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Confidential and Proprietary © Glassdoor, Inc. 2016Glassdoor is a registered trademark of Glassdoor Inc.
What data tell us about candidate and employee
experience
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
30Mmonthly users
11Mreviews
500Kcompanies
190countries
Glassdoor internal data, Dec. 2015
Glassdoor data – An economist’s playground
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Understanding Candidate Experience
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Source – Where today’s candidates come from
Source: Andrew Chamberlain, “Why Interview Sources Matter in Hiring,” Glassdoor Economic Research, August 2015
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Source REALLY matters…
Source: Andrew Chamberlain, “Why Interview Sources Matter in Hiring,” Glassdoor Economic Research, August 2015
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Understanding Time to Hire
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Recent trends in interview process duration
Source: Andrew Chamberlain, “Why Is Hiring Taking Longer? New Insights from Glassdoor Data,” Glassdoor Economic Research, June 2015Based on 344,000 interview reviews
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Why is the interview process getting longer?
Source: Andrew Chamberlain, “Why Is Hiring Taking Longer? New Insights from Glassdoor Data,” Glassdoor Economic Research, June 2015
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Interview process duration by country
Source: Andrew Chamberlain, “Why Is Hiring Taking Longer? New Insights from Glassdoor Data,” Glassdoor Economic Research, June 2015
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
How difficult should the interview process be?
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Does interview difficulty matter?
Source: Andrew Chamberlain, “Do Difficult Interviews Lead to More Satisfied Workers,” Glassdoor Economic Research, Oct 2015
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Source: Andrew Chamberlain, “Do Difficult Interviews Lead to More Satisfied Workers,” Glassdoor Economic Research, Oct 2015
How difficult should the interview process be?
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Understanding Employee Satisfaction
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Culture is more important than money.
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Findings: Salary is not the main driver of satisfaction
Source: Glassdoor Research, 2015
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Employee satisfaction has an impact on financial performance
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Findings
Glassdoor’s “Best Places to Work” list outperformed the S&P by 115.6%
Source: Glassdoor Research, 2015. All calculations in figure 2 are based on annual stock returns for ratings-weighted portfolios.
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Findings
Companies with dissatisfied employees dramatically underperform the stock market.
Source: Glassdoor Research, 2015
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
How to use this research to ignite change at your organisation
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
How to use this researchInvest properly in sourcing
Examine your interview process duration
Invest in engagement strategies with your people
Understand your labor market perception
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Brand Awareness
Use Analytics to Understand Engagement
21
• Measure Brand Awareness: Track candidate interest in your brand over time.
• Analyse Employee and Candidate Feedback: Segment reviews by department, location, and employee type.
• Benchmark Against Competitors: Rank against similar organizations across every ratings category.
Optimise your strategy
Jobseeker Demographics Competitor ComparisonEmployer Feedback
Confidential and Proprietary © Glassdoor, Inc. 2008-2016
Thank you!
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