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Building a Technology Road Map that Drives Strategy
Trevor S. Mitchell, CAE
MARCH 21, 2016
10 Years in Association ManagementStrong involvement within industryLead numerous projects
• AMS Selection/Implementation• Website Redesign• Strategic Planning• Etc.
Introduction
MARCH 21, 2016
Overview
1. IT Evolution2. IT in Associations3. Your Role within IT4. Creating a Roadmap
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Challenges You Have with IT?
IT Evolution
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Role of IT
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What IT Actually Does
IT Department Functions
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Evolution of IT Roles
IT GuySystem AdministratorComputer EngineerDeveloper IT DirectorCIO
IT in Associations
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Our World
AMSLMS
Social MediaSingle Sign on
Online Community
Apps
Collaborative SpacesEmail SolutionsCloud Computing24 accessRemote workersTablets
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MARCH 21, 2016
Historically
IT
Business Operatio
ns
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Today
Business
Operations
IT Business Operations
Your Role within IT
Your Association Needs You
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Questions to Consider
• Who makes new system decisions?• Who owns the system once it’s
purchased?• Who is responsible for training?• Who is responsible for identifying
upgrades?
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How You Fit In
• Understand what Your Role is in the Equation
• Work in conjunction and collaboration with IT
• IT Systems Support Strategy
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Put Yourself In IT’s Seat
IT Road Map
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IT Connected to Strategy
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Infrastructure Servers/operating systems, internet
connectivity, related itemsData Management
Database(s) and their interaction with other key systems
Online Presence Web (including social and mobile)
Technology Management/Governance How an organization administers their
technology tools
Areas of Focus
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Where do you want to go
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Develop a Roadmap
1. What is the strategy of the organization?
2. What do you need for you functional area?
• Systems• Access• Requirements
3. Where are you currently with your systems?
• Is this new?• Existing?• Long term planning
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Final Thoughts
Focus on collaboration rather than ownership
Strategy always drives technology needs
Your role is essential to achieve success
Trevor S. Mitchell, CAEDirector of Membership & StrategyAmerican Mensatrevormitchellcae@gmail.com@trevm22www.trevormitchellcae.com
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