Identifying Your Site's Red-Headed Step Children with Google Analytics' Multi-Channel...

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If you are using last-click attribution alone for your analytics reporting in 2014, you are missing the boat. This presentation details why it's important to see which channels are contributing to your site's final conversions or sales. It also details the giant cluster Google has created for itself when it decided how conversions from direct visits were going to be calculated.

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Multi-Channel Awesome

By Annie Cushing

@AnnieCushing annielytics.com@AnnieCushing annielytics.com

USING MULTI-CHANNEL FUNNELS TO IDENTIFY YOUR SITE’S RED-HEADED STEP CHILDREN

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TOOLS DOC: BIT.LY/TONS-OF-TOOLS

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TOOLS DOC: BIT.LY/AUDIT-CHECKLIST

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TIP: LOWERCASE BITLY URLS

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WHICH MARKETING CHANNELS ARE YOUR UNSUNG HEROES?

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LET’S TALK LAST-CLICK ATTRIBUTION

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SOCIAL

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SOCIAL ORGANIC

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SOCIAL ORGANIC EMAIL

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SOCIAL ORGANIC EMAIL CPC

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SOCIAL ORGANIC EMAIL CPC

$100 credit

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LET’S TALK MULTI-CLICK ATTRIBUTION

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SOCIAL ORGANIC EMAIL CPC

$25 credit$25 credit$25 credit$25 credit

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LAST-CLICK ATTRIBUTION TRAVESTY

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MULTI-CHANNEL FUNNELS APPROACH

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ASSISTED CONVERSIONS REPORT

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COUPLE RECOMMENDED CHANGES

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577%

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IMPACT OF ASSISTED CONVERSIONS

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FIX: BIT.LY/GA-CAMPAIGN-TAGGING

Skip to the “Fixing

Your Default

Channel Grouping”

section of the guide

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GINORMOUS CAVEAT

MCF CHANNELS≠

STANDARD CHANNELS

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GOOGLE’S GOOD OL’ BOY SYSTEM

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DIRECT DONATED ITS CONVERSIONS

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FURTHER FALLOUT FROM THIS SHIFT

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TIME TO PURCHASE TIME LAG

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FURTHER FALLOUT FROM THIS SHIFT

TIME TO PURCHASE TIME LAG

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FURTHER FALLOUT FROM THIS SHIFT

TIME TO PURCHASE TIME LAG

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LOOKBACK WINDOW COMPLICATES MORE

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Because standard GA ignores

DIRECT

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cpc

referral organic

direct

Difference in Core & MCF

Time to Purchase: 8 days

Time Lag: 19 days

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MY ADVICE?

• If you have the choice between standard ecommerce reports and MCF, go with standard.

• If you use both standard reports and MCF reports, differentiate between them.

MY ADVICE?

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LEARN MORE

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SLIDESHARE: BIT.LY/AI-CUSHING

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E: ANNIE@ANNIELYTICS.COM

T: @ANNIECUSHING

L: LINKEDIN.COM/IN/ANNIECUSHING