View
23
Download
0
Category
Tags:
Preview:
DESCRIPTION
Since my first Twitter Tips Infographic went viral, I decided to update the infograhic and the slideshare for my presentation at the 2013 #smtulsa conference. This version has updated tips and a couple of case studies. 1. What happens when a customer Tweets something bad, and 2. how not to piss people off with your Tweets. If you use, please credit Cheryl Lawson and @Partyaficionado Get the infographic image via Partyaficionado.com/Twitter
Citation preview
Bit Rebels 17,910 Views
Edudemic 12,810 views
@Alyssa_Milano RT
How businesses should use Twitter
A customer service case studyAs witnessed live
Sunday 09-12-2010By Cheryl Lawson
@PartyAficionado(updated 9-5-2011)
When a customer has an issue…
Respond
Don’t Fear it, Get on it
@PartyAficionadoBut wait…… There’s more
There is a new Football Season upon us
Case Study #2
?
Yikes!
Smart
Recommended