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CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
UNPLUGGING THE LAST CORD Technical Webinar
SPEAKERS
Alex Derafshan Senior Director, IT Infrastructure
Aruba Networks
Keyur Shah Product Marketing Aruba Networks
84% WOULD NOT USE A DESKTOP COMPUTER GIVEN THE CHOICE
65% HAVE THREE OR MORE DEVICES
+
29% WOULD GIVE UP COFFEE BEFORE SMARTPHONE
WHY ARUBA CHOSE LYNC
Best user experience of any UCC offering
Seamless integration with MS Office productivity suite
Mobile app for smartphones & tablets
Lync federation for partners with Lync & Skype
Tight integration with Aruba Wi-Fi for optimal service delivery
ALL-‐WIRELESS WORKPLACE FINANCIAL BENEFIT FOR ARUBA
Over $2M saved in infrastructure, conferencing and long distance services
That’s $900+ Per Person Saved!
$900 $900 $900 $900 $900 $900 $900 $900 $900 $900 $900 $900 $900 $900 $900 $900 $900
APP-‐AWARE NETWORK WITH APPRF
SSID: cavalier ü Single VLAN for all devices ü Single SSID Wi-‐Fi network ü QoS management per app ü OpVmized Wi-‐Fi per app
Access Core/Dist
DMZ
11010010101010001001101
MAKE WIFI RELIABLE
• On going monitoring for RF noise and interference Clean RF
• Install 802.11ac APs to provide high capacity dense coverage everywhere
High density coverage
• RF redundancy with overlapping coverage
• Backhaul redundancy with 2 cable pulls to same AP
Wi-Fi redundancy
SUCCESSFUL PILOT IS KEY
• Hire Lync experts for installation and IT training
• Handpick few power users
• Build a team of all-wireless champions
• Recognize early adopters
Option Set B: Sticker & Cube Flag
I AM FREEPHONE CORD CUT. FREEDOM CLAIMED.
UNRESTRAINEDRELEASEDMOBILEL I B E R A T E D MOVEMENTUNBOUND RESCUEDDETATCHED UNTETHEREDUNRESTRAINEDRELEASEDMOBILEL I B E R A T E D MOVEMENTUNBOUND RESCUEDDETATCHED UNTETHEREDUNRESTRAINEDRELEASEDMOBILEL I B E R A T E D MOVEMENTUNBOUND RESCUEDDETATCHED UNTETHEREDUNRESTRAINEDRELEASEDMOBILEL I B E R A T E D MOVEMENTUNBOUND RESCUEDL I B E R A T E DL I B E R A T E DUNBOUNDUNBOUND
PHONE CORD CUT.FREEDOM CLAIMED.
#1 TRAIN EARLY, TRAIN OFTEN
Mandatory onsite and online user training • CapabiliVes and benefits • ConverVng business processes • Pla_orm-‐specific recommendaVons
MAINTAIN WELLNESS, DON’T FIREFIGHT Microsob Lync SDN API integrates with Aruba WLAN for proacVve monitoring
3_Custom Layout
UCC PERFORMANCE ASSURANCE
• View Call Quality • Identify Root Cause of Poor UCC Experience • Audit UCC Devices • Visualize AppRF Performance
IT FORMULA FOR SUCCESS
Prep the Network
Start with Pilot
Enterprise Voice rollout
Cut the Cord
“Quality and user acceptance will be the primary drivers for softphone acceptance”
TAPERING LYNC HELPDESK TICKETS
0
20
40
60
80
100
120
140
Jan-14 Feb-14 Mar-14
# of Helpdesk Tickets
(to date)
HAPPY #GENMOBILE USER COMMENTS
“Wow, Lync is amazing! I’ve never had such a simple experience booking and running a video meeting.”
“Today, I started using Lync on my iPhone. What a difference. How did I tolerate being tethered for so long!”
“Just watched IT carry off my desk phone. Good riddance!”
“I’ve only been using Lync one month now and my experience is solid.”
START WITH THE #GENMOBILE SCORE
• Survey-based self assessment
• Evaluate readiness for all-wireless workplace
• Scored from 1 to 10
http://arun.ly/ztJCA
#GENMOBILE ASSESSMENT REPORT
Overall score with section breakdown
Personalized recommendations to improve score
Potential savings with rightsizing
http://arun.ly/ztJCA
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