Hybrid Messaging: The future of cross platform messaging | SMS, Voice & Push Combined

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CM TELECOMHybrid Messaging

The webinar will start shortly.12:00 CEST/CET+1

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Responsible for Hybrid Messaging, CM Security Products (OTP), Product Marketing Supportsjors.dewildt@cmtelecom.com

INTRODUCTION

PRODUCT MANAGER

Sjors de Wildt

WHAT ABOUT OUR AWARDS Great Place to Work, Deloitte Tech Fast 50...

CM LEGACYActive since 1999 and over 15 companies acquired

230 +Employees’ number increase everydayPrivately owned

MORE THAN…20.000 clients worldwide

CM IN FIGURES

WE PROCESSMore than 1.5 Billions mobile transactions/year

SUSTAINABLE & PROFITABLEA sustainable growth to hit 70M€ revenue in 2015

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Belgium, France, Germany, Netherlands, UK

EUROPE

China, Hong Kong, Thailand, Japan, Australia

etc.

APAC

South Africa, Kenya, Cameroon, etc.

AFRICA

COUNTRIES WE OPERATE IN

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OUR SOLUTIONS

Interactive Voice Response, voice commands for One Time Passwords, etc.

VOICE

IOS, Android, Windows phones. Expertise that truly add value to your business

APP DEVELOPMENT

Hybrid, SMS, PUSH, CM Analytics One Time Passwords, etc.

MESSAGING

IN-App payment, SMS Premium, Direct Carrier Billing, etc.

PAYMENTS

Ticketing, payment and notification services for your

events

TICKETINGAuthentication, verification and identification tools

SECURITY

Our platform is used by some of the world’s most respected companies

HYBRID MESSAGING

STILL MOST EFFECTIVE

STILL MOST EFFECTIVE

1625 BILLION MESSAGES A2P & P2A in 2015

98% OPEN RATES (vs. 20% ON EMAIL)

90% READ WITHIN 3 MINUTES

96% OF SMARTPHONE USERS STILL USE SMS

PHONE NUMBER BASED COMMUNICATION

SMS

PUSH TECHNOLOGYFASTERCHEAPERRICHER CONTENTENGAGINGINTERACTION

3.5 BILLION SMARTPHONESIN 2016

SMSTECHNOLOGY100% REACH

FROM SMS TO PUSH

DYNAMIC MOBILE MESSAGE ROUTING VIA SMS AND PUSH

HYBRID MESSAGING?

DYNAMIC MOBILE MESSAGE ROUTING VIA SMS AND PUSH

HYBRID MESSAGING?

YOUR MESSAGE

Sending via our Messaging gateway

OUR PLATFORM

The Hybrid Platform detects if push delivery is possible.

SMS MESSAGE

No app detected or offlineDelivery via telecom operator

PUSH MESSAGE

App detected and onlineDelivery via push network

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USE HYBRID MESSAGING FOR

MARKETING (BULK)

NOTIFICATIONS AUTHENTICATIONSSend your marketing / bulk

traffic in high volumes through our robust platform

with high throughput.

Notify your users when it matters most with our fast and high delivery rates.

Secure your online environments with 2 factor authentications via SMS &

Push

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USE HYBRID MESSAGING FOR

MARKETING (BULK)

NOTIFICATIONS AUTHENTICATIONSSend your marketing / bulk

traffic in high volumes through our robust platform

with high throughput.

Notify your users when it matters most with our fast and high delivery rates.

Secure your online environments with 2 factor authentications via SMS &

Push

Exclusive offer, 10% off on our full collection. Valid for next 24 hours.

Dear customer, your flight to Dubai has been delayed till 15:00h.

Your one time passwordto login is: 45678

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HYBRID CLIENT CASES

PRAKTIJK APP DEMOCRATIC ALLIENCE

KWIKPAY

Government / Non profitOne Time Passwords

South Africa

Healthcare sectorDentist appointment

reminders Available in Netherlands

RetailMobile Prepaid top up solution

One Time Passwords & Marketing

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HYBRID FEATURES

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Secure

Our SDK uses a secure SSL

connection to retrieve the

message from our server + uses

masked messages

Phone no. verified

First time app users will be

validated via a SMS code send to

their phone number.

SMS & Voice fallback

If the push message does not

arrive due to connection issues,

we can send an SMS or Voice

message instead.

Multi platform

Our Hybrid solution delivers

push on iOS, Android and

Windows phone and what ever will

be next!

Easy to integrate

Use our plugin SDK library to implement the

Hybrid service into your app, or use our white label app solution.

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First time users will be asked to verify their phone number via a one time SMS pin-code. Once verified, push is enabled and messages can be received.

ONE TIME VERIFICATION

ENABLE IN APP PUSH MESSAGING

SDKPHONE NUMBER

VERIFICATION

RECEIVING PUSH NOTIFICATIONS

DISPLAY MESSAGE INBOX IN APP

ENABLE YOUR OWN APP

HOW TO SEND A HYBRID MESSAGE?

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LOGIN.CMTELECOM.COM

HOW TO SEND A HYBRID MESSAGE?

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HOW TO SEND A HYBRID MESSAGE?

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HOW TO SEND A HYBRID MESSAGE?

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HOW TO SEND A HYBRID MESSAGE?

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HOW TO SEND A HYBRID MESSAGE?

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WHAT PROBLEMS DOES HYBRID SOLVE ?

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MORE APP ENGAGEMENTREMAIN SECURE

LOWERING COSTS

SEEMLESS EXPERIENCE

BROADEN REACH

HYBRID …

FASTER DELIVERY

50% OF THE SMS PRICE

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HOW TO IMPLEMENT ?

Step 1CREATE

Sign up for CM’s platform

Step 2DEFINE

Define your messaging needs (Bulk, OTP, Critical messaging) & price

plan

Step 3IMPLEMENT

Implement the Hybrid SDK (require the

clients’ IOS/Android push certificate)Or use Notifire

Step 4CONNECT

Connect the APP to the messaging

account, test the connection

Step 5SEND

Start sending messages via the Hybrid Platform to

the App or SMS inbox

THANK YOUsjors.dewildt@cmtelecom.com

www.cmtelecom.com