7 Things You Didn't Know You Could Do With Sugar 7

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Sugar is one of the most used CRM applications on the planet. The application has spawned countless books, web sites, blog posts and tweets about interesting things one can do with the platform. This session will save you the time of trolling the web for interesting ideas about how to use Sugar and distill 7 of the coolest things you didnt know you could do with Sugar.

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7 THINGS YOU DIDN’T KNOW YOU COULD DO WITH SUGAR 7

Brieanne Rowe

Training Specialist

SugarCRM

@SugarCRMu #SugarCon

2

Agenda

• 7 Overlooked Features in version 7:– Setting up Multiple Dashboards – Adding Rich Content to Activity Streams– Creating a Quote from a Revenue Line Item– Using Tabs to Organize Record Views– Using Record Preview– Creating New Search Filters– Using Subpanel Search

7 OVERLOOKED SUGAR 7 FEATURES

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Setting up Multiple Dashboards

• Multiple Dashboards can be set up in the Home Page as well as in the Intelligence Pane

5

Adding Rich Content to Activity Streams

• Users have the option to add external links, images, videos, and external messages (i.e. tweets, news articles) to their posts.

6

Creating a Quote from a Revenue Line Item

• Users can generate a Quote from one or more Revenue Line Items:– Revenue Line Items record view– Revenue Line Items subpanel in the Opportunities

Module

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Using Tabs to Organize Record Views

• Administrators can create tabs on a module’s record view to organize fields into groupings.

8

Using Record Preview

• Users have the option to preview a record’s details directly from the module list view or subpanel.

9

Creating New Search Filters

• Users can create new search criteria to allow for easy filtering in each Module list view.

10

Using Subpanel Search

• Users can search for related records using the subpanel search in the record view.

QUESTIONS?

THANK YOU

@SugarCRMu #SugarCon