Train The Trainer A2z

Training A-Z

Train the Trainer

Agenda

• Purpose of Training

• Qualities of a good trainer

• Needs Assessment and Objectives

• Designing & Developing Training

• Delivery

Knot Tying as a Teaching Problem

• Point of view• Complicated task at first• Skills require demonstration• If need to learn to do it quickly and

independently, require practice– a diagram or illustration– need to know why

Bends• Attach rope end to rope end– make a long piece out of 2 shorter pieces

Sheet Bends are used to attach different

sizes of rope

Fisherman’s Knots are good for small rope or

fishing line

Why Offer Training

• Your training goals should support the goals of your organization

–overall purpose(s)

– long range visions

–broad

Purpose of Training is to Produce Change In…

• Skills– how to– steps

• Knowledge– critical thinking– decision making

• Attitudes– ethics/values– behavior

Skills Required to be a Trainer• Subject matter expertise

• Design– instructional design– apply learning principles

• Material production– graphics, layout, media creation– computer experience

• Presentation– voice, personality, technical expertise

Personal Qualities to Look For in a Trainer

• Self-confidence• Awareness of

environment• Ability to build bridges

—relate old to new• Organizational skills• Desire to learn

• Ability to listen• Sense of humor• Communication &

theatrical skills• Flexibility• Patience• Cool head & warm

heart

Training or Teaching?

• Facilitator or Expert• Real-Life or Theoretical• Active or Passive• You do it or Watch Me • What would or Here’s how to use it.

you do?

Training Process: ADDIE • Analysis– formal/informal needs assessment– determine goals & objectives

• Design– determine the content– determine delivery method

• Development– create the materials

• Implement– deliver the content

• Evaluation– results based on objectives

Why Do A Needs Assessment?

1. Find the gap in SKA:– SKA = Skills, Knowledge & Attitude– Gap = what they know minus what they

need to know2. Determine if training is the answer3. Determine objectives of training– What should they do better to improve job

performance or service to the public?

Assessment Methods

• Informal– observation– pre-class surveys– group discussions

• Formal– interviews– task analysis– focus groups– surveys

Needs Assessment Tips Interview key people:– admin and staff– use consistent questions– be careful not to bias input

Choose a subgroup if unable to survey all – choose the middle of the pack,

not the best, not the worst

Do mini needs assessment before each

training

Objectives (SMART)• Specific– state desired results in detail

• Measurable ( or observable)– use verbs that describe what trainees will learn

• Action– describe an action that the trainee will perform

• Realistic– achievable

• Time frame– how long will it take the trainees to learn the skill?

Evaluations

• Evaluate based on objectives

• Did the participants:– learn what you had planned?– implement what they learned?– improve their job performance or service to

the public?

Read

Hear Words

Watch still pictureWatch moving picture

Watch demonstration

Do a site visit

Do a dramatic presentation

Simulate a real experience

Do the real thing

Visual

Kinesthetic(Experiential)

Verbal10% of what they read

20% of what they hear

30% of what they see

50% of what they hearand see

70% of what theysay or write

90% of whatthey say asthey do a thing

“Cone of Experience” People generally remember:

Adapted from Wiman & Meirhenry, .Educational Media, 1960 on Edgar Dale

Considerations for Teaching Adults

• Are they READY– sufficient skills– see a need to learn

• How will it effect their daily job life– personal benefits

• Practical practice– hands-on exercises, real-life scenarios

• Knowledge sharing/Participation– ask questions– encourage discussion

• Relate training to something they know

Design Starts from Your Objectives

Brainstorm the topic Eliminate what isn’t necessary to match

your needs assessment and objectives – what they already know– more than they need to know now ;)

Consider limitations due to– facilities– length of training– delivery method– how quickly the training needs to happen

Designing- A Graphical Approach

ObjectiveTopics

Main pointsFinal content

Options for Sequencing Materials

• Storyboard• Outline • Powerpoint• Index cards• Sticky notes

Organizing the Presentation Set the stage– introductions (you & them)– agenda, breaks, bathrooms– get “buy-in” by telling them what and why

Content– logically organize the main points (in chunks)– add sub-points to each chunk– include Visual Aids, Exercises, Handouts

End– summary– questions– other learning opportunities

Chunking

• Long laundry list• Put in order• Chunk in to 3 to 5 main parts– Main point• subpoint• subpoint

How Much Detail is Needed?

• It depends!• Does the audience need to:– have an idea of how to do it?– be able to do it?– be able to think about it independently?– come up with creative solutions?

Methods of Delivering Training• Instructor-led – One-on-one– Group – Lecture– Hands-on

• Self-paced– Distance-Ed– Web tutorial– CD-ROM

It’s Ok to Have Fun!

• Humor• Games– training tool

• Icebreakers– introductions– questions

• Music

Rehearsing & Revising• Two purposes of rehearsing– logical order & transitions– timing

• Revise– learn from the rehearsal– make modifications in:

• chunks & logical order• transition statements• timing• opportunities for interaction

Delivery Tips• Make no assumptions– jargon– ask don’t tell

• Ask questions you really want an answer to– count to 7

• Vocal variety• Non-verbals affect communication– tone– appearance appropriate for audience

Managing Fear

• Be prepared– know your presentation– rehearse

• Calm yourself– isometrics– deep breathing

• Turn your nervousness into energy

You don’t have to know everything. Adults like to share what they know

It's not what is poured into a student,

but what is planted

Linda Conway

“It’s always helpful to learn from your mistakes because then your

mistakes are worthwhile”

Garry Marshall

Check out more great forwards atvparakhiya@rediffmail.com

Mo. No. :- 94279-13540