[Global HR Forum 2014] Social Network and Paradigm Changes in Recruiting

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According to the result of ‘Social Recruiting Survey 2013’ published by Jobvite, a famous recruiting platform for the social web, 94 percent of recruiters in U.S. use social media-such as LinkedIn, Facebook and Twitter-in recruitment efforts. This session will cover the paradigm changes in recruiting caused by the social network services, and the speakers will also discuss pros and cons of traditional recruiting methods and the new social recruiting methods, and how companies select recruiting system that fits best for their own.

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Social Network & Paradigm Changes in Recruiting

Gordon Zeilstra

VP Product Strategy, SAP HR Asia

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This War is Changing

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HR is Facing Unprecedented Levels of Change…

An emerging middle class growing to 5

billion

1.7 billion people in

social networks

15 billion Web-

enabled devices

Data doubling every 18 months

New, disruptive business models

Changing workforce

demographics

75%+ of new enterprise IT

spend

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The War For The Talent Network

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… but one

thing has

stayed

constant

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How we manage jobs internally…

Wait For

Approvals

New Job Posting

Pay To Advertise

Job

Wait For Candidate Response

Wait for Interview Setup &

Response

Wait for Offers &

Approvals

Fill Position

• Start Process From Scratch • Post On Career Site

• Post to SaramIn, Incruite • Post to Social Networks

• Candidates Apply Via Job Boards

• Apply Thru Recruiting System • 92% Who View

Don’t Apply

• Close Position • Discard/Archive

Unselected Candidates (1 Time Use)

• Start Process Over Again

No Candidates?

Still No Candidates?

• Buy More Job Boards • Manual Sourcing • Increase Employee Referrals

• Call Staffing Firm • Pay Placement Fees

Start Over Again

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What we ask of candidates

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The central problem in recruiting is not to screen out and dismiss unsuitable candidates.

© 2011 SAP AG. All rights reserved. 13

Current Model

Candidates

Shortlist

Interviews

Offers

Hires

13

100 Candidates

10 Hires

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The Central Problem in Recruiting is this….

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Brian Acton

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$19 billion USD

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Big Idea

Any employer’s recruiting

priority is to get great people

into the talent pipeline and

keep them there.

[engaging job-seekers rather than intimidating

and repelling them would be a good start]

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What is your addressable market?

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What is your addressable market?

1.Actives

2.Active Grad/Uni

3.Non-lookers that need to be asked

4.Non-lookers that require a relationship

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How do you “organise” people in your life?

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How Do You “Organise” Your Social Networks?

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Weak Ties

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Weak Ties vs Highly Trusted

• Weak Ties play a crucial role in our ability to communicate with the outside world

• Our close friends can offer us little help in finding a job, or in finding a candidate because they move in the same circles we do and are inevitably exposed to the same information

• To get new information, we have to activate our weak ties.

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© 2011 SAP AG. All rights reserved. 28

Filling Open Positions

Selecting High Performing Candidates

Building Talent Pools

Forecasting Future Talent Needs &

Maintaining Talent Pipelines

Driving Business Results

How Can Organisations Transition

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New Model

Manager

External

Team

Internal

29

4 Hires

25 Talent Community Members

The opportunity to move forward,

to earn attention and trust, and

curiosity and conversation

SNS can be the important shift:

© 2011 SAP AG. All rights reserved. 31

Build Relationships with a Talent Community

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Better Talent Community Development

Search

Engines

Social

Networks

Head

Hunters

Job

Boards

Sourcing

&

Recruitin

g

Career

Site

Your Career

Portal

Talent

Communit

y ATS

Jobs

Private Supply Chain of Talent

© 2011 SAP AG. All rights reserved. 33

ON A TYPICAL CAREER SITE…

ONLY

8% of visitors will

begin the apply process

ONLY

1/2 of those will

actually finish the application

process

&

BIG IDEA

Make Your Career

Site All About the

Candidate

© 2011 SAP AG. All rights reserved. 35

Who you have

relationships with

Jobs

Interactive

Where you live

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Sourcing

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Sourcing

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Measure Everything

Recruiting Platform

Search

Campaigns

Referrals Events Mobile Internal

Job Sites Sourcing Career Site

Recruiting Metrics

• Brand/Visitor

Traffic

• Campaigns/

Activity

• Converts/Captures

• Cost Per

Apply/Hire

• Time To

Fill/Quality

• Key Perf

Indicators

Social

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Smart Hiring

Time To Fill

Cost Per Hire

Quality of Hire

Source of Hire

Applicant

Satisfaction

ASK BETTER QUESTIONS GET BETTER ANSWERS!

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© 2011 SAP AG. All rights reserved. 42

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…The War For The Network

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Thank you!