GIS Mobile Apps for Highways - Wiltshire Council

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At Esri UK Annual Conference 2014 With 90% of Council data having a spatial element, either an address or location on a map, the provision of spatial information is a trusted and valuable service within Wiltshire Council. With the ever expanding need for spatial data across the business coupled with pressures to make more savings across the authority, it is essential we maximise the use of our existing contracts, join up and share spatial data across business areas internally and externally and strive to make the best business decisions possible for our customers via GIS.

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GIS Mobile Apps for Highways – June 2014Julie Seddon – Solutions Manager – Spatial Information Team

Wiltshire Corporate Award Winners

• Wiltshire County Area

3255 km2

Under 5: 28,373 (6%)

Over 65: 85,488 (18%)

Army Personnel and

Dependants:

31,000 (7%)

Total Population: 470,981

• Addition 14,800 army personnel to be

located on Salisbury Plain by 2020

Wiltshire Key Settlements

and Population per LSOA

• Spatial Team – Transformation Department

Current Status

• 4th year of ELA with ESRI

• 400 desktop users, 250+ LVF users with 70 windows

• Adoption of GIS throughout Wiltshire Council, up to 5000 staff

• Piloting of collector and viewer apps

• Working in partnership with Wiltshire Police IT

Spatial Information Team

GIS Mobile Project for Highways

• The Challenge

• The Options

• The Process

• The Solutions

• The Benefits & Savings

The Challenge

• Multiple data capture via paper maps in the field

• Time spent transferring data from paper records to systems

• Accuracy issues and duplication of data captured

• Limited knowledge on council highways asset conditions

• Decisions being made on out of data/inaccurate data

• Historic cost to the council for claims against assets (non highway)

The Options

Option 1

• Introduce asset recording GIS apps to allow officers to capture

data live in the field

Option 2

• Do nothing……

Option 1 was the recommended and chosen option

The Process

• Workshops

• Confirmed the apps required

• Confirmed the domains needed

• Configured the apps

• Trained staff

• Created test plans with an agreed testing period

• Follow up sessions – feedback, changes made and retested

• Go live

Create Domains for

App in Catalogue

Enter the SVC

account details

including titles and

tags and store

credentials with the

service item

Create a blank layer

with required fields in

Catalogue

Link the domains to

the layer’s fields in

Catalogue

Make an MXD

containing your

required layers and

style it as

appropriate

Add Item (this adds

the service online)

In the Map tab,

search for the layer

and add the layer

from the list

Choose the

basemaps, save and

share then choosing

an app template

Make the web app,

choose the edit

template, publish,

save and publish

Login to ArcGIS.com

and add a new item

to the web and paste

in the URL, changing

the server name to

the Wiltshire alias

Login to ArcGIS

server manager and

copy the relevant rest

end point of the

feature server

Publish your MXD

to the secure folder

Go into the new

app, and share it!

The Technical Process

The Solution

3 Collector apps

• Drainage App

• Fixed Assets App

• Play Area App

4 Viewer Apps

• Street Litter Viewer App

• Grounds Maintenance Viewer App

• Street Cleansing Viewer App

• Winter Maintenance App

Collecting a Feature

• Select a drainage type

Select a condition

Enter officer details

Select a board area

Select a date

Take a photo and save the photo

Save your feature

• Important - click “Done” in the top left of your screen to save your feature

Additional Capability

• Changing the base mapping

• Turning layers on and off

• Editing / moving points and the attribute

information

• Deleting data

Off Network Solution• Choose your work area

Choose the zoom scale you require

Capture a new polygon feature

Sync your features captured off network

View your captured features

Benefits

“Probably one of the biggest benefits is seeing what services are

delivered on the GIS Apps. This allows the service to become more

responsive to local demands.” Adrian Hampton (Head of Highways

and Streetscene)

Benefits to Wiltshire Council

• Underpins the Council’s strategic intent, actively changing services to be more

responsive and greater community involvement

• With the council’s need to be more “agile” we are changing the way we work

towards a vision where we’ve influenced the demographics to change

• Protect the Council from claims for damages

• Workforce becoming more knowledgeable and flexible in how we work

• Applications become faster to configure as the team gain knowledge and

confidence, continually improving processes and design

• All of this provides huge cost savings

Benefits to the public

• Real time decision making – saving on cost

• No duplication of effort and staff are more responsive to our customers’ needs

• Ensures the correct, real time information is available, maximising the use of

resources

Benefits to Highways (internal customer)

• Apps are assisting the section to deliver a better service

• Ability to log the location and condition of street furniture and other items and

therefore protect the Council from claims for damages

• Allow staff onsite to see Council maintained land and GIS data in real time

• Real time decision making – saving on cost

• Ensures the correct information is available, maximising the use of resources

Savings for the Highways

• Cost: £250 to create an app (officer time)

• Reuse knowledge and domains, allowing the council to become more flexible

and meet it’s current challenges

Travel Savings: £30, 500

Process Savings: £24, 500

Total initial annual saving: £55, 000 (not including contracts savings)

• Over 5 year period = £275,000 saving

• Across 10 business units = £2,750,000 saving

• Potential for huge savings through a change in the way we work and how we

provide our services to our customers

Future:

• Currently working with

• Emergency Planning

• Spatial Planning Team

• Future Potential areas include

• Election

• Environmental Health

• Property Assets Team

• Army Rebasing Plan

Contact Details:

Julie.Seddon@wiltshire.gov.uk

01225 713188

Spatialinformation@wiltshire.gov.uk

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