Tapin feedback slidedeck - Nesu Seminar

M E A S U R E   W H A T   R E A L L YM A T T E R S

TAPIN

B E G I N N I N G

WHY?

“We believe that while enhancing the businesses of our customers and helping them to listen their customers even better, with our

cutting edge tools, better and more accurate data, and killer user experience we can be the leading provider of innovative and efficient

customer feedback and data solutions.”

WHY IS CEMS O   I M P O R T A N T ?

75%

W I L L   T E L L   A B O U TG O O D   E X P E R I E N C E

W I L L   T E L L   A B O U TB A D   E X P E R I E N C E

90%

> 1 M feedbacks100k € in revenue10% monthly grow

200k€ secured5 dudes

TAPIN KIOSK

T O   P U M P   U P   T H E   V O L U M E S

TAPIN KIOSK

● Ready to use service

● Easy to implement any environment

● Tailored for your organization

● For high volume feedback

THE SOFTWARE

● The feedback gathering is fast, easy and reliable while we can measure more accurate variables

● Variables are accurate enough to develope the business and get real answers from the customer

● Can be distributed to any device

TAPIN MOBILE

F O R   I N N O V A T I V E   C O L L E C T I N G

TAPIN MOBILE

● Customers own device works as a customer feedback platform. The link can be distributed e.g. through QR -codes, NFC or SMS

● Multiple channels makes it easy to distribute the poll

TAPIN INTEGRATIONS

F O R   T H E   B I G   P L A Y E R S

1. Combine customer feedback with purchase information through

point of sales integration

INTEGRATIONS

2. Give feedback through an intuitive web app (Now QR,

NFC in the future)

3. Improve your business

TAPIN ANALYTICS

W H A T   R E A L L Y   M A T T E R S

ANALYTICS

● Real time analytics with the tools that matter and real time control over every inquiry throughout the organization - no hassle, just your personal browser.

● Reporting is fast and easy through your organization

TEAM

Jaakko MännistöCEO, founder

Multiple years of experience in leading small and growth companies as CEO

Joonas HamunenCTO, founder

Built core software systems for several companies.

Joonatan VolttiCMO, founder

Strong Experience in leading a sales team of 30 people

Antti SeppäläPartnerSerial entrepreneur, exit Alma Mediapartners.

Tero YlönenPartnerSerial entrepreneur, exit Alma Mediapartners.

East Wings acceleratorVigo-accelerator focusing on mobile tech-companies

CUSTOMERS

“Tapin feedbackin avulla jopa 25% kävijöistä antoi palautetta käynnistään.” - Kalajoki Golf Resort

CASECreate a productized customer feedback and business development service for events that is ready to sell and easily scalable. This includes:

Which services it includes?How the feedback is collected?Who collects the feedback?How is it utilized?PricingPromotionDelivery

→ Which problem it solves and what is the most core value of the product?→ How does it differ from competitors’ products?

QUESTIONS?

A N D   A N S W E R S   T H A T   M A T T E R S

FEEDBACK

Bit.ly/tapinsemma