for distribution

1. How is the room set?2. What's the ambient

lighting like?3. Will someone be

behind camera?

Questions to ask venues, equipment & service providers

Questions to ask venues, equipment & service providers

4. What's your internet access?

5. How fast is your internet? (512kb/min)

6. Do you have appropriate PC hardware interface?

Questions to ask venues, equipment & service providers

7. What livestreaming online provider do you use?

8. Is your OP password protected ?

9. Does your OP integrate w/ social networks?

©2009 Professional Convention Management Association

Strategies For Blending Virtual &

Face2Face Attendee Experiences

Best Practices For Engaging Virtual & F2F Audiences

1. Don’t just pour the F2F experience into virtual platform

2. Call the virtual audience a remote audience

3. Ask your production crew forrecommendations on dress

Best Practices For Engaging Virtual & F2F Audiences

4. Establish #hashtag. Marketearly and often.

5. Ask someone to follow the Twitter stream and monitor for questions

Best Practices For Engaging Virtual & F2F Audiences

6. Break the “Fourth Wall”

7. Provide moments of intimacyfor remote audience

8. Have an appointed Twittermoderator

Best Practices For Engaging Virtual & F2F Audiences

9. Have presenter stop every10-20 minutes & give F2Faudience an activity. Thenpresenter can talk toremote audience.

10.Show shots of F2Faudience

Preparing Your Speakers For Hybrid

Preparing Your Speakers For Hybrid

©2009 Professional Convention Management Association

Recap1. Discussed how to use Social Media

as tool to enhance attendee experience before, during and after meeting

2. Identified ways to manage technology to deliver a seamless Hybrid experience

3. Discussed strategies for increasing interaction between virtual & face2face attendees

©2009 Professional Convention Management Association

Connect With Us1. Michael McCurry - @MichaelMcCurry

http://www.michaelmccurry.net/

2. Christina Coster - @MizCity

3. Jessica Levin - @sevendegreescom http://sevendegreescommunications.com/

4. Jeff Hurt – @JeffHurt http://jeffhurtblog.com

©2009 Professional Convention Management Association

Upcoming PCMA Events

• Education Foundation DinnerMay26, 2010

Hilton WashingtonWashington, D.C.

• Education ConferenceJune 13-16, 2010

Fairmont The Queen Elizabeth Montreal, Quebec

• Online Learning Centerwww.pcma.org/onlinelearningcenter

©2009 Professional Convention Management Association

THANK YOU FOR JOINING US!

Recommended