Altus Alliance 2016 - Connecting CRM and Social Media

ALTUS ALLIANCE 2016

Connecting Dynamics CRM and Social Media

Your PresenterChris Carre• Role• Business Development Executive • Responsible for Dynamics CRM and

Dynamics NAV discussions

CRM Technology Platform

Mobile & Tablet

Social

Marketing

Microsoft Social Engagement• Feedback from social media and constituents• @ your organization or general• Sentiment Analysis insight• Translated in Native Language • Quick response to issues or problems• Post directly from the solution• Pull information down to contact and

account records

Licenses and Pricing•Dynamics CRM Online• $20/named user/month • Free for organizations with 10 or more Professional

Users

•Dynamics CRM On Premise• $20/named user/month• Internet Facing Deployment Required

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Thanks for coming!@altusdynamics

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