View
98
Download
2
Category
Preview:
Citation preview
REVE's real time voice, video and customer engagement solutions
What is WebRTC
• WebRTC offers real time communication natively from a web browser • WebRTC is a media engine with JavaScript APIs• Plugin-less RTC Media engine in the Browser• Purpose built for the World Wide Web
• Key Features:• MediaStreams – access to the user’s camera and mic • PeerConnection – easy audio/video calls • DataChannels – p2p application data transfer
What WebRTC provides
• Real-time communications (Voice, video and data) • Browser based (browser to browser)• No plugins /No downloads/ installations• No signalling• Interoperable (between browsers) • Integration via simple, standardized web APIs
Webrtc vs VoIPSimilarities:• Transmission of communication data between Users in real-time• Use RTP, SDP• G.711• Run over IP networks
Differences:• Browser based (browser to browser)• No plugins /No downloads/ installations• No signalling
WebRTC Adoption
WebRTC Ecosystem
WebRTC Deployments & Services
WebRTC Applications • WebRTC to WebRTC• Web conferencing• Healthcare applications (1:1 or group communications)
• WebRTC to SIP• Cloud telephony• Collaboration/ Unified communication
• WebRTC to GSM/ PSTN• Click to call• Customer support / contact centre
REVE WebRTC Portfolio WebRTC Software Solutions
WebRTC Mobile / Web Applications
WebRTC – SIP Gateway
WebRTC Software Solutions Customized Web/ Mobile applications to suit the needs of any
VOIP, Telephony or UC service providers
Application Development on Both Front End and Server
End-to-End Platform Integration
Cloud based Conferencing
On-premise Deployment & Customization
Features
WebRTC – SIP Gateway
Platform and device independent
GUI-Based Management
A bridge between web browser and SIP Infrastructure
Border Security
WebRTC Standard Support
WebRTC Use-cases• Cloud/ Web based Call centre • Cloud Telephony• Cloud Conferencing• Web communication ( chat/ voice / video/ screensharing)• Unified Communication/ Collaboration• Video apps
Verticals
• E-Commerce• VoIP/ Telecom services Providers• B2c applications such as mobile apps• Conferencing / collaboration solutions• Contact center• Healthcare Applications
Business Planning – Lead Generation
• Marketing Leads• Existing Customers (VoIP/ Telecom Service Providers)• Sales Development for focussed verticals• LinkedIn• Events (MWC, ITW)• Networking
Sales Process
1. Lead Generation (Marketing/ Sales)2. Lead Qualification (Product/ Marketing)3. Sales Followup (Sales)4. Solution Development/ Proposal (Product)5. Negotiation / Closing (Sales)
Kloudtalk - Web based call centre/ conferencing Solution
Personalize every interaction with your customers on your website and mobile application
Video Chat | Audio Call | Screen Share | Annotation
Never miss a customer even if you are offline – Terminate Web calls to PSTN
Browser based solution with No download required
Increase Sales and Reduce Customer Support Cost
Live Demo
Enable web visitors to make voice/ video calls from your website and mobile application
Video Chat | Voice Call | Screen Sharing | Call Analytics
Never miss a customer even if you are offline – Terminate Web calls to GSM/ PSTN
Browser based solution: Users need no plugins
Recommended