Training your organisation on SharePoint

Training your organisation on SharePoint

@marijnsomers#SPSMUC17, October 10th, 2015

What are you going to learn today

Not talking about

Why ?

Result

Change is hard

Advantages of a trained user

Extra benefits on training

Technology adoption lifecycle

When to think about training

Vision / idea Get platformBusiness

analysisDevelopment Rollout Training

Audiences

Different ways of training

Classroom training

18

Short training burst

Provide multiple repetitions.

Coaching

Train the trainer

On demand video’s

On demand video’s

Wiki / blog / text books

Playground environment

Performance support

How to distribute / inform users on training?

Example

Technology adoption lifecycle

Coaching

Short burst training

Video training with forum

Academy site with plethora of

training solutions

Support docs: wiki / blogs / video’s

FAQ

Q&A forum

Video’s

Playground environment

31

Stories: Metadata

33

https://www.youtube.com/watch?v=s12Jb5Z2xaE

SharePoint in plain English

https://www.youtube.com/watch?v=QIqA_YKeboc

Business practices that refuse to die

35

Case from a customer

Live example for customer

Training mistakes

Key take aways

Key take aways

40

Have fun and look cool doing it

Thank you!