Business etiquettes - Part II of II

Office Etiquettes

A Code of Conductthat

delineates expectationsfor

Social Behaviour

Important Business Etiquettes• Office Etiquette• Meeting Etiquette• E-Mail Etiquette• Telephone Etiquette• Dinning Etiquette

Office Etiquettes

• Mind Your own Business

• Never go over your Superior’s Head

• Treat every employee with the same respect

Hand shaking positions

Casual Judging Arguing

Seating Positions

Meeting Etiquettes

• Turn off Cell Phone

• Avoid Swear words

• Avoid personal questions

E-Mail Etiquettes

Be concise &to the point

Use Active VoiceInstead of Passive Voice

Keep Attachments to minimum& avoid using

Cc unnecessarily

Telephone EtiquettesKeep conversation brief

Listen Carefully

Do not interrupt

Do not eat while speaking

Don’t be too Loud

Dining Etiquettes

Stand on the right side of the ChairAnd enter from your LeftPut Napkin on your LapWait for all people to be served

Before beginningDecide on you menu selection quicklyBut never order the most expensive item& never eat with your mouth fullEat at a moderate speed