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New Features for Salesforce Admins
Kris Lande Admin Marketing@krislande
Mike GerholdtAdmin Evangelist@mikegerholdt
Under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Forward-Looking Statements
We’re On a Journey Together
3.2MIdeaExchange Points Retired
50 Releases
Success Community Members2.2M
IoT
DataScience
Social
Mobile
Cloud
Billionsof connected things
Trillionsof customer interactions
MillionsThousands
Technology Keeps Evolving
LAN/WAN
Client
Server
SNA
Mainframe
Terminal
Selina Suarez
Leaders Have a Unique SkillsetLeaders must know the technology, operations and the business
BusinessOperations Technology
Salesforce Admins are LeadersAdmins know technology, operations, and business
Gita Borovsky Damian O’FarrillJennifer WobserSally Song
Implementing Innovation
Creating Operational Excellence
Solving Business Problems
Know the Technology
Practice Operational Awesomeness
Guide Your Business
Lead Your Company to the Future
Know the Technology
Practice Operational Awesomeness
Guide Your Business
Lead Your Company to the Future
Lightning: One Platform, One Experience.
Experience • Builder • Ecosystem
Demo
What’s Available in Lightning ExperienceThis is the beginning of a multi-release journey
Winter ’16 SALES
Spring ’16 SERVICE, PLATFORM
Accounts and Contacts Opportunities Leads Activities Reports Dashboards Files Workflow Rules Chatter Cases Custom Objects Visualforce Beta
App Builder Customization Person Accounts Account Teams Opportunity Teams Campaigns Product Selector Advanced Charts Navigation Customization In-line Edit for Details Work Orders & Assets List View Customization Enhanced Dashboards
Summer ’16 PLATFORM
Record Customization Home Customization Visualforce GA Enhanced Reporting Report Exporting Lightning Voice Wave Analytics for Event Monitoring Community Moderation
Many more features we can’t tell you about yet! :-)
Know the Technology
Practice Operational Awesomeness
Guide Your Business
Lead Your Company to the Future
The Admin’s Role is in the Center of it All
Sales Ops
Execs
Sales
Marketing
Customer Support
Customers
Developers
Partners
Practice Operational Awesomeness
Automate all the Things Seamless Integration
Demo
Know the Technology
Practice Operational Awesomeness
Guide Your Business
Lead Your Company to the Future
Guide Your Business on the Journey
2. Get Hands On 3. Engage1. Learn
Start Learning with Trailhead
Trails and Badges Specifically For Admins
Stay on Top of Salesforce Releases with TrailheadExplore Seasonal Release Highlights & Craft your Release Plan
NEW!
Mariel EspinalCertified Salesforce Admin & Trailblazer
Get Hands on in Admin Playground or Developer OrgThe safe and easy way to get hands on with the latest features
LearnNew Skills
Complete Trailhead Challenges
EarnPoints & Badges
bit.ly/AdminPlayground
Lightning ExchangePre-built components to assemble apps and pages
Build Apps EasilyWith pre-built Components from Salesforce partners that work for any device
Get Started Fast Kick start building with an out-of-the-box Component set from Salesforce
Extend and InnovateUse Components from AppExchange with your own custom-built Components
Engage with Your Users
Gather User Feedback Use Chatter Groups to house key informationQuick Actions let users give feedback from anywhere
Administer from Anywhere Use SalesforceA to administer on the goTake notes and post tips from Salesforce1
SABWA Salesforce Administration by Walking AroundWatch how they use Salesforce
Demo
Practice Operational Awesomeness
Know The Technology
Guide Your Business
You are the Ambassador to the FutureUse these skills to bring your company to the future!
Success Community
Continue Your Journey With Us!
Salesforce Admins Website
Engage with a vibrant community of 2.2M+ customers.
Where #AwesomeAdmins can learn, connect and be inspired.
trailhead.com
Trailhead
The fun way to learn Salesforce.
admin.salesforce.com success.salesforce.com
thank y u
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