How to Get Alibaba account started & maintained Account setting

Alibaba.com Online Training Course

How to Get Alibaba Account Started &

Maintained

Alibaba Gold Supplier Service Team

Tour-guide of Alibaba.com

Introduction of My Alibaba

Agenda

Alibaba website set-up

Daily maintenance

Tour-guide of Alibaba.com

How to Search?

Tour-guide of Alibaba.com

Refer to Help to solve your

problem more easily

Display products Platform of Your account Check inquiries

To do list:

unread messages

unread buying requests

low quality products

(waiting for improve)

Online Training Program

Tool bar

View minisite

Gold Supplier learning center

Alibaba website set-up (within 1st week of account activation)

Company & Website

A. Basic Company Details B. Production & Markets

C. Company Introduction & Images D. Custom Page

8

Company & website - Basic Company Details

Tips:

Any fields marked with an asterisk

(*) are required.

Fields with the TrustPass logo

have been verified and cannot be

modified further.

The more information you provide,

the better image you will be able to

project to potential buyers.

Do not put “ other” or “others” in this

section, but fill up with specific

product/ service names

9

Company & website – Production & Markets

Note: Enter 128 characters max. Use commas to

separate the customer names. If you want to

enter trade-marked company names (e.g.

BMW , Samsung etc.), please provide

documentation to prove you are an official

partner/supplier/service provider.

10

Company Profile - Company Introduction & Images

Company Profile - Trade performance

Company Profile – Custom Data

Customs Data is a database of suppliers' shipping statistics from the U.S. Customs and

Border Protection. As a Verified Member, you have the privilege to have full access of the

Customs Data channel and claim your own profile for free. http://customs.alibaba.com/

Company Profile - Site Design & Status

Change your Alibaba website address here: one chance only

New function launched recently:

Customized Minisite Backgroud

Tips for Customized Minisite: http://service.alibaba.com/ggs/quickstart/article/Tips_for_Customized_Minisite_200004600.htm?channel=01

Company Profile - Customize Minisite

Examples for your inspiration: Timepieces, Jewelry, Eyewear: http://mlgem.en.alibaba.com/

Apparel: http://lascarf.en.alibaba.com/

Lights & Lighting: http://tsdled.en.alibaba.com/

Company Profile - Customize Minisite

My Alibaba - Account setting

Account setting - sub-accounts

Only admin-account is allowed to add/manage sub-accounts.

Tips:

Company contact will be shown in

your company website.

Admin-account email is able to

receive all messages as well by CC.

Inquiries are able to be sent to

sub-accounts by country/products

owners.

Alibaba website maintenance

19

My Alibaba - Messages & Contacts

A. Check & reply inquiries B. Assign and reject inquiries

C. Add, manage, block Contacts

20

Messages & Contacts - Rely to messages

20

You are able to reject unserious inquiries within 3 days.

Save up to 50

templates here

Attachments are available

Contacts - Add and get in touch with contacts

Group your contacts

Block the ones that you don’t want to receive their messages

Import contacts

22

My Alibaba - Biz Trends

a. Advisor Overview b. Performance Overview

c. My products d. My keywords

e. My User Status f. Hot keywords

23

Biz Trend - My keywords

For a specific keyword, you could learn the ranking of your products with

the keyword by clicking “View Details” under Your Product Ranking.

Regarding Products & Buying Requests, we have other trainings to discuss details.

Please check here: http://service.alibaba.com/ggs/online_training.htm

They are:

High quality product posting for improved product search ranking

Inquiry Classification & Handling

Selling Opportunities with Customized Sourcing

Products & Buying requests

25

Review:

You have to complete within the 1st month

1. Company profile

2. Member profile

3. Site design

4. Post products (PPS.)

PPS=Product Posting Service

http://www.alibaba.com/activities/post_product_service.html

One day on Alibaba.com (maintenance)

1. Sign in TradeManager

2. Sign in My Alibaba

3. Check Inquiries and reply

4. Quote for RFQ

5. Modify products OR post new products

6. Check Biz Trends for more suggestion

Products Posting Service (PPS)

Up coming trainings and Learning center

Thank You!