Alon Carmeli Understanding User Needs

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Confronting a Recession by Understanding Customer Needs Tuesday, February 03, 2009

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Understanding user needs

February 3rd, 2009

WWW 2008 stats

Property M Unique Visitors

Google 776Microsoft 647Yahoo! 563AOL 273Wikimedia Foundation 273eBay 241Facebook 222Amazon 187CBS 179Fox Interactive Media 173Ask Network 165Apple 162Tencent 159Baidu.com 152Adobe 124Source: comScore World Metrix

Babylon run rate stats

Unique visitors (M) 65

New registered users (M) 13

Revenue (M NIS) 70

User value (NIS) 5.4

Successful internet business

Maximize Stakeholder Value

Maximize Stakeholder Value

User value per country

User’s Value

Funnel Solutions

Dynamic segmentation

New userNew user Current UserCurrent User

Operating systemOperating systemGeoGeo LanguageLanguage

AgeAge

Dynamic segmentation

OfficeOffice

HomeHome And moreAnd more

Win/Eng/IL

Offering optimization

MAC/Sp

Win/En/He/IL

Offering optimization

Win/Br/Pt

Win/Eng/IL

MAC/Sp

Offering optimization

Win/Eng/IL

MAC/SpWin/Br/Pt

De/Tr/Win

Offering optimization

De/Tr/Win

US/En/Win

Win/Eng/IL

Win/Br/Pt MAC/Sp

Offering optimization

Mac solution

China solution

B2B solution

World economy effect

Successful internet business

Maximize Stakeholder Value

Maximize Stakeholder Value

Thank You

alon@babylon.com